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Technical Writer Jobs in Oak Ridge, TN (NOW HIRING)

Description An industrial Service Writer (or Service Advisor) acts as the essential liaison between ... They translate technical issues into repair instructions, generate cost estimates, and ensure high ...

The writer is responsible for complying with Y15-232, Technical Procedure Process, and the Technical Procedure Authoring Tool (TPAT). Procedure Writers will occasionally develop or revise ...

The writer is responsible for complying with Y15-232, Technical Procedure Process, and the Technical Procedure Authoring Tool (TPAT). Procedure Writers will occasionally develop or revise ...

The writer is responsible for complying with Y15-232, Technical Procedure Process, and the Technical Procedure Authoring Tool (TPAT). Procedure Writers will occasionally develop or revise ...

Ability to read, write and speak English fluently * Ability to concentrate and accomplish tasks despite interruptions * Multitasking skills * Proficient use of computers/business machines About Us:

Ability to read, write and speak English fluently * Ability to concentrate and accomplish tasks despite interruptions * Multitasking skills * Proficient use of computers/business machines About Us:

Ability to read, write and speak English fluently * Ability to concentrate and accomplish tasks despite interruptions * Multitasking skills * Proficient use of computers/business machines About Us:

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Technical Writer information

See Oak Ridge, TN salary details

$13

$37

$63

How much do technical writer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for technical writer in Oak Ridge, TN is $37.23, according to ZipRecruiter salary data. Most workers in this role earn between $27.60 and $45.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical writer, and why are they important?

To thrive as a Technical Writer, you need strong writing, editing, and research skills, often supported by a degree in English, communications, or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, MadCap Flare, and content management systems is typically required. Attention to detail, the ability to simplify complex information, and effective collaboration are crucial soft skills for this role. These competencies ensure the creation of clear, accurate, and user-friendly documentation that supports product usability and end-user satisfaction.

How does a technical writer typically collaborate with subject matter experts (SMEs) during documentation projects?

Technical Writers frequently work closely with subject matter experts to gather accurate information and clarify complex concepts. This collaboration often involves conducting interviews, attending product demos, and reviewing drafts together to ensure technical accuracy and clarity. Building a strong rapport with SMEs is essential, as it helps streamline the review process and results in higher-quality documentation. Effective communication and a proactive approach are key to overcoming challenges such as limited SME availability or evolving product features.

What is the difference between Technical Writer vs Technical Editor?

AspectTechnical WriterTechnical Editor
Primary RoleCreates and develops technical documentation, manuals, and guides.Reviews, revises, and ensures clarity and accuracy of technical content.
Skills & CertificationsStrong writing, communication, and technical knowledge; certifications like STC are common.Editing skills, attention to detail, and technical understanding; often holds editing certifications.
Work EnvironmentCollaborates with engineers, product teams, and subject matter experts.Works closely with writers and subject matter experts to refine content.
Industry UsageUsed across tech, manufacturing, software, and engineering sectors.Commonly employed in publishing, software, and technical fields for quality control.

While both roles require technical knowledge and strong communication skills, Technical Writers focus on creating content, whereas Technical Editors concentrate on reviewing and improving existing documentation. Both roles are essential for producing clear, accurate technical materials in various industries.

Are technical writers paid well?

Technical writers are generally paid competitive salaries that vary based on experience, industry, and location. Entry-level positions typically start lower, while experienced technical writers with specialized skills or certifications can earn higher wages, especially in technology and engineering sectors.

Can you work remotely as a technical writer?

Many technical writers work remotely, especially those with strong writing, communication, and technical skills. Remote opportunities are common in industries such as software, engineering, and technology, often requiring proficiency with tools like Markdown, Adobe FrameMaker, or content management systems. Flexibility varies by employer, but remote work is widely available for qualified technical writers.

What are the most commonly searched types of Technical Writer jobs in Oak Ridge, TN?

The most popular types of Technical Writer jobs in Oak Ridge, TN are:

What are popular job titles related to Technical Writer jobs in Oak Ridge, TN?

For Technical Writer jobs in Oak Ridge, TN, the most frequently searched job titles are:

What cities near Oak Ridge, TN are hiring for Technical Writer jobs?

Cities near Oak Ridge, TN with the most Technical Writer job openings:

Infographic showing various Technical Writer job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $77,441 per year, or $37.2 per hour.

Full-time

Re-posted 29 days ago


Mazzella Companies rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Description
An industrial Service Writer (or Service Advisor) acts as the essential liaison between customers and technicians, scheduling repairs, creating detailed work orders, and managing maintenance documentation for industrial machinery or equipment. They translate technical issues into repair instructions, generate cost estimates, and ensure high customer satisfaction.
Customer Liaison: Communicating with customers regarding service needs, providing updates, and managing expectations. Work Order Creation: Developing detailed work orders, including parts lists, labor, and time estimates.
Service Estimator / Parts Estimator: These individuals specialize in procuring parts and quoting services. They work closely with suppliers to secure parts and collaborate with service managers to quote repairs identified during technician inspections
Requirements
  • Create crane repair quotes by using the inspection reports, safety documentation and technician service orders
  • Interact with technicians, Service Supervisor, Service Manager, vendors and customers to construct the proper repair quotes
  • Responsible for processing spare parts orders received at the service branch
  • Send out finished processed repair quotes to customers
  • Responsible for tracking and receiving parts for inspection repair jobs
  • Notifies service department for scheduling when repair parts have arrived and verified
  • Follow up on active repair quotes on a regular basis and documents the progress
  • Archive repair quotes per Service Manager direction
  • Provide the required support to the service technicians in the field regarding parts and component identification
  • Assist with service job quoting when required
  • Assist Service Supervisor with planning and scheduling work when required
  • Communicate with sub-contractors, vendors and customers
  • Review technical documentation for completing quotes
  • Assist branch management with customer issue resolution when required
  • Resolve all customer issues to their satisfaction and in the best interest of both the customer and Mazzella Companies.
  • Oversee routine changes to the Active Quote Log, as needed; ensures the Active Quotes Log reflects current status of any active repair work and spare parts sales and is updated appropriately.
  • Participate in the weekly planning and goals meetings.
  • Other duties as assigned

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