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Technical Support In Aviation Jobs (NOW HIRING)

CAPS Aviation

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Aviation Service Technician (Entry-Level)

Van Nuys, CA · On-site

$18 - $24/hr

Every step matters--this equipment supports real-world aviation safety. No aviation experience is ... Experience in a technical or production environment FAA & DOT Compliance This is a safety-sensitive ...

CAPS Aviation

Be Seen First

Aviation Service Technician (Entry-Level)

Van Nuys, CA · On-site

$18 - $24/hr

Every step matters--this equipment supports real-world aviation safety. No aviation experience is ... Experience in a technical or production environment FAA & DOT Compliance This is a safety-sensitive ...

Peraton

Aviation Safety - SME

Chantilly, VA · On-site

You will act as a bridge between FAA technical teams and external partners, helping translate ... Experience supporting federal agencies, preferably FAA, DOT, DHS, or DoD. * Master's degree in ...

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How much do technical support in aviation jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for technical support in aviation in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support professional in Aviation, and why are they important?

To thrive as a Technical Support professional in Aviation, you need strong troubleshooting abilities, a solid understanding of aeronautical systems, and relevant qualifications such as an engineering degree or an FAA A&P certificate. Familiarity with maintenance management software, avionics diagnostic tools, and compliance tracking systems is typically required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help you effectively assist flight crews and maintenance teams. These competencies ensure safe operations, regulatory compliance, and timely resolution of critical technical issues in a high-stakes environment.

How does a Technical Support role in aviation typically interact with flight crews and maintenance teams during troubleshooting?

Technical Support professionals in aviation frequently serve as a bridge between flight crews, maintenance teams, and engineering departments. When technical issues arise, they communicate directly with pilots and ground staff to gather detailed information, provide step-by-step troubleshooting guidance, and ensure compliance with safety and regulatory standards. This role often requires clear documentation and real-time problem-solving, especially during time-sensitive situations. Collaboration and effective communication are key, as these professionals help minimize aircraft downtime and maintain operational efficiency.

What are technical support roles in aviation?

Technical support in aviation involves providing assistance with aircraft systems, maintenance, software, and hardware for airlines, airports, and aviation companies. These professionals troubleshoot technical issues, offer solutions for equipment malfunctions, and ensure regulatory compliance. Their work directly impacts flight safety and operational efficiency by helping maintenance crews, pilots, and engineering teams resolve technical problems quickly and accurately.

What is the difference between Technical Support In Aviation vs Aircraft Maintenance Technician?

AspectTechnical Support In AviationAircraft Maintenance Technician
Required CertificationsTypically includes FAA certifications like Avionics or Airframe & Powerplant (A&P)FAA A&P certification is mandatory
Work EnvironmentOffice settings, customer support centers, remote troubleshootingHangars, repair stations, on-site aircraft maintenance
Employer & Industry UsageAirlines, aerospace companies, maintenance providersAircraft repair stations, airlines, military
Common Search & ComparisonTechnical Support In Aviation vs Aircraft Maintenance Technician

While both roles involve aviation and technical skills, Technical Support In Aviation primarily focuses on troubleshooting, customer support, and remote assistance, often requiring certifications like FAA avionics or A&P. Aircraft Maintenance Technicians perform hands-on repairs and inspections on aircraft, with direct maintenance responsibilities. Both roles are essential in the aviation industry but differ in work environment and daily tasks.

Infographic showing various Technical Support In Aviation job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 91% Full Time, and 7% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Lead Systems Integrator Technical Support Analyst

Lead Systems Integrator Technical Support Analyst

boost Llc

Patuxent River, MD • On-site

Full-time

Posted 9 days ago

Job description

BOOST LLC is a dynamic management consulting firm that offers an array of government-compliant back-office solutions to support our teaming partners within the GovCon space. We are working with our client, Don Selvy Enterprises to find their next highly skilled Lead Systems Integrator Assistant Program Manager Systems Engineering Technical Support Analyst (LSI APMSE Technical Support Analyst).
About DSE
DSE, Inc. is a team of experienced professionals dedicated to engineering, training and program management to enable front-line soldiers, sailors and Marines to fully exploit the tactical capabilities of aviation and maritime platforms. We accomplish this by using the most qualified employees and keeping abreast of every new capability in aviation, maritime technologies and simulation/training technology as it emerges. We are dedicated to providing the best technical counsel, the latest technology trends, and the best qualifications in the industry.
Our wide range of expertise is constantly expanding as we seek valued members of the DSE team and work to develop each of them to their fullest potential in the field. To this day, DSE continues to foster a work environment that supports ingenuity and the care for each member of the team.
Position Summary
The LSI APMSE Technical Support Analyst will take direction from the LSI APMSE and will be direct support to the LSI APMSE and Deputy APMSE. Responsibility will include but not limited to, coordination of, running, taking minutes and tracking actions items for weekly team level and sub level meetings and engineering events. Assisting the APMSE and Deputy APMSE with ensuring sound engineering processes are being followed, proper events are planned and taking place, as well as ensuring proper staffing, financial planning and execution, and technical expertise are in place to support. They will also support the Air System and UMCS efforts by ensuring coordination and communication occurs across the Government and Contractor teams.
Responsibilities
  • Attend and run meetings in person. Capture action items (with enough detail to be actionable and relevant) and provide meaningful minutes.
  • Manage calendars & schedules for the APMSE and DAPMSEs as well as across the engineering team for Upcoming Engineering events, GEMAT, team member leave calendar, etc.
  • Compile information and data from multiple sources (briefs, meeting minutes and actions, spreadsheets, etc.) to develop briefs & response to Executive and Level 1 data calls.
  • Provide useful data to APMSE and DAPMSEs in various formats
  • Provide reports and data as requested to APMSE and DAPMSEs.
  • Assist with coordination of future year planning, staffing requirements, as well as assist with tracking vacancies across the LSI Engineering team. Maintain and update org charts as needed.
  • Assist with coordination of financial planning and execution oversight across the LSI Engineering team.
  • Support spend plan reviews and coordinate inputs from APMSE and DAPMSE.
  • Coordinate and track RIOs from an LSI Engineering leadership perspective. Work with the Risk Manager to collect team inputs and provide status information to the APMSE and DAPMSE.
  • Support Flight Clearance efforts and assist with coordination and tracking in the Flight Clearance Tool and Operational Limit Database.
  • Support efforts to monitor and track CDRL deliveries and reviews process.
  • Support efforts to monitor and track Airworthiness Qualification Matrix artifact availability, reviews process, and metric development.
  • Set up/coordinate meetings for the APMSE and DAPMSEs, via Microsoft TEAMS, WebEx, as well as teleconferences.
  • Coordinate inputs for and monitor the completion of taskers, including pulling information from previous briefs and class desks to draft responses for leadership reviews.
  • Manage Government and Contractor SharePoint/Share drive/contractor information systems (e.g., TEAMS Channels, EXOSTAR, FLEX, iTRACK, PLM) etc. access and permissions.
  • Develop, manage, & maintain Action Items / Taskers, Technical Coordination Memos, Specification Change Notices & Correspondence (Letters, Memo, etc.) for routing & tracking at the APMSE and DAPMSE level.
  • Route and track items under LSI Engineering review in ECM.
  • Manage travel requests and provide weekly trackers of LSI Engineering travelers by destination, purpose, and impact.
  • Work with Senior Systems Engineering Support and Chief Engineer Executive Assistant to complete cross-support activity tasking.
  • Other general LSI Engineering support as required.

Required Education
  • BA/BS

Qualifications
  • Experience with Systems Engineering processes and implementation of such processes and events.
  • Proficient with Microsoft Office suite and similar toolsets.
  • Detail oriented.
  • Excellent communication skills.
  • Capable of coordinating amongst multiple competencies to achieve a consensus.
  • hold a security clearance or the ability to obtain a security clearance.
  • NAVAIR acquisition experience preferred.

Required Experience
  • 3 to 10 years' experience
  • Demonstrated Systems Engineering Experience with focus on Model Based Systems Engineering and toolsets utilized.
  • Experience working System Engineering Technical Reviews (SETRs) in accordance with the DOD 5000 and SECNAV instructions.
  • Experience with coordinating and participating in a wide variety of technical meetings including IPT and prime contractor meetings, system working group meetings, technical interchange meetings, program review meetings, and other meetings as required/directed. Followed by the preparation and distribution of meeting minutes.
  • Development and execution of
    • Sound systems engineering processes and plans
    • Acquisition strategies
    • Integrated Government schedules
  • Utilization of NAVAIR Management Tools

Must work onsite 100% of the time at Naval Air Station Patuxent River, located on the Chesapeake Bay in St. Mary's County, Maryland.
Security Requirements: The candidate must be a US Citizen and hold a secret clearance.
Starting salary range between $90K - $115K annually.
DSE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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