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Technical Trainer Remote Jobs in Dothan, AL (NOW HIRING)

IQUASAR LLC

Senior iOS Developer

Fort Novosel, AL · Remote

$61.50 - $79.50/hr

... training, and a vibrant working environment. Our employees are exceptional, giving us a competitive ... Remote * Clearance: Public Trust or Higher Required Education Requirements: * Bachelor's degree in ...

IQUASAR LLC

Senior Data Scientist

Fort Novosel, AL · Remote

... training, and a vibrant working environment. Our employees are exceptional, giving us a competitive ... This is a full-time 90% remote position, 10% to Brite's office in Reston VA. Key Responsibilities:

Sonepar

Services Sales Specialist

Dothan, AL · Remote

Provide pre-sale and post-sale support while appropriately leveraging Remote Support and Authorized ... technical and sales competency through both formal and informal training, as well as regular ...

All JobsTechnical Trainer JobsTechnical Trainer Remote JobsTechnical Trainer Remote Jobs in Dothan, AL

Technical Trainer Remote information

See Dothan, AL salary details

$12

$33

$52

How much do technical trainer remote jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical trainer remote in Dothan, AL is $33.82, according to ZipRecruiter salary data. Most workers in this role earn between $28.41 and $37.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical trainer remote?

To thrive as a Technical Trainer (Remote), you need expertise in instructional design, subject matter knowledge, and experience in adult learning, usually supported by a relevant degree or industry certifications. Familiarity with e-learning platforms, webinar tools, and Learning Management Systems (LMS) is essential for delivering and managing virtual training. Outstanding communication, adaptability, and strong organizational skills set top performers apart in this role. These skills ensure effective knowledge transfer, learner engagement, and seamless training delivery in a remote environment.

What is the difference between Technical Trainer Remote vs Technical Instructor?

AspectTechnical Trainer RemoteTechnical Instructor
CredentialsTypically requires certifications in specific technical fields (e.g., CompTIA, Cisco)Often requires similar certifications, plus teaching credentials or experience
Work EnvironmentRemote, often self-paced or live online training sessionsCan be in-person or online, usually in educational or corporate settings
Employer & IndustryUsed in corporate training, tech companies, e-learning platformsCommon in educational institutions, training centers, and corporate environments

While both roles focus on teaching technical skills, Technical Trainer Remote primarily delivers online training remotely, often within corporate or e-learning contexts. Technical Instructors may work in classrooms or online, with a broader focus on educational settings. The roles overlap in credentials and industry usage but differ mainly in work environment and delivery method.

What are some common challenges faced by remote technical trainers, and how can they be addressed?

Remote Technical Trainers often encounter challenges such as maintaining learner engagement, managing different time zones, and ensuring effective hands-on practice. To address these, trainers can leverage interactive tools (like virtual labs and collaborative platforms), schedule sessions considering global participants, and provide clear, structured learning materials. Building a strong online presence and fostering open communication also helps create a supportive virtual learning environment.

What does a technical trainer do when working remotely?

A Technical Trainer working remotely is responsible for developing and delivering training sessions, workshops, or courses focused on technical topics such as software, hardware, or IT systems. They use virtual tools and platforms to instruct employees or clients, assess learning progress, and provide support or resources as needed. Their role also involves creating training materials, adapting content for online delivery, and ensuring participants gain the necessary skills to perform their jobs effectively.

What are popular job titles related to Technical Trainer Remote jobs in Dothan, AL?

For Technical Trainer Remote jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Technical Trainer Remote jobs in Dothan, AL look for?

The top searched job categories for Technical Trainer Remote jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Technical Trainer Remote jobs?

Cities near Dothan, AL with the most Technical Trainer Remote job openings:

Technical Trainer Remote jobs near you

Remote Monitoring Center Manager

DSI Security Services

Dothan, AL • Remote

$65K - $75K/hr

Full-time

PTO

Posted 9 days ago

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

100th of 116 rated security

Job description

Remote Monitoring Center Manager
Location: Dothan, AL
Pay Rate: $65,000 - $75,000

Company Overview

DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Position Summary

DSI Security Services is seeking a highly motivated and experienced Remote Monitoring Center Manager to lead the daily operations of our Remote Monitoring Center (RMC). This position is responsible for operational performance, staffing, customer service, technology oversight, quality assurance, and continuous improvement of DSI’s remote video monitoring services.
The ideal candidate will have proven leadership experience in a 24/7 mission-critical environment and a strong technical understanding of video surveillance, alarm monitoring, access control, network infrastructure, and monitoring automation platforms.
This position serves as the primary operational leader for the RMC and works closely with Shift Supervisors, Technical Services, Sales, Customer Success, and Executive Leadership.
Essential Duties and Responsibilities

Leadership and Personnel Management
  • Lead, coach, and develop Monitoring Center personnel.
  • Maintain appropriate staffing levels for uninterrupted 24/7/365 operations.
  • Recruit, interview, hire, onboard, train, and retain qualified team members.
  • Manage employee schedules, timesheets, PTO requests, performance evaluations, and development plans.
  • Establish individual and team performance goals tied to operational metrics.
  • Promote a culture of accountability, teamwork, professionalism, and exceptional customer service.
  • Maintain regular communication with all shifts, including periodic after-hours engagement.
Monitoring Operations
  • Ensure compliance with established Standard Operating Procedures and customer-specific response protocols.
  • Monitor alarm response times, operator utilization, event processing, escalation compliance, SLA performance, and customer satisfaction.
  • Review alarm and incident activity to identify trends, risks, and opportunities for improvement.
  • Investigate missed alarms, procedural deviations, and customer complaints.
  • Support the onboarding of new customers and the transition of new sites into operation.
  • Prepare and review client reports, dashboards, and operational performance metrics.
  • Provide Monitoring Specialist coverage during peak activity, staffing shortages, emergencies, or disaster recovery events.
  • Remain available for critical after-hours operational escalations.
Technology and Systems
  • Oversee the daily operation and optimization of Immix, video management systems, AI video analytics, and communication and notification platforms.
  • Partner with Technical Services to troubleshoot and resolve system issues.
  • Support the testing, deployment, and implementation of new technologies.
  • Ensure the operational readiness of workstations, monitoring displays, networking equipment, and communications systems.
  • Maintain accurate technical and operational documentation.
  • Support cybersecurity best practices and operational security controls.
Customer Service and Business Operations
  • Build strong customer relationships and serve as an escalation point for service-related concerns.
  • Participate in customer review meetings and performance discussions.
  • Collaborate with customers to develop and maintain customized response procedures.
  • Support service expansions, renewals, proposals, and new monitoring offerings.
  • Ensure customer accounts are accurately configured and maintained according to contractual requirements.
  • Coordinate with Accounting regarding account setup, billing, and service changes.
Quality, Compliance, and Business Continuity
  • Lead quality assurance initiatives, operational audits, and performance improvement efforts.
  • Maintain documentation required for certifications, audits, and client security requirements.
  • Identify and address operational, technology, and service-delivery risks.
  • Support the development and testing of Business Continuity and Disaster Recovery plans.
  • Coordinate disaster recovery exercises and system failover testing.
  • Maintain the operational readiness of the RMC facility and equipment.
  • Support customer tours, inspections, and compliance audits as needed.
Minimum Qualifications

Education
  • Bachelor’s degree in Computer Science, Information Technology, Criminal Justice, Business Management, Security Management, or a related field preferred.
  • An equivalent combination of education and relevant experience may be considered.
Experience
  • At least five years of leadership experience in a 24/7 operational environment.
  • At least three years of experience managing personnel in a monitoring center, command center, Security Operations Center (SOC), Network Operations Center (NOC), or similar environment.
  • Experience with alarm monitoring, remote video monitoring, dispatch operations, or critical event response.
  • Experience with the Immix monitoring automation platform is preferred.
  • Working knowledge of IP networking, VPNs, cloud-hosted systems, and cybersecurity fundamentals.
Knowledge, Skills, and Competencies
  • Strong leadership, coaching, and team-development skills.
  • Excellent verbal and written communication abilities.
  • Strong analytical, organizational, and problem-solving skills.
  • Exceptional customer service and relationship-management abilities.
  • Ability to analyze performance metrics and lead continuous improvement initiatives.
  • Ability to manage competing priorities in a fast-paced environment.
  • Sound judgment and decision-making skills during emergencies.
  • Strong attention to detail and commitment to quality.
  • Ability to collaborate effectively across departments.
Working Conditions
  • This position is primarily office-based within the Remote Monitoring Center.
  • Standard business hours are Monday through Friday; however, the RMC operates 24/7/365.
  • Flexibility is required for after-hours incidents, staffing needs, technology outages, major customer events, and disaster recovery situations.
  • Occasional travel may be required for customer meetings, training, audits, or company events.
#CORP25
Why Join DSI?
At DSI, you'll help shape the future of Remote Video Monitoring through advanced technologies, AI-driven security solutions, and industry-leading customer service. As a key member of our Monitoring Center team, you'll work with innovative monitoring platforms, cutting-edge analytics, and a growing portfolio of enterprise customers while contributing to the success of a rapidly expanding business.
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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