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Technology Assistant Jobs in Wilton, CT (NOW HIRING)

Tech Assistant

Greenwich, CT · On-site

$20.25 - $27.75/hr

Ability to assist technologist with positioning patients of same gender in MRI. All duties are performed according to departmental and organizational policies and procedures. Significant use of the ...

Tech Assistant

Greenwich, CT

$41K - $42K/yr

Ability to assist technologist with positioning patients of same gender in MRI. All duties are performed according to departmental and organizational policies and procedures. Significant use of the ...

Tech Assistant

Greenwich, CT · On-site

$41K - $42K/yr

Ability to assist technologist with positioning patients of same gender in MRI. All duties are performed according to departmental and organizational policies and procedures. Significant use of the ...

Rad.Tech Assistant

Trumbull, CT · On-site

$36K - $37K/yr

Assists the Radiologic Technologist with the performance of a variety of technical and clerical duties. Essential duties and responsibilities include the following. Other duties may be assigned. EEO ...

Rad.Tech Assistant

Trumbull, CT · On-site

$36K - $37K/yr

Assists the Radiologic Technologist with the performance of a variety of technical and clerical duties. Essential duties and responsibilities include the following. Other duties may be assigned. EEO ...

Rad.Tech Assistant

Trumbull, CT

$36K - $37K/yr

Assists the Radiologic Technologist with the performance of a variety of technical and clerical duties. Essential duties and responsibilities include the following. Other duties may be assigned. EEO ...

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Technology Assistant information

What does a technology assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What are the key skills and qualifications needed to thrive as a technology assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges technology assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, systems analyst, and IT support specialist. These roles often require technical skills, knowledge of programming languages, and familiarity with hardware and software systems. They offer opportunities in various industries and may require certifications or degrees in computer science or related fields.

What do you need to be a technology assistant?

To be a technology assistant, candidates typically need strong technical skills, such as knowledge of hardware, software, and troubleshooting. Good communication skills and the ability to work with users are also important, along with relevant certifications or experience in IT support. A high school diploma or equivalent is usually required, and some roles may prefer post-secondary education or specialized training.

What cities near Wilton, CT are hiring for Technology Assistant jobs?

Cities near Wilton, CT with the most Technology Assistant job openings:

Infographic showing various Technology Assistant job openings in Wilton, CT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

$20.25 - $27.75/hr

Full-time

Re-posted 2 days ago


Yale New Haven Health rating

7.3

Company rating: 7.3 out of 10

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Job description

Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Performs a wide range of departmental duties including fielding phone calls, scheduling, filing, record keeping, greeting patients. Also including direct and indirect patient care activities, which are essential to providing comprehensive care to patients and their families. Ability to assist technologist with positioning patients of same gender in MRI. All duties are performed according to departmental and organizational policies and procedures. Significant use of the Hospital Information System as necessary. Able to provide appropriate care for patients served, regardless of age. Demonstrates outstanding customer service and the key behaviors outlined in the Hospital 's Core Success Factors in all interactions. The medical staff determines the qualifications of the radiology staff that use equipment and procedures.
EEO/AA/Disability/Veteran
Responsibilities
  • 1. Performs all required clerical/secretarial functions mandated by the department.
    • 1.1 Schedules appointments for patients with consideration to the type of exam to assure continuity.
  • 2. Screens and refers all incoming calls and department visitors to ensure that accurate and timely departmental communication is facilitated and that the department is presented in a positive manner.
    • 2.1 Answers telephones within three (3) rings in a courteous manner, identifying self and department at all times.
  • 3. Maintains confidentiality of information of the Department.
    • 3.1 Maintains confidentiality of departmental information according to established procedures with no reported errors.
  • 4. Maintains proper level of departmental inventory supplies to allow staff to complete assigned responsibilities.
    • 4.1 Monitors supplies on a bi-weekly basis to ensure adequacy of inventory and within budgeted levels.
  • 5. Notifies supervisor of workload status which requires either reassignments or Contributes to hospital cost containment via productivity and efficient operation.
    • 5.1 Provides input on hiring and orients and assists in training of the clerical support staff of the department.
  • 6. Responsible for promoting the Greenwich Hospital Patient/Guest Relations Program.
    • 6.1 Provides positive supportive communications to co-workers and department visitors as demonstrated by supervisor's observations and no verified complaints during the review period.
  • 7. Following established procedures, completes routine interviews and patient screenings to obtain required patient data and demographic information that will assist the technologist in the assessment, planning, and evaluation of patient needs for the specific diagnostic imaging exam or procedure.
    • 7.1 Interviews patients, collects and documents data collected on appropriate forms.
  • 8. Functions as a member of the care team to support the set up and preparation of patients undergoing radiology procedures. Has knowledge of exams and preps in order to facilitate patient flow through the section.
    • 8.1 Provides basic explanation of routine imaging exams and section specific procedures to patients and families within established parameters

Qualifications
EDUCATION
High school graduate required; familiarity with computer-data entry system.
EXPERIENCE
Preferred six (6) months exposure in a Radiology reception area. Exposure to MIS or RIS computer system/P.C. and/or terminal experience preferred.
LICENSURE
None required
SPECIAL SKILLS
Familiarity with computer-data entry systems. Able to handle patients graciously, telephone etiquette. PHYSICAL AND MENTAL REPORT ability to see clearly at 20 feet or more. Ability to learn and demonstrate competency in basic patient screening and patient care procedures within specialty area, according to established protocols. Ability to prioritize and adjust work plans based on the needs of the patient, the section, and the Radiology team.
PHYSICAL DEMAND
Contact with patients under wide variety of circumstances. Subject to varying and unpredictable situations. Handles emergency or crisis situations. Subject to many interruptions. Occasionally subjected to irregular hours. May be required to work a flexible schedule. Helps move patient to exam room or table as needed. May have to aid in Transport when needed.
YNHHS Requisition ID
187094

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