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Technical Support Latam Jobs (NOW HIRING)

EdgeUno

IT Support Intern

Miami, FL · On-site

$14.25 - $19.25/hr

This role is focused on hands-on technical support and equipment logistics. The person in this ... Exposure to regional operations across a LATAM-focused business

EdgeUno

IT Support Intern

Miami, FL · On-site

$14.25 - $19.25/hr

This role is focused on hands-on technical support and equipment logistics. The person in this ... Exposure to regional operations across a LATAM-focused business

Edgeuno

IT Support Intern

Miami, FL · On-site

$14.25 - $19.25/hr

This role is focused on hands-on technical support and equipment logistics. The person in this ... Exposure to regional operations across a LATAM-focused business

Clariant

... support agenda across the Americas region. Combining strategic oversight with hands-on technical ... in LATAM. This is a role that blends scientific expertise, commercial awareness, and people ...

IDT

DevOps Engineer - Latam

San Jose, CA · On-site +1

$61.75 - $84.75/hr

... cloud, maintain and support Hashicorp Vault, and Consul. * Develop and maintain robust ... requirements, and provide technical guidance on infrastructure and DevOps best practices.

AECOM

Refinery PMO Director, LATAM

Houston, TX

Deep technical literacy in project controls methodologies (e.g., Primavera P6, cost forecasting ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

AECOM

Refinery PMO Director, LATAM

Houston, TX · On-site

Deep technical literacy in project controls methodologies (e.g., Primavera P6, cost forecasting ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

AECOM

Refinery PMO Director, LATAM

Houston, TX

Deep technical literacy in project controls methodologies (e.g., Primavera P6, cost forecasting ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

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All JobsTechnical Support Latam Jobs

Technical Support Latam information

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$15

$24

$48

How much do technical support latam jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for technical support latam in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a Technical Support Latam?

A Technical Support Latam is a professional who provides technical assistance and customer support to users in the Latin American (Latam) region. They help resolve issues related to software, hardware, or services, often communicating in Spanish or Portuguese to accommodate local customers. These specialists troubleshoot problems, answer technical queries, and may also guide users through installation, maintenance, and configuration processes. Their goal is to ensure customer satisfaction by resolving issues efficiently and effectively within the targeted region.

What is the difference between Technical Support Latam vs Technical Support Specialist?

AspectTechnical Support LatamTechnical Support Specialist
CredentialsTypically requires basic IT certifications or relevant experienceOften requires similar certifications, such as CompTIA or Microsoft certifications
Work EnvironmentCustomer service centers, remote support, call centers in Latin AmericaCorporate IT departments, help desks, remote or on-site support
Industry UsageCommon in Latin American tech and service companiesGlobal and regional companies across various industries
Search & Comparison IntentPeople seeking regional support roles or language-specific supportIndividuals comparing support roles or career paths in IT support

While both roles involve technical troubleshooting and customer support, Technical Support Latam focuses on providing assistance within Latin America, often requiring language skills and regional knowledge. Technical Support Specialist is a broader term applicable worldwide, emphasizing technical skills and customer service in various environments.

What are some common challenges faced in a Technical Support Latam role, and how can they be addressed?

Technical Support Latam professionals often encounter challenges such as language barriers, cultural differences, and varying customer expectations across Latin American countries. To address these, it's important to have strong communication skills in both Spanish and Portuguese, as well as an understanding of regional nuances. Building rapport with customers, remaining patient, and continuously updating technical knowledge are key to resolving issues efficiently. Additionally, collaborating closely with global technical teams ensures that local customer needs are effectively communicated and addressed.

What are the key skills and qualifications needed to thrive as a Technical Support Latam, and why are they important?

To thrive as a Technical Support Latam, you need strong problem-solving abilities, technical knowledge of relevant products or software, fluency in Spanish and/or Portuguese, and typically a degree in IT or related fields. Familiarity with ticketing systems, remote troubleshooting tools, and customer relationship management (CRM) software is commonly required. Outstanding communication, patience, and cultural awareness help build rapport with customers and resolve issues efficiently. These skills ensure timely and effective support for diverse clients across the Latin American region, fostering customer satisfaction and loyalty.
Infographic showing various Technical Support Latam job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 7% Part Time, 2% Temporary, and 16% Contract. Highlights an 59% Physical, 23% Hybrid, and 18% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.
Director, Sales Engineering - US South East & LATAM

Director, Sales Engineering - US South East & LATAM

Veeam Software

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 hours ago

Veeam Software rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

26th of 190 rated software companies

Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands.
About the Role:
Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Director, Sales Engineering to drive technical excellence and lead high-performance sales engineering teams, oriented around the Securiti AI portfolio.
The Director, Sales Engineering, US South East & LATAM will lead Securiti AI's sales engineering organization and drive technical strategy and solution delivery across the region. This senior leader will be responsible for developing and executing technical sales strategies, building and managing high-performing pre-sales engineering teams, and establishing Securiti AI as the leading provider of Data and AI Security, Privacy, and Compliance solutions.
What You'll Do:
  • Develop and execute comprehensive technical sales strategies to achieve solution adoption and support revenue targets across US South East & LATAM, working closely with executive leadership to align technical objectives with company vision and growth plans.
  • Build, lead, and mentor a high-performing sales engineering organization, fostering a culture of technical excellence and continuous improvement.
  • Drive enterprise solution cycles from discovery to close, personally engaging with C-level executives and technical stakeholders at major accounts while enabling the team to do the same, leveraging deep understanding of data security, governance, and privacy architectures.
  • Establish and maintain strategic technical relationships with key technology partners, system integrators, and industry influencers to create new opportunities and enhance market presence.
  • Collaborate with Sales, Product, Marketing, and Customer Success teams to ensure alignment on go-to-market strategies, product roadmap, and customer needs, providing valuable market and technical feedback to inform company direction.

What You'll Bring:
  • 15+ years of enterprise software or technical sales engineering experience, with at least 8 years in senior pre-sales or technical leadership roles.
  • Proven track record of consistently enabling or supporting revenue targets in enterprise SaaS environments.
  • Extensive experience architecting, presenting, and demonstrating complex technical solutions in security, privacy, compliance, or related fields.
  • Strong understanding of data privacy regulations (GDPR, CCPA, etc.), enterprise security architectures, and technical requirements.
  • Bachelor's degree in computer science, Engineering, or related field required; advanced degree (e.g., MBA or MS) preferred.
  • Previous success supporting sales to Fortune 500 companies in regulated industries (Financial Services, Healthcare, Insurance).
  • Track record of building and maintaining strategic technical partnerships with major consulting firms and system integrators.
  • Technical Vision: Ability to develop and articulate compelling technical strategies that align with company objectives.
  • Team Building: Proven ability to recruit, develop, and retain top sales engineering talent.
  • Executive Presence: Outstanding communication and presentation skills, with the ability to engage effectively at both the C-suite and technical stakeholder level.
  • Business and Technical Acumen: Strong analytical skills, data-driven decision-making, and technical depth.
  • Change Management: Experience leading technical organizations through periods of rapid growth and transformation.

What you'll get
  • Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
  • Medical, dental, and vision coverage starting on your first day
  • Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
  • 401(k) retirement plan with company matching contributions
  • Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
  • AirVet: 24/7 virtual veterinary care at no cost
  • Legal services, identity protection, and supplemental health insurance options
  • Tax-advantaged spending accounts for healthcare, dependent care, and commuting
  • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Compensation Transparency
Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.
In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.
U.S. Geographic Zones & Compensation Ranges (TTC / OTE)
Zone 1: San Francisco Bay Area, New York City Boroughs
$302,900-$562,600 USD
Zone 2: Washington, California (excluding San Francisco Bay Area)
$277,700-$515,800 USD
Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona
$252,500-$468,800 USD
Zone 4: All other US locations
$219,600-$407,900 USD
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

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