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Technology Assistant Jobs in Prior Lake, MN (NOW HIRING)

Rayus Radiology

MRI assistant

Saint Louis Park, MN · On-site

As a Technologists Assistant, you willberesponsible for assisting/supporting the Technologists in a variety of ways (based on need), allowing the Technologists patient schedules to remain on time.

Christy's Auto Service

Auto Technician

Minneapolis, MN · On-site

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist motorists at our full-service ...

Christy's Auto Service

Auto Technician

Minneapolis, MN · On-site

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist motorists at our full-service ...

DR Horton

Division Human Resource Coordinator

Lakeville, MN · On-site

$55K - $70K/yr

Conduct new hire processing and coordinate new employee set up with Corporate IT * Assist managers to make them aware of company policies relating to certain management responsibilities * Conduct new ...

Pep Boys

Automotive Mechanic

Eagan, MN

$21.26 - $34.32/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

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All JobsTechnology JobsTechnology Assistant JobsTechnology Assistant Jobs in Prior Lake, MN

Technology Assistant information

What does a technology assistant do?

A Technology Assistant supports the daily operations of technology systems in an organization, such as troubleshooting hardware and software issues, assisting users with technical problems, and maintaining computer equipment. They often help with setting up devices, installing software, and ensuring that networks run smoothly. Technology Assistants may also provide training and guidance to staff on technology use, keep inventory of equipment, and escalate complex issues to higher-level IT staff. Their role is essential for keeping technology resources functioning efficiently in educational, corporate, or other settings.

What are the key skills and qualifications needed to thrive as a technology assistant, and why are they important?

To thrive as a Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and standard office software is typically required. Strong communication, problem-solving abilities, and patience are essential soft skills for interacting with users and resolving technical issues efficiently. These skills ensure smooth technology operations and effective support for staff and system users in various organizational settings.

What are some common challenges technology assistants face when supporting end-users, and how can they overcome them?

Technology Assistants often encounter challenges such as addressing a wide range of technical issues from users with varying skill levels, managing multiple support requests simultaneously, and staying up to date with rapidly changing technology. To overcome these challenges, strong communication and time-management skills are essential, as is a willingness to continuously learn about new tools and updates. Proactively building a knowledge base and collaborating closely with team members can also help resolve issues more efficiently and improve the overall user experience.

What is the difference between Technology Assistant vs IT Support Specialist?

AspectTechnology AssistantIT Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+ often preferred
Work EnvironmentEducational institutions, small businesses, or corporate officesCorporate IT departments, tech companies, or service providers
Employer & Industry UsageEducational and small business sectorsIT service providers, large corporations, and tech firms
Common Search & Comparison IntentUnderstanding entry-level tech support rolesTechnical support and troubleshooting roles

The main difference between a Technology Assistant and an IT Support Specialist lies in their typical work environments and responsibilities. Technology Assistants often work in educational or small business settings, providing basic tech support, while IT Support Specialists usually operate in larger organizations, handling more complex technical issues. Both roles require similar certifications and skills, but their scope and work context differ.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, systems analyst, and IT support specialist. These roles often require technical skills, knowledge of programming languages, and familiarity with hardware and software systems. They offer opportunities in various industries and may require certifications or degrees in computer science or related fields.

What do you need to be a technology assistant?

To be a technology assistant, candidates typically need strong technical skills, such as knowledge of hardware, software, and troubleshooting. Good communication skills and the ability to work with users are also important, along with relevant certifications or experience in IT support. A high school diploma or equivalent is usually required, and some roles may prefer post-secondary education or specialized training.

What are the most commonly searched types of Technology jobs in Prior Lake, MN?

The most popular types of Technology jobs in Prior Lake, MN are:

What cities near Prior Lake, MN are hiring for Technology Assistant jobs?

Cities near Prior Lake, MN with the most Technology Assistant job openings:

Technology Assistant jobs near you
Infographic showing various Technology Assistant job openings in Prior Lake, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

AY IT Helpdesk Student Technology Consulting Assistant (WS-ST1)

St Olaf College

Northfield, MN • On-site

$12 - $13/hr

Part-time

Re-posted 4 days ago

Job description

Job Title: Student Technology Consulting Assistant (WS-ST1)

Classification: Student Employee (non-exempt)

Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057

Department Name: Information Technology

Unit Number (5 digits): 14115

Length of Position: See Employment Authorization  

Contact Person/Supervisor: Helpdesk Manager

Wage Range: $12.00-13.00/hour

Description of the Position: (Purpose of the Position): 

To provide technical support for students, faculty, staff, emeriti and guests of the college. Assist with curation and content creation of the TeamDynamix (TDX) Knowledge Base. All majors encouraged to apply.

Transferable Skills: 

  • Customer Service

  • Problem Solving

  • Troubleshooting

  • Ability to stay calm in stressful situations

  • Active listening and document issue

  • Gather information to diagnose problems

  • Articulate solutions

  • Technical writing skills

  • Use of TeamDynamix ticketing system

Duties and Responsibilities: 

  • Help customers who call, chat or visit the Helpdesk

  • Document and respond to customers in the ticketing system

  • Contact faculty, staff and students to follow up on support requests

  • Gather information, identify the problem and research solutions to solve customer issues or escalate to appropriate IT team 

  • Be on-time for assigned shifts, plan for conflicts, and communicate changes to Helpdesk Manager

  • Must have LinkedIn Learning access through Northfield Public Library for continuing education

  • Curate content in TDX knowledge base

  • Assist customers in their office or other areas of campus

  • Troubleshoot issues with multi-function copier. (MFC)

  • Deliver IT Equipment to customers

  • Create content for TDX knowledge base

  • Assist Technology Assistants as needed.

  • Assist with public computer labs maintenance 

Qualifications: (Education/Experience/Skills) 

  • Excellent customer service

  • Attention to detail

  • Skilled in problem solving

  • Ability to understand and articulate technical concepts

  • Strong initiative and reliability

  • IT Helpdesk experience outside of St. Olaf a plus

  • Must have a work award and be available to work 6-8 hours per week

This job description is for general information purposes.  It is not intended to list all duties and responsibilities of the position.  This job description is subject to change at any time by St. Olaf College, with or without prior notice.

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