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Technical Support In Canada Jobs (NOW HIRING)

Futran Tech Solutions Pvt. Ltd.

Technical Support

Troy, MI · On-site

$35K - $44K/yr

S. and Canada). The position also includes the processing and verification of warranty claims ... Training would be provided on all products and software used in daily tasks. These heavy truck ...

Arete Technologies, Inc.

Technical support

Richmond, VA · On-site

$37K - $46K/yr

Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of ... end user technical support for both software and hardware.. Also, provide maintenance ...

LT Security Inc.

Technical Support

City Of Industry, CA · On-site

$18 - $20/hr

POSITION OVERVIEW Technical Support is well organized, dynamic, customer-focused, proactive, strong ... Maintain an in-depth knowledge of our complete line of products and services. * Embrace and learn ...

ACS Security

Technical Support

Tulsa, OK · On-site

$32K - $41K/yr

Alert 360 was awarded 'Best Place to Work' for six consecutive years in a row! Are you part tech ... Provide technical support to customers by researching and troubleshooting problems, while ...

nLeague

Technical support

Atlanta, GA · On-site

High school diploma or GED AND Two years of education or experience in information security ... Minimum 5 years' experience providing both front and back end technical support for 3rd party ...

ACS Security

Technical Support

Tulsa, OK · On-site

$32K - $41K/yr

Alert 360 was awarded 'Best Place to Work' for six consecutive years in a row! Are you part tech ... Provide technical support to customers by researching and troubleshooting problems, while ...

Denso

Technical Support

Battle Creek, MI · On-site

$22.21 - $27.74/hr

Responds to telephone calls, e-mail and employee requests for technical support. * Performs ... Documents, tracks and monitors problems to ensure resolution in a timely manner. * Administers end ...

Denso

Technical Support

Battle Creek, MI

$22.21 - $27.74/hr

Responds to telephone calls, e-mail and employee requests for technical support. * Performs ... Documents, tracks and monitors problems to ensure resolution in a timely manner. * Administers end ...

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Technical Support In Canada information

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$14

$26

$44

How much do technical support in canada jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for technical support in canada in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support professional in Canada, and why are they important?

To thrive as a Technical Support professional in Canada, you need strong problem-solving abilities, technical knowledge of software and hardware, and typically a diploma or degree in information technology or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote troubleshooting tools, and IT certifications such as CompTIA A+ or Microsoft Certified are often required. Exceptional communication, patience, and customer service skills help you stand out by ensuring positive user experiences. These skills are crucial for efficiently resolving technical issues, maintaining customer satisfaction, and supporting business operations.

What is the difference between Technical Support In Canada vs Customer Service Representative in the same industry?

AspectTechnical Support In CanadaCustomer Service Representative
CredentialsOften requires technical certifications or knowledge of specific productsTypically requires excellent communication skills, sometimes a high school diploma
Work EnvironmentTechnical settings, call centers, or remote technical support rolesCustomer service centers, retail, or call centers
Employer & Industry UsageIT companies, telecom providers, tech support firmsRetail, banking, telecom, and service industries
Search & Comparison IntentPeople seeking technical troubleshooting roles in CanadaPeople looking for customer service jobs in Canada

Technical Support in Canada focuses on troubleshooting technical issues, requiring specific technical skills and certifications. Customer Service Representatives handle general customer inquiries, emphasizing communication skills. While both roles involve client interaction, Technical Support is more technical and specialized, whereas Customer Service is broader and service-oriented.

What are Technical Support jobs in Canada?

Technical Support jobs in Canada involve assisting customers or organizations with troubleshooting hardware, software, and other technology-related issues. Professionals in this role provide guidance over the phone, chat, email, or in person to resolve technical problems, answer questions, and ensure systems run smoothly. They may work for IT service providers, technology companies, or internal IT departments across various industries. Strong communication skills and technical knowledge are essential, and some roles may require specific certifications or experience. The demand for technical support professionals continues to grow as technology becomes increasingly integral to businesses and daily life in Canada.

What are some typical challenges faced by Technical Support professionals in Canada, and how can they effectively address them?

Technical Support professionals in Canada often face challenges such as managing high volumes of support requests, dealing with customers from diverse backgrounds, and staying current with rapidly evolving technologies. To address these challenges, it's important to develop strong communication skills, practice patience, and continually update technical knowledge through training and certifications. Collaborating closely with team members and using effective ticketing systems can also help ensure timely and efficient resolution of customer issues.
Infographic showing various Technical Support In Canada job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 85% Full Time, 5% Part Time, and 5% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Engineer

Technical Support Engineer

Procom Consultants Group

Hillsboro, OR

Contractor

Posted 23 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Engineer


On behalf of our client, Procom Service is searching for a Technical Support Engineer for a contract opportunity in Hillsboro, OR. 


Technical Support Engineer Job Details


Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals. 


Technical Support Engineer Mandatory Skills

  • IIS 
  • Windows Server 
  • Webservices 
  • Windows Application 
  • Clustered Environment 
  • Excellent Communication Skills (writing/verbal) 
  • Ability and willingness to learn a new internal tool 
  • Ability to work well with a team 
  • Minimum 2-4 years college degree in relevant field 
  • Minimum 4-6 years relative hands on experience 


Technical Support Engineer Nice to Have Skills

  • SQL Server 
  • C#.NET 
  • Script language 
  • App Fabric


Technical Support Engineer Start Date


ASAP


Technical Support Engineer Assignment Length


6 Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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