MAC Technical Support Engineer We are seeking a talented and dedicated MAC Technical Support Engineer to join our dynamic team. The successful candidate will be responsible for providing exceptional ...
MAC Technical Support Engineer We are seeking a talented and dedicated MAC Technical Support Engineer to join our dynamic team. The successful candidate will be responsible for providing exceptional ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You ...
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You ...
Technical Support Analyst
Dallas, TX · Remote
$24 - $27/hr
Technical Support Analyst (Remote | 24/7 Support) Location: 100% Remote Schedule: Rotating shifts (including evenings, nights, weekends, and holidays) Contract Duration - 6 months/w2 Join a leading ...
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Technical Support Analyst
Dallas, TX · Remote
$24 - $27/hr
Technical Support Analyst (Remote | 24/7 Support) Location: 100% Remote Schedule: Rotating shifts (including evenings, nights, weekends, and holidays) Contract Duration - 6 months/w2 Join a leading ...
Technical Support Supervisor
Salem, OR · On-site
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You ...
Technical Support Supervisor
Salem, OR · On-site
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You ...
Technical Support Engineer,
Ridgeville, SC · On-site
$73K - $136K/yr
Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...
Technical Support Engineer,
Ridgeville, SC · On-site
$73K - $136K/yr
Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...
Technical Support Specialist Summary of Job The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to ...
Technical Support Specialist Summary of Job The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to ...
Technical Support Engineer,
$73K - $136K/yr
Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...
Technical Support Engineer,
$73K - $136K/yr
Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...
Technical Support Engineer
$80K - $90K/yr
Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...
Technical Support Engineer
$80K - $90K/yr
Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...
Technical Support Representative
Salem, OR · On-site
$17/hr
Technical Support & Customer Service Representative We are seeking a detail-oriented, customer-focused individual to join our team as a Technical Support & Customer Service Representative . This on ...
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Technical Support Representative
Salem, OR · On-site
$17/hr
Technical Support & Customer Service Representative We are seeking a detail-oriented, customer-focused individual to join our team as a Technical Support & Customer Service Representative . This on ...
Technical Support
Essex, VT · On-site
$38K - $48K/yr
* Site Survey's (LAN/WAN) * Data Cabling * Loading of a supplied configuration * Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging * Capable of Tone & Tag and ...
Technical Support
Essex, VT · On-site
$38K - $48K/yr
* Site Survey's (LAN/WAN) * Data Cabling * Loading of a supplied configuration * Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging * Capable of Tone & Tag and ...
Technical Support Analyst
Plano, TX · On-site
PCI, SOX, HIPAA) Technical Support Analyst Mandatory Skills Familiarity with network infrastructures Experience with one or more of Operating Systems (Linux, UNIX, Mac OS and Windows) A strong ...
Technical Support Analyst
Plano, TX · On-site
PCI, SOX, HIPAA) Technical Support Analyst Mandatory Skills Familiarity with network infrastructures Experience with one or more of Operating Systems (Linux, UNIX, Mac OS and Windows) A strong ...
Sandvik Mining & Rock Solutions in Alachua, FL, is looking for a Technical Support Specialist - Rotary Drills. Sandvik Mining and Rock Solutions in Alachua, Florida, is looking for a customer-focused ...
Sandvik Mining & Rock Solutions in Alachua, FL, is looking for a Technical Support Specialist - Rotary Drills. Sandvik Mining and Rock Solutions in Alachua, Florida, is looking for a customer-focused ...
Provide post-sales technical support and develop support strategies for keysight products, primarily in power supplies and electronic loads. * Use in-depth technical and product knowledge to analyze ...
Provide post-sales technical support and develop support strategies for keysight products, primarily in power supplies and electronic loads. * Use in-depth technical and product knowledge to analyze ...
Technical Support Specialist
Allen, TX · On-site
$25 - $27/hr
We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic ...
Technical Support Specialist
Allen, TX · On-site
$25 - $27/hr
We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic ...
Technical Support Analyst
Plano, TX · On-site
Technical Support Analyst Mandatory Skills Communication Skills Understanding and applying Active Listening Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions Ability to teach ...
Technical Support Analyst
Plano, TX · On-site
Technical Support Analyst Mandatory Skills Communication Skills Understanding and applying Active Listening Understanding and ability to ask Open-Ended/Close-Ended/Probing Questions Ability to teach ...
Technical Support Specialist
Folcroft, PA · On-site
Technical Support Specialist ABOUT THE COMPANY: American Expediting provides on-demand transportation services for healthcare and mission-critical industries. Our people are smart, creative problem ...
Technical Support Specialist
Folcroft, PA · On-site
Technical Support Specialist ABOUT THE COMPANY: American Expediting provides on-demand transportation services for healthcare and mission-critical industries. Our people are smart, creative problem ...
Office Technical Support
Sterling, IL · On-site
$16/hr
Office Technical Support: Sterling, Illinois Our customer in Sterling, Illinois, is seeking motivated individuals to join their team. We're recruiting Office Technical Support specialists to work ...
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Office Technical Support
Sterling, IL · On-site
$16/hr
Office Technical Support: Sterling, Illinois Our customer in Sterling, Illinois, is seeking motivated individuals to join their team. We're recruiting Office Technical Support specialists to work ...
Technical Support Analyst
Mamaroneck, NY · On-site
Technical Support Analyst Job Summary Our client is seeking a motivated and technically skilled Technical Support Analyst to support business operations, document production, and end-user technology ...
Technical Support Analyst
Mamaroneck, NY · On-site
Technical Support Analyst Job Summary Our client is seeking a motivated and technically skilled Technical Support Analyst to support business operations, document production, and end-user technology ...
Technical Support Specialist
Chicago, IL · On-site
Technical Support Specialist, Chicago, IL The Technical Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user ...
Technical Support Specialist
Chicago, IL · On-site
Technical Support Specialist, Chicago, IL The Technical Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user ...
Technical Support Specialist
Allen, TX · On-site
$25 - $27/hr
We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic ...
Technical Support Specialist
Allen, TX · On-site
$25 - $27/hr
We are looking for a Technical Support Specialist II who possesses strong expertise in networking, Linux, Windows Server, and troubleshooting to deliver high-level technical support in a dynamic ...
Technical Support Jobs information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do technical support jobs jobs pay per hour?
What is the difference between Technical Support Jobs vs Customer Service Representative Jobs?
| Aspect | Technical Support Jobs | Customer Service Representative Jobs |
|---|---|---|
| Required Credentials | Technical certifications, IT knowledge | Communication skills, customer service experience |
| Work Environment | Call centers, IT departments, remote support | Call centers, retail, service centers |
| Employer & Industry Usage | Tech companies, hardware/software providers | Retail, telecom, service industries |
| Common Search & Comparison Intent | Technical skills, troubleshooting | Customer interaction, service quality |
While both roles involve assisting customers, Technical Support Jobs focus on troubleshooting technical issues and require IT-related certifications. Customer Service Representative Jobs emphasize general customer interaction and communication skills. The roles often overlap in call center environments but differ in technical complexity and required credentials.
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Job description
Job Description:
We are seeking a talented and dedicated MAC Technical Support Engineer to join our dynamic team. The successful candidate will be responsible for providing exceptional technical support to clients experiencing issues with their MAC devices and systems. The primary goal of this role is to ensure customer satisfaction by promptly addressing their concerns and offering effective solutions.
Key Responsibilities:
1. Troubleshoot and resolve technical issues related to MAC devices and systems, including hardware, software, and network-related problems.
2. Communicate effectively with clients to understand their concerns and provide clear explanations of the problem and its resolution.
3. Maintain a high level of professionalism and patience while interacting with clients from diverse backgrounds and technical abilities.
4. Collaborate with other team members to ensure seamless problem-solving and knowledge sharing.
5. Continuously stay updated on the latest MAC technologies, software, and industry trends to enhance problem-solving capabilities.
6. Document and report issues, solutions, and feedback to improve the overall support process and customer experience.
7. Escalate complex issues to senior technical support personnel or relevant departments when necessary.
8. Contribute to the development of technical support resources, such as FAQs, knowledge base articles, and training materials.
Requirements:
1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Minimum of 2 years of experience in MAC technical support or a related role.
3. Strong problem-solving skills and the ability to analyze complex technical issues.
4. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical clients.
5. Proficiency in MAC operating systems, hardware, and common software applications.
6. Familiarity with network troubleshooting and basic networking concepts.
7. Strong organizational skills and the ability to manage multiple tasks simultaneously.
8. Willingness to work flexible hours, including evenings and weekends, to support clients in different time zones
About Sybex Support Services
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