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Technical Support Jobs in Foley, AL (NOW HIRING)

Join a Growing Talent Acquisition Team Supporting Technical Industries Across the United States! AAA USA is actively hiring an experienced Technical Recruiter to support hiring initiatives for ...

Technical Writer/Ed Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required ... The role will support our Programs of Record; Corporate Enterprise Training Activity Resource ...

New

Technical Writer/Ed Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required ... The role will support our Programs of Record; Corporate Enterprise Training Activity Resource ...

New

The role will support our Programs of Record; Corporate Enterprise Training Activity Resource ... The Technical Writer will require: * Manage numerous tasks, priorities, and technical inputs with ...

New

The role will support our Programs of Record; Corporate Enterprise Training Activity Resource ... The Technical Writer will require: * Manage numerous tasks, priorities, and technical inputs with ...

New

Technical Risk Analyst Location: Pensacola, FL or Winchester VA or Vienna VA Type: Contract ... Support second-line risk oversight through independent IT security controls testing and assurance ...

Technical Risk Analyst Location: Pensacola, FL or Winchester VA or Vienna VA Type: Contract ... Support second-line risk oversight through independent IT security controls testing and assurance ...

Technical Risk Analyst Location: Pensacola, FL or Winchester VA or Vienna VA Type: Contract ... Support second-line risk oversight through independent IT security controls testing and assurance ...

Showing results 41-60

Technical Support information

See Foley, AL salary details

$12

$22

$38

How much do technical support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical support in Foley, AL is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.
More about Technical Support jobs
What cities near Foley, AL are hiring for Technical Support jobs? Cities near Foley, AL with the most Technical Support job openings:

Technical Recruiter

AAA USA Inc

Mobile, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Job description

Description:

Join a Growing Talent Acquisition Team Supporting Technical Industries Across the United States!


AAA USA is actively hiring an experienced Technical Recruiter to support hiring initiatives for leading aerospace, automotive, engineering, marine, and advanced manufacturing clients nationwide. We are seeking a motivated recruiting professional with experience sourcing, engaging, and placing highly skilled technical talent in fast-paced staffing or corporate recruiting environments.


This is an excellent opportunity to join a growing organization offering competitive pay, career advancement, and the opportunity to make a direct impact by connecting exceptional talent with industry-leading employers.


Why Professionals Choose AAA USA:

  • Competitive Pay
  • Career Growth Opportunities
  • Collaborative Team Environment
  • Referral Programs
  • Medical, Dental & Vision Benefits
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays

Essential Functions:

  • Partner with hiring managers and clients to understand hiring needs, position requirements, and workforce planning objectives.
  • Source, recruit, and engage qualified candidates using job boards, social media, professional networking platforms, referrals, and other recruiting channels.
  • Conduct candidate screenings, interviews, and skills assessments to evaluate qualifications, experience, and cultural fit.
  • Build and maintain a strong pipeline of technical talent for current and future hiring needs.
  • Present qualified candidates to hiring managers and coordinate interviews throughout the recruitment process.
  • Guide candidates through the hiring process, including interview preparation, offer discussions, onboarding, and follow-up.
  • Maintain accurate candidate and client records within the Applicant Tracking System (ATS) and other recruiting platforms.
  • Develop and maintain relationships with clients, candidates, colleges, trade schools, industry organizations, and professional networks.
  • Stay current on labor market trends, recruiting best practices, sourcing strategies, and industry developments.
  • Represent AAA USA at career fairs, recruiting events, networking functions, and community outreach initiatives.
  • Meet recruiting metrics, hiring goals, and service-level expectations while delivering an exceptional candidate experience.
Requirements:
  • Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent recruiting experience may be considered.
  • Experience recruiting for technical, skilled trades, engineering, manufacturing, aerospace, automotive, marine, or industrial positions preferred.
  • Previous experience as a Technical Recruiter, Corporate Recruiter, Staffing Recruiter, Talent Acquisition Specialist, or similar recruiting role.
  • Strong understanding of full-cycle recruiting, candidate sourcing, interviewing, and hiring processes.
  • Experience using Applicant Tracking Systems (ATS), recruiting databases, LinkedIn Recruiter, and other sourcing tools.
  • Excellent communication, relationship-building, negotiation, and organizational skills.
  • Ability to manage multiple requisitions and priorities in a fast-paced environment.
  • Self-motivated with strong problem-solving skills and a results-driven mindset.
  • Proficient with Microsoft Office and standard recruiting technologies.
  • Must be eligible to work in the United States.


Preferred Experience:

  • Technical Recruiting
  • Talent Acquisition
  • Full-Cycle Recruiting
  • Aerospace Recruiting
  • Manufacturing Recruiting
  • Engineering Recruiting
  • Skilled Trades Recruiting
  • Staffing Industry
  • Applicant Tracking Systems (ATS)
  • LinkedIn Recruiter

AAA USA logo

About AAA USA

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

501 - 1,000 Employees

Headquarters location

Mobile, AL, US

Year founded

2013