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Technical Writing Manager Jobs in Toronto, ON (NOW HIRING)

KPMG

Manager, ServiceNow Technical Lead

Toronto, ON · On-site

... technical and functional stakeholders, demonstrating strong relationship management skills and a ... Excellent oral and written communication skills, including presentation skills. KPMG Ontario Region ...

Minute

Technical Account Manager

Toronto, ON · Remote

CA$120K - CA$130K/yr

Excellent written, verbal, and presentation skills, with the ability to convey data-driven insights. * Proficiency in Excel (pivot tables, VLOOKUP) and familiarity with Google Ad Manager, Google ...

Slrconsulting

Technical Editor

Toronto, ON · On-site

CA$80K - CA$100K/yr

Role Join a team where your writing expertise has real impact. In the Technical Editor position ... management skills, with high attention to details Ability to multitask and prioritize multiple ...

Minute

Technical Account Manager

Toronto, ON · Remote

CA$120K - CA$130K/yr

Excellent written, verbal, and presentation skills, with the ability to convey data-driven insights. * Proficiency in Excel (pivot tables, VLOOKUP) and familiarity with Google Ad Manager, Google ...

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Showing results 41-60

All JobsTechnical Writing JobsTechnical Writing Manager JobsTechnical Writing Manager Jobs in Toronto, ON

Technical Writing Manager information

See Toronto, ON salary details

$71.1K

$97.2K

$181.3K

How much do technical writing manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technical writing manager in Toronto, ON is $97,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,733.00 and $94,002.00 per year, depending on experience, location, and employer.

What does a technical writing manager do?

A Technical Writing Manager leads a team of technical writers responsible for creating, editing, and maintaining technical documentation such as user manuals, product guides, and online help content. They oversee project timelines, ensure documentation meets quality standards, and collaborate with engineering, product, and support teams to gather information. Additionally, they mentor writers, implement best practices, and help develop documentation strategies that align with business goals.

What are the key skills and qualifications needed to thrive as a technical writing manager?

To thrive as a Technical Writing Manager, you need expertise in technical writing, editing, documentation best practices, and typically a bachelor’s degree in English, Communications, or a technical field. Familiarity with documentation tools such as MadCap Flare, Adobe FrameMaker, content management systems, and often certifications like Certified Professional Technical Communicator (CPTC) are valuable. Strong leadership, project management, and interpersonal communication skills help foster team collaboration and ensure high-quality output. These competencies are critical for producing clear, accurate documentation and leading teams effectively in fast-paced technical environments.

What are some common challenges faced by technical writing managers when leading documentation teams?

Technical Writing Managers often encounter challenges such as balancing diverse project priorities, ensuring consistency and quality across documentation, and coordinating efforts between writers, subject matter experts, and development teams. They must also adapt quickly to changes in product requirements and evolving documentation tools or standards. Effective communication, strong organizational skills, and fostering a collaborative team environment are essential to overcoming these challenges and delivering high-quality documentation on schedule.

What is the difference between Technical Writing Manager vs Technical Writer?

AspectTechnical Writing ManagerTechnical Writer
ResponsibilitiesOversees technical writing teams, manages projects, sets standardsCreates technical documentation, manuals, guides
Required SkillsLeadership, project management, advanced writing skillsStrong writing, technical knowledge, attention to detail
Experience & CertificationsExperience in technical writing, leadership skills, certifications like STCTechnical writing experience, relevant certifications
Work EnvironmentTypically in an office or remote team management settingIndividual contributor role, often in office or remote

The main difference between a Technical Writing Manager and a Technical Writer is that the manager oversees the entire technical writing team and manages projects, while the writer focuses on creating technical documentation. The manager requires leadership skills and project management experience, whereas the writer emphasizes strong writing and technical skills.

Is technical writing well paid?

Technical writing managers typically earn higher salaries than entry-level technical writers, with median annual pay often exceeding $80,000 depending on experience, industry, and location. Advanced skills in tools like XML, Markdown, and content management systems can also influence compensation. Overall, technical writing is considered a well-paying profession within the technical communication field.

What are the most commonly searched types of Technical Writing jobs in Toronto, ON?

The most popular types of Technical Writing jobs in Toronto, ON are:

What are popular job titles related to Technical Writing Manager jobs in Toronto, ON?

For Technical Writing Manager jobs in Toronto, ON, the most frequently searched job titles are:

Technical Writing Manager jobs near you
Infographic showing various Technical Writing Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 83% Full Time, 4% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $97,212 per year, or $46.7 per hour.

Senior Technical Success Enablement Manager

Coveo

Toronto, ON

Full-time

Posted 4 days ago

Key responsibilities

  • Own the Technical Success enablement strategy and roadmap, identifying capability gaps and defining competency expectations, learning paths, and proficiency standards.

  • Build scalable onboarding and continuous learning journeys to accelerate customer readiness and develop practitioner capabilities.

  • Partner with Product and subject-matter experts to translate technical platform details into practical, role-specific learning experiences.

Job description

Turn technical expertise into customer impact

What if you could shape how an entire Technical Success organization turns deep technical expertise into measurable customer outcomes? As Senior Technical Success Enablement Manager, you'll build the capabilities, learning experiences, and tools that help our teams confidently guide customers toward greater value from the Coveo Platform.

This role sits at the intersection of technology, customer success, and enablement. You'll partner closely with Technical Success leadership, Product, subject-matter experts, and Commercial Enablement to translate complex technology and customer challenges into practical, scalable learning experiences.

As our Senior Technical Success Enablement Manager, you will:

  • Own the Technical Success enablement strategy and roadmap, identifying capability gaps and defining competency expectations, learning paths, and proficiency standards across the organization.
  • Build scalable onboarding and continuous learning journeys that accelerate customer readiness and develop capabilities throughout Technical Success practitioners' progression.
  • Partner with Product and technical subject-matter experts to translate Coveo Platform architecture, capabilities, implementation patterns, integrations, and technical best practices into practical, role-specific learning.
  • Strengthen how Technical Success practitioners diagnose customer situations, uncover risks and opportunities, and connect technical decisions to adoption, customer objectives, business outcomes, and value realization.
  • Develop customer-facing capabilities including discovery, executive communication, consultative conversations, stakeholder management, storytelling, objection handling, and influencing without authority.
  • Create assessments, certifications, labs, and other applied learning experiences, measuring proficiency, behavior change, adoption, and enablement's contribution to Technical Success outcomes.

Here is what will qualify you for the role:

  • 5+ years of experience across enablement, technical customer success, solutions consulting, professional services, technical account management, solution architecture, or a comparable customer-facing technical discipline. Extra points if you have experience in solution engineering, solution architecture or implementation success.  
  • Experience building and leading enablement programs for technical or highly specialized audiences, with a strong understanding of the behaviors that drive customer adoption, retention, and value realization.
  • Technical aptitude and credibility, with the ability to understand enterprise software architecture, integrations, application programming interfaces (APIs), data flows, troubleshooting concepts, and complex customer environments.
  • Strong facilitation, communication, and stakeholder-management skills, with the ability to simplify complex concepts, coach others, and influence senior leaders and technical experts across functions.

What will make you stand out:

  • Hands-on experience with the Coveo Platform or significant experience with enterprise search, artificial intelligence (AI)-powered digital experiences, relevance, recommendations, personalization, or adjacent technologies.
  • Previous experience in a customer-facing technical role such as Technical Account Manager, Customer Success Architect, Solutions Consultant, or Solution Architect.
  • Experience designing competency models, learning journeys, certifications, assessments, or other proficiency-based enablement programs for teams supporting complex enterprise customers.
  • A track record of turning learning into measurable behavior change and business impact within a rapidly evolving software-as-a-service or artificial intelligence organization.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.