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Technical Support Position Jobs in Virginia (NOW HIRING)

Technical Support

Goochland, VA · On-site

$18 - $20/hr

Position : Technical Support Location : Richmond, VA (Onsite) Pay Range: $18/hr - $20/hr on W2 Duration: 12+ months * Overview & Context * Primary focus: Level 2 Operational Support - not Help Desk ...

Technical Support

Sandy Hook, VA · On-site

$18 - $20/hr

Position : Technical Support Location : Richmond, VA (Onsite) Pay Range: $18/hr - $20/hr on W2 Duration: 12+ months * Overview & Context * Primary focus: Level 2 Operational Support - not Help Desk ...

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

Description: OCH Technologies is seeking a Technical Support professional in support of an FAA ... The position serves as the first point of contact for all help desk requests and escalates issues ...

Technical support

Richmond, VA

$37K - $46K/yr

ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO exceptions This position will provides end user technical support for both software and hardware.. Also ...

Technical Support

Richmond, VA

$37K - $46K/yr

Support duties include but are not limited to network connectivity troubleshooting, desktop ... The position includes ensuring that department manuals are current and items such as manuals ...

This is a customer focused, technical, hardware and software-related support position with responsibilities for meeting or exceeding performance and quality goals. What You'll Do Location: Sterling ...

Technical Support

Richmond, VA

$37K - $46K/yr

... support on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets Additional Information All your information will be kept ...

$45K - $85K/yr

Position Type: Contingent on Contract Award. Salary: $45k-$85k (depending on experience) The Technical Support Specialist supports the Navy by providing Tier 1-3 technical support for end users ...

$45K - $85K/yr

Position Type: Contingent on Contract Award. Salary: $45k-$85k (depending on experience) The Technical Support Specialist supports the Navy by providing Tier 1-3 technical support for end users ...

This position requires working an overnight shift. Key Responsibilities * Provide technical support to end users via telephone, email, and in-person requests * Identify, research, troubleshoot, and ...

Position will be located onsite 5 days a week at our Chantilly Office. Responsibilities: * Provide ... Resolves technical problems and answers queries in support of remote customer computer hardware ...

Job ID: 777729 Position: Technical Support Analyst 2 Department: DGS Location: 101 North 14th Street Richmond, Va. 23219 Duration: 06+ Months Top Technical Skills * Helpdesk Support & Ticketing ...

Position Overview: Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the Pacific Time zone or Hybrid from Morristown NJ office . This candidate will have ...

Job ID: 791880 Position: Technical Support Analyst Client: VSU Location: 2430 Pine Forest Dr, Colonial Heights, VA 23834 (Campus Remote Site Location) Duration: 4 Months(Possibility of extension) 100 ...

Position will be located onsite 5 days a week at our Chantilly Office. Responsibilities: * Provide ... Resolves technical problems and answers queries in support of remote customer computer hardware ...

Position will be located onsite 5 days a week at our Chantilly Office. Responsibilities: * Provide ... Resolves technical problems and answers queries in support of remote customer computer hardware ...

This candidate will support multiple tasks to include the planning and execution of large technical ... The estimate displayed represents the typical salary range for this position based on experience ...

This is an ON-SITE position at our Reston, VA office. The Technical Support Engineer is responsible for delivering quality software support to customers and partners in accordance with departmental ...

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Technical Support Position information

What cities in Virginia are hiring for Technical Support Position jobs? Cities in Virginia with the most Technical Support Position job openings:
Technical Support

Technical Support

Dexian

Goochland, VA • On-site

$18 - $20/hr

Full-time

Posted 10 days ago


Job description

Position : Technical Support
Location : Richmond, VA (Onsite)
Pay Range: $18/hr - $20/hr on W2
Duration: 12+ months
  1. Overview & Context
  • Primary focus: Level 2 Operational Support - not Help Desk or Level 1.
  • Looking for more tenured, technically refined candidates who can operate with limited supervision and resolve multi-user, higher complexity issues.
  • Tenure expectation: 1+ year minimum in similar technical support environments; seasoned and polished, beyond entry-level help desk capability.
  • Behavioral Fit: Candidates must balance technical aptitude with strong communication and collaboration skills across cross-functional teams.
  1. Scope of Work
  • Broad, general Level 2 operational support covering both Windows and Mac devices.
  • Provide remote and in-person support for end users.
  • Handle application configuration specific to client's environments (local app configurations).
  • Support for cloud-hosted products as well as some local environments.
  • Manage network configuration and capacity troubleshooting.
  • Assist with mobile device support (phones, tablets, etc.).
  • Resolve multi-user technical issues and participate in team-based troubleshooting efforts.
  • Occasionally pause 1:1 support to help mitigate overall ticket volume or handle escalations.
  • Team composition context: some current team members are on temporary leave of absence, increasing short-term workload for existing staff.
  1. Technical Tools & Systems
  • Ticketing System: ServiceNow (core for ticket management and day-to-day workflow).
  • Communication Tools: Slack (primary internal communication platform) and Zoom (frequent collaboration tool).
  • Infrastructure / System Management:
  • SCCM - leveraged selectively, more common in Level 3 functions, but familiarity is valued.
  • Active Directory-style replacement tools (identity/access management).
  • Developer products and internal platforms unique to client's environment.
  • Tool philosophy: Manager is not biased toward specific tools but expects candidates to have enterprise support familiarity and the ability to navigate both tooling and applications.
  • Ideal candidates can demonstrate comfort with systematic troubleshooting, configurations, and support across both tooling and application layers.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/ .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.