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Technical Support Position Jobs in Virginia (NOW HIRING)

Axon

Technical Support Engineer II

Sterling, VA · On-site

This is a customer focused, technical, hardware and software-related support position with responsibilities for meeting or exceeding performance and quality goals. What You'll Do Location: Sterling ...

Synnex

Technical Support Engineer

Reston, VA · On-site

This is an ON-SITE position at our Reston, VA office. The Technical Support Engineer is responsible for delivering quality software support to customers and partners in accordance with departmental ...

Synnex

Technical Support Engineer

Reston, VA

This is an ON-SITE position at our Reston, VA office. The Technical Support Engineer is responsible for delivering quality software support to customers and partners in accordance with departmental ...

TD SYNNEX

Technical Support Engineer

Reston, VA · On-site

This is an ON-SITE position at our Reston, VA office. The Technical Support Engineer is responsible for delivering quality software support to customers and partners in accordance with departmental ...

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Technical Support Position information

What cities in Virginia are hiring for Technical Support Position jobs? Cities in Virginia with the most Technical Support Position job openings:

PC Technical Support

Interstate Moving | Relocation | Logistics

Springfield, VA • On-site

$39K - $49K/yr

Full-time

Posted 2 days ago

New

Job description

Job Summary:
Interstate Moving | Relocation | Logistics is seeking a PC Technical Support professional to ensure the smooth operation and maintenance of computer systems. The role involves providing technical assistance to end-users, diagnosing problems, and implementing solutions to enhance user productivity.
Responsibilities:
• Respond promptly to user inquiries and technical issues via phone, email, or in-person support.
• Diagnose and resolve hardware, software, and network problems on desktops, laptops, and peripheral devices.
• Install, configure, and upgrade computer systems and software applications according to organizational standards.
• Maintain accurate records of support requests, troubleshooting steps, and resolutions in the ticketing system.
• Collaborate with IT team members to escalate complex issues and contribute to continuous improvement of support processes.
• Provide guidance and training to users on system functionalities, security protocols, and best practices.
• Perform routine maintenance tasks such as system updates, backups, and virus scans to ensure system integrity.
Qualifications:
Required:
• High school diploma or equivalent; Associate degree or higher in Information Technology or related field preferred.
• Proven experience in PC technical support or a similar role.
• Strong understanding of Windows and macOS operating systems.
• Familiarity with common software applications such as Microsoft Office Suite.
• Basic knowledge of networking concepts including TCP/IP, DNS, and VPN.
• Excellent problem-solving and communication skills.
Preferred:
• Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent.
• Experience supporting remote users and using remote desktop tools.
• Knowledge of Active Directory and group policy management.
• Familiarity with ticketing systems like ServiceNow or Jira.
• Experience with hardware repair and replacement.
Company:
Interstate Moving | Relocation | Logistics is a transportation company that offers global transportation services. Founded in 1943, the company is headquartered in Springfield, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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