Technical Writer, Ottawa
Ottawa, ON ยท Hybrid
PTO
Entrust is seeking a Technical Writer to join our product development team. This role is hybrid ... Style). * Assist in updating documentation based on product changes, bug fixes, and support ...
Ottawa, ON ยท Hybrid
PTO
Entrust is seeking a Technical Writer to join our product development team. This role is hybrid ... Style). * Assist in updating documentation based on product changes, bug fixes, and support ...
Ottawa, ON ยท Hybrid
PTO
Entrust is seeking a Technical Writer to join our product development team. This role is hybrid ... Style). * Assist in updating documentation based on product changes, bug fixes, and support ...
... * Assist and mentor staff on technical issues for both project and specification related issues ... Great written and verbal English communication skills * Excellent computer skills with an emphasis ...
Quick apply
... * Assist and mentor staff on technical issues for both project and specification related issues ... Great written and verbal English communication skills * Excellent computer skills with an emphasis ...
... * Assist and mentor staff on technical issues for both project and specification related issues ... Great written and verbal English communication skills * Excellent computer skills with an emphasis ...
Quick apply
... * Assist and mentor staff on technical issues for both project and specification related issues ... Great written and verbal English communication skills * Excellent computer skills with an emphasis ...
Ottawa, ON ยท On-site
CA$90K - CA$124K/yr
Medical
Dental
PTO
Do you have a knack for digging deep into technical details and product literature? Are you excited ... Mentor and coach more junior team members, and assist with the management of workloads and project ...
Ottawa, ON ยท On-site
CA$90K - CA$124K/yr
Medical
Dental
PTO
Do you have a knack for digging deep into technical details and product literature? Are you excited ... Mentor and coach more junior team members, and assist with the management of workloads and project ...
Ottawa, ON ยท Hybrid
Requirements Responsibilities and Duties: Assist in supporting the Business Services team with ... experts to gather technical and business content Translate complex information into clear ...
Ottawa, ON ยท Hybrid
Requirements Responsibilities and Duties: Assist in supporting the Business Services team with ... experts to gather technical and business content Translate complex information into clear ...
Ottawa, ON ยท On-site
Requirements Responsibilities and Duties: ยท Assist in supporting the Business Services team with ... experts to gather technical and business content ยท Translate complex information into clear ...
Quick apply
Ottawa, ON ยท On-site
Requirements Responsibilities and Duties: ยท Assist in supporting the Business Services team with ... experts to gather technical and business content ยท Translate complex information into clear ...
Ottawa, ON ยท On-site
CA$65K - CA$75K/yr
Medical
Retirement
PTO
Work closely with the local Office Management to assist in Client meetings and Audio-Visual setups ... Strong oral and written communication and interpersonal skills * Ability to provide after-hours ...
Ottawa, ON ยท On-site
CA$65K - CA$75K/yr
Medical
Retirement
PTO
Work closely with the local Office Management to assist in Client meetings and Audio-Visual setups ... Strong oral and written communication and interpersonal skills * Ability to provide after-hours ...
Ottawa, ON ยท Hybrid
... * Assist with divisional response and support for the Electrical Safety Authority O.Reg. 22/04 and ... English essential, both oral and written; Bilingual (English/French) considered an asset This is a ...
Ottawa, ON ยท Hybrid
... * Assist with divisional response and support for the Electrical Safety Authority O.Reg. 22/04 and ... English essential, both oral and written; Bilingual (English/French) considered an asset This is a ...
Excellent writing, editing, and presentation skills to communicate complex technical ideas clearly ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Excellent writing, editing, and presentation skills to communicate complex technical ideas clearly ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Design and implement a comprehensive ServiceNow solution. * Assist in client ServiceNow ... Excellent oral and written communication skills, including presentation skills. KPMG Ontario Region ...
Design and implement a comprehensive ServiceNow solution. * Assist in client ServiceNow ... Excellent oral and written communication skills, including presentation skills. KPMG Ontario Region ...
Kanata, ON ยท On-site
CA$120K - CA$140K/yr
Medical
Dental
... * Assist to sales team with products requiring extensive technical expertise and support for ... Periodically write technical documentation for products. * Building-on and improving a technology ...
Quick apply
Kanata, ON ยท On-site
CA$120K - CA$140K/yr
Medical
Dental
... * Assist to sales team with products requiring extensive technical expertise and support for ... Periodically write technical documentation for products. * Building-on and improving a technology ...
Kanata, ON ยท On-site
Medical
Dental
... * Assist to sales team with products requiring extensive technical expertise and support for ... Periodically write technical documentation for products. * Building-on and improving a technology ...
Kanata, ON ยท On-site
Medical
Dental
... * Assist to sales team with products requiring extensive technical expertise and support for ... Periodically write technical documentation for products. * Building-on and improving a technology ...
Excellent written and oral communication skills * Demonstrated ability to be self-directed and work ... technical data collection system experience considered an asset * Familiarity with anatomy ...
Excellent written and oral communication skills * Demonstrated ability to be self-directed and work ... technical data collection system experience considered an asset * Familiarity with anatomy ...
Ottawa, ON ยท On-site
... * Assist in resolving learner issues related to documentation and training content, providing ... A degree in English, technical writing, communications, or computer science or alternative ...
Quick apply
Ottawa, ON ยท On-site
... * Assist in resolving learner issues related to documentation and training content, providing ... A degree in English, technical writing, communications, or computer science or alternative ...
Ottawa, ON ยท On-site
CA$43K - CA$68K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Our licensed engineers, architects, and technical specialists bring deep knowledge of regional ... Must possess excellent business writing, editing, and proofreading skills, as work requires ...
Quick apply
Ottawa, ON ยท On-site
CA$43K - CA$68K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Our licensed engineers, architects, and technical specialists bring deep knowledge of regional ... Must possess excellent business writing, editing, and proofreading skills, as work requires ...
CA$43K - CA$68K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Our licensed engineers, architects, and technical specialists bring deep knowledge of regional ... Must possess excellent business writing, editing, and proofreading skills, as work requires ...
CA$43K - CA$68K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Our licensed engineers, architects, and technical specialists bring deep knowledge of regional ... Must possess excellent business writing, editing, and proofreading skills, as work requires ...
Ottawa, ON ยท On-site
$55K - $75K/yr
Medical
Dental
Vision
Life
Strong written and verbal communication skills in English. * Proficiency with Microsoft 365 ... technical staff. Preferred qualifications * Experience supporting executive leadership in a ...
Ottawa, ON ยท On-site
$55K - $75K/yr
Medical
Dental
Vision
Life
Strong written and verbal communication skills in English. * Proficiency with Microsoft 365 ... technical staff. Preferred qualifications * Experience supporting executive leadership in a ...
Ottawa, ON ยท On-site
CA$55K - CA$75K/yr
Medical
Dental
Vision
Life
Strong written and verbal communication skills in English. * Proficiency with Microsoft 365 ... technical staff. Preferred qualifications * Experience supporting executive leadership in a ...
Quick apply
Ottawa, ON ยท On-site
CA$55K - CA$75K/yr
Medical
Dental
Vision
Life
Strong written and verbal communication skills in English. * Proficiency with Microsoft 365 ... technical staff. Preferred qualifications * Experience supporting executive leadership in a ...
Gatineau, QC ยท On-site
Medical
Retirement
... reporting, and assist with valuations for M&A and other investments; * Perform and/or review ... Strong communication skills (oral and written), bilingualism is considered as an asset;
Gatineau, QC ยท On-site
Medical
Retirement
... reporting, and assist with valuations for M&A and other investments; * Perform and/or review ... Strong communication skills (oral and written), bilingualism is considered as an asset;
Minimum one (1) year of experience writing or reviewing technical or project-related documentation ... Prepare plans, charts, tables, and diagrams to assist in analyzing or displaying problems.
Quick apply
Minimum one (1) year of experience writing or reviewing technical or project-related documentation ... Prepare plans, charts, tables, and diagrams to assist in analyzing or displaying problems.
$9.57 - $13.87
11% of jobs
$18.02 is the 25th percentile. Wages below this are outliers.
$13.87 - $18.18
15% of jobs
$18.18 - $22.48
15% of jobs
The median wage is $25.25 / hr.
$22.48 - $26.79
15% of jobs
$26.79 - $31.09
12% of jobs
$35.13 is the 75th percentile. Wages above this are outliers.
$31.09 - $35.40
9% of jobs
$35.40 - $39.70
7% of jobs
$39.70 - $44.01
6% of jobs
$44.01 - $48.31
5% of jobs
$48.31 - $52.62
3% of jobs
$52.62 - $56.92
2% of jobs
$9
$29
$56
| Aspect | Technical Writer Assistant | Technical Writer |
|---|---|---|
| Credentials | High school diploma or associate's; some technical knowledge | Bachelor's degree in English, Communications, or related field; technical background preferred |
| Work Environment | Supportive role, often in office or remote | Lead content creation, editing, and documentation tasks |
| Employer & Industry | Tech companies, engineering firms, manufacturing | Publishing, software, engineering, technology |
The Technical Writer Assistant typically supports technical writers by gathering information and preparing drafts, requiring less experience and technical expertise. In contrast, the Technical Writer is responsible for creating, editing, and managing technical documentation, often with more advanced skills and credentials. Both roles are essential in technical communication teams, but they differ in scope and responsibilities.
The most popular types of Technical Writer jobs in Nepean, ON are:
For Technical Writer Assistant jobs in Nepean, ON, the most frequently searched job titles are:

Join us at Entrust
At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
Position Overview:
Entrust is seeking a Technical Writer to join our product development team. This role is hybrid based in our office in Ottawa. This role is responsible for preparing and maintaining documentation for new products, including online help systems, end-user, installation, administration, and knowledge base articles. Candidates with experience authoring both virtualization software and SaaS products-and able to multitask across documents are especially valued. The ability to create visual diagrams is required.
We're looking for someone who is passionate about technical publishing, committed to accuracy, and thrives in a fast-paced, collaborative environment.
Responsibilities:
Manage the creation and maintenance of end-user guides, installation manuals, and online help content for KeyControl products.
Work closely with senior writers and engineering teams to gather technical information and document features.
Follow established documentation standards, templates, and style guides (e.g., Microsoft Manual of Style).
Assist in updating documentation based on product changes, bug fixes, and support feedback.
Perform basic validation of documented steps by testing simple workflows where applicable.
Participate in documentation reviews and incorporate feedback from peers and stakeholders.
Track assigned documentation tasks and ensure timely completion within Agile sprint cycles.
Support content updates and republish activities as needed.
Maintain version control and organization of documentation assets.
Provide regular updates on assigned tasks to the reporting manager.
Basic Qualifications:
Associate degree in a STEM field or equivalent professional experience demonstrating technical aptitude across computer software disciplines.
2+ years of experience creating and maintaining technical documentation for Software products.
Proven ability to meet deadlines and manage priorities when there are parallel releases.
Strong written and verbal communication skills are important.
Ability to work independently and collaboratively with geographically distributed teams, including direct engagement with engineers and project managers.
Proficiency with MadCap Flare and Atlassian Confluence are required.
Familiarity in using VMware virtualized environment
Preferred Qualifications:
Experience with Microsoft Visio or similar flowcharting tools.
Experience authoring SDK and API documentation.
Familiarity with version control systems (e.g., Git)
Experience in updating Linux man-pages.
Basic understanding of cloud-based software environments.
Where you will be: This is a hybrid role requiring three days per week in our Ottawa, Canada office.
About Entrust
Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries, serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions - and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.
At Entrust, we don't just offer jobs - we offer career journeys. For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube. Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.
NO AGENCIES, NO RELOCATION
#LI-GR1
#ENT123
At Entrust, we don't just offer jobs - we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
We believe in securing identities-but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact?
If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world-together.
Apply today!
For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube
Compensation Range:
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com.
Recruiter:
James Beck