Technical Writer Salesforce Jobs in Romeoville, IL

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

A flexible hybrid work schedule (three days in the office, two days' work from home)

Full medical, dental, and vision coverage for both teammates AND family members

Competitive pay and performance incentives

A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

DUTIES & RESPONSIBILITIES

• Serve as a senior technical resource for Salesforce, including data migrations, data quality, system integrations, third-party applications, AppExchange products, and custom code.

• Design and develop scalable solutions in Visualforce, Apex, Lightning Web Components, Cascading Style Sheets (CSS), HTML, Java, and other technologies to support business requirements and drive key organizational decisions.

• Act as a subject matter expert, promoting best practices for integration, application development, deployment, unit/system testing, and iterative refinement across multiple projects.

• Seek out and implement ways to maximize Salesforce capabilities to improve processes, productivity, and automation, supporting organizational growth at scale.

• Adhere to a robust change management and release process for developing and implementing new applications, enhancements, and updates to existing applications/code.

• Design and implement scalable Salesforce solutions, including Communities and portal functionality, aligned with business and user needs.

• Provide operational support of Salesforce, proactively identifying root causes and providing long-term solutions while resolving escalated issues and tickets.

• Ensure data integrity, quality, and consistency across Salesforce and integrated systems, including proactive identification and resolution of data issues.

• Participate in multiple concurrent Salesforce projects, balancing priorities, deadlines, and business needs.

• Contribute to a culture of technical excellence by collaborating, sharing knowledge, and promoting continuous improvement within the team.

• Evaluate, recommend, and implement new Salesforce technologies, AppExchange solutions, and integrations to enhance platform capability and performance.

• Ensure all code and configurations are documented, compliant with organizational standards, and aligned with Salesforce development best practices.

• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

• Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Extensive developer experience with Salesforce CRM (Sales and Service Cloud) and web portal technologies, with expertise in Force.com development best practices.

• Proven ability to integrate data from multiple sources into Salesforce using tools such as Data Loader, and to present consolidated information in a single user interface.

• Skilled in designing and building scalable Salesforce solutions, including Salesforce Communities/Portal.

• Proficient in developing and configuring Salesforce features, including custom objects, workflows, approval processes, page layouts, security settings, and validation rules.

• Strong technical foundation with advanced skills in Apex, Lightning Web Components, Visualforce, and programming languages (Java, .NET, HTML, CSS), as well as expertise in relational databases, SQL, and system analysis/design methods.

• Excellent written and verbal communication skills, with the ability to translate complex technical concepts for non-technical stakeholders and build relationships across organizational levels.

• Skilled in data manipulation, data quality management, and cleaning.

• Strong documentation abilities and effective knowledge-sharing skills.

• Demonstrated ability to implement technology-enabled business solutions in collaboration with cross-functional teams.

• Strong problem-solving and troubleshooting skills with the ability to recommend and implement effective solutions.

• Demonstrated ability to manage multiple projects of varying complexity, adapt to shifting priorities, and meet deadlines.

• Self-motivated, detail-oriented, and effective in a project-based environment.

• Unequivocal commitment to the highest standards of personal and business ethics and conduct.

• Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

• Seven years of experience designing, developing, and implementing Salesforce solutions, including Sales and Service Cloud, Communities/Portals, and custom applications.

• Five years of experience with Apex, Lightning Web Components, Visualforce, and other web technologies (HTML, CSS, Java, .NET).

• Five years of experience in Salesforce integrations, data migrations, and data quality management using tools such as Data Loader or similar ETL solutions.

• Three years of experience working with software and hardware vendors.

Preferences

• Experience developing or implementing single sign-on (SSO) solutions.

• Experience designing and building dashboards and reports for business intelligence or operational needs.

• Experience within the nonprofit industry.

• Knowledge of React and/or React Native programming libraries.

EDUCATION

Requirements

• Bachelor's degree in computer science, information systems, software engineering, or related field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

• Master's degree in computer science, information systems, software engineering, or related field.

CERTIFICATIONS & LICENSURE

Requirements

• Salesforce Certified Platform Developer II Certification.

Preferences

• None.

WORK ENVIRONMENT/PHYSICAL DEMANDS

• General office environment; temperature controlled.

• Sitting for extended periods.

• Up to 10% travel.

We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.

For Colorado Applicants: The estimated hiring range for this position is between $103,448 - $129,360 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Minneapolis, MN Applicants: The estimated hiring range for this position is between $108,416 - $135,520 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Chicago, IL, Los Angeles, San Diego and/or Sacramento, CA, and Washington State Applicants: The estimated hiring range for this position is between $113,344 - $141,680 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Washington, D.C. Applicants: The estimated hiring range for this position is between $118,272 - $147,840 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For New York, NY Applicants: The estimated hiring range for this position is between $123,200 - $154,000 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

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Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."