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Technical Support Specialist Security Jobs (NOW HIRING)

POSRG

Technical Support Specialist

Wauconda, IL

$55K - $65K/yr

TECHNICAL SUPPORT SPECIALIST Helpdesk amp; Field Technician Support POSITION SUMMARY We are seeking a detail-oriented and technically skilled Technical Support Specialist to join our team. In this ...

Nature's Grace & Wellness

WI · On-site

As a Senior Technical Support Specialist, you'll address the most complex technical challenges ... CompTIA Security+: Validates baseline cybersecurity skills. * Certified Information Systems ...

Nature's Grace & Wellness

As a Senior Technical Support Specialist, you'll address the most complex technical challenges ... CompTIA Security+: Validates baseline cybersecurity skills. * Certified Information Systems ...

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Technical Support Specialist

New York, NY · On-site

$65K - $80K/yr

We are seeking a Technical Support Specialist who will play a crucial role in providing exceptional ... security disciplines. Key Responsibilities: * Diagnose, troubleshoot, and resolve complex ...

Socket.dev

Technical Support Specialist

Atlanta, GA · On-site

Geotab is advancing security, connecting commercial vehicles to the internet and providing web ... As a Technical Support Specialist, your key area of responsibility will be troubleshooting and ...

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

... focused Technical Support Specialist to support the day-to-day IT operations of a growing ... security, and performance of the company's IT environment. The ideal candidate has strong ...

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

... focused Technical Support Specialist to support the day-to-day IT operations of a growing ... security, and performance of the company's IT environment. The ideal candidate has strong ...

AutoStore System, Inc

As a Technical Support Specialist, your key role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they ...

Coreforce

Technical Support Specialist

Atlanta, GA · Hybrid

$21 - $22/hr

Join Our Team as a Technical Support Specialist Company : Coreforce Location : Atlanta, GA (Onsite) Job Type: Full-time Salary: Based on Experience Company Overview: Coreforce is an innovative ...

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How much do technical support specialist security jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technical support specialist security in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

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Technical Support Specialist

North Oaks, MN • On-site, Remote

Beyond Impact
IT Services • 11 - 50 employees
Learn more about Beyond Impactexternal

Full-time

Re-posted 11 days ago

Job description

Company Description
Beyond Impact is a leading Managed Service Provider (MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner and a provider of Secure365 solutions, we specialize in managed infrastructure, endpoint security, and user protection.
Job Description
We are looking for a Technical Support Specialist to join our growing team. This role will provide frontline support for our customers, ensuring their Windows environments, Microsoft 365 services, and security tools (Kaseya User and Endpoint products) are running optimally.
Key Responsibilities:
  • Provide Level 1 & 2 technical support for Windows Desktop and Windows Server environments, troubleshooting hardware, software, and network-related issues.
  • Manage and support Microsoft 365 services, including email (Exchange), Teams, SharePoint, and OneDrive.
  • Administer and troubleshoot Kaseya User and Endpoint products, including security monitoring, patching, and automation.
  • Respond to and resolve customer tickets in a timely manner using our ticketing system (Autotask).
  • Assist in deploying and configuring workstations, Windows servers, security solutions, and remote access tools.
  • Monitor and maintain Windows Server environments, including basic administration, patching, and performance troubleshooting.
  • Educate and assist end-users on best practices for security and technology use.
  • Document resolutions and maintain accurate customer records in our knowledge base.

Qualifications
Windows Desktop & Server Experience:
  • Troubleshooting and configuring Windows 10/11.
  • Supporting Windows Server (Level 1 & 2), including Active Directory, DNS, DHCP, and Group Policy.
    Microsoft 365 Administration:
  • Familiarity with Exchange, Teams, OneDrive, SharePoint, and security/compliance settings.
    Kaseya User and Endpoint Management:
  • Experience managing patching, remote access, and security tools within Kaseya.
    IT Troubleshooting & Support:
  • Ability to diagnose and resolve software, hardware, and networking issues efficiently.
    Customer Service Mindset:
  • Strong communication skills and ability to assist non-technical users.
    Documentation & Ticketing Systems:
  • Experience using IT ticketing systems (Autotask preferred).

Preferred but not required:
  • Experience with Intune, backup solutions, and security best practices.
  • Knowledge of firewall, networking, or endpoint protection tools.
  • IT certifications such as Any Microsoft Certifications, Kaseya Certifications, etc.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply