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Technical Support Jobs From Home Jobs (NOW HIRING)

Payzli

Technical Support

Tampa, FL · On-site

Salary: 50,000 Technical Support Representative About Payzli Payzli is a fast-growing payment ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

nLeague

Technical support

Atlanta, GA · On-site

Minimum 5 years' experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application ...

Assa Abloy

Technical Support

Tulsa, OK · On-site

$33K - $42K/yr

We are seeking a skilled and experienced Technical Support Technician to join our team. In this role, you will be responsible for providing remote & on-site technical support, troubleshooting, and ...

Group Nine

Technical Support

Naperville, IL · On-site

Jr. Technical Consultant Naperville Illinois What You Will Do: * Provide live phone support to field representatives on standard equipment and e-catalog products referencing specifications, product ...

Robert Half

Technical Support

Coppell, TX · On-site

$26 - $28/hr

This role sits within an enterprise IT environment supporting executive leadership, focused on delivering high-touch technical support and ensuring a seamless end-user experience. The position ...

QSIC

Technical Support

Dallas, TX

Working hours are from 1:30pm - 10pm Central Time The L2 Technical Support Engineer sits in the engine room of QSIC's US support operation. You are the tier that catches what L1 cannot resolve and ...

Epitec

Technical Support

Augusta, ME · On-site

$37K - $46K/yr

Top Skills: * 3 to 5 years of experience providing technical support * Technical experience with Cisco switches/routers * Experience documenting processes and procedures * Extensive inventory ...

Denso

Technical Support

Battle Creek, MI · On-site

$22.21 - $27.74/hr

Provides support to end-users on a variety of issues. * Identifies, researches and resolves technical problems. * Responds to telephone calls, e-mail and employee requests for technical support.

Payzli

Technical Support

Tampa, FL · On-site

$50K/yr

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... From our POS system to our payment gateway and partner platform, everything is built in-house by ...

AllSTEM Connections

Technical Support

Dallas, TX · On-site

$160K/yr

Qualifications At least 6+ years of experience in Application Support, Production Operations, or Technical Service Management, including 3+ years in a leadership or management capacity. Bachelor ...

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

OCH Technologies is seeking a Technical Support professional in support of an FAA program. The role is responsible for monitoring system health, responding to and resolving technical issues ...

FastTek

Technical Support

Detroit, MI

$37K - $46K/yr

Technical Support #1060093 Position Summary: As a key member of the Technology Division's Field ... Support each phase of the asset lifecycle for technology devices within the district, from ...

Collabera

Technical Support

Carrollton, TX · On-site

Qualifications: 1-2 years experience in a call center environment. 2+ years in supporting a technical/product software environment. Strong telephone skills. Demonstrable Product (software and web ...

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How much do technical support jobs from home jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for technical support jobs from home in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
Technical Support Representative, Need Linux and MSP Experience, 3rd Shift - Work From Home

Technical Support Representative, Need Linux and MSP Experience, 3rd Shift - Work From Home

Next Step Systems

Des Plaines, IL • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Technical Support Representative, Need Linux and MSP Experience, 3rd Shift - Work From Home
Managed Services Provider and Linux experience is required for this Technical Support Representative position.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
- Provide technical support for customers via phone, ticket system or messenger.
- Provide support in a wide range of advanced Linux and AWS server management issues.
- Use critical thinking skills to identify and resolve technical problems.
- Maintain effective communication with internal and external channels.
- Provide short-term resolutions and develop preventative measures for the longer term.
- Monitor server alerts for any performance issues and address them appropriately.
- Help create internal documentation as well as customer facing knowledge base.
- Assist in onboarding, training and mentoring new team members.
- Keep up to date with relevant technologies.
Qualifications:
- 1+ years of experience in customer service/technical support via phone or ticketing system.
- Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
- Managed Services Provider (MSP) experience is required.
- Experience with troubleshooting in multi-user environments.
- Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
- General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
- Demonstration of independent thinking and decision-making abilities.
- Ability to multitask, adapt to changes quickly, and to prioritize work.
- Excellent communication, availability and interpersonal skills.
- Strong troubleshooting skills in a fast-paced environment.
- Open to 24/7 support environment.
- Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Technical Support Representative, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Technical Support Representatives for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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