Richmond, VA · On-site
$37K - $46K/yr
Title: Technical Support Location: Richmond, VA Duration: Long term Onsite Position Summary The ... Knowledge Skills and Abilities Working knowledge of networking fundamentals, including TCP/IP, DNS ...
Richmond, VA · On-site
$37K - $46K/yr
Title: Technical Support Location: Richmond, VA Duration: Long term Onsite Position Summary The ... Knowledge Skills and Abilities Working knowledge of networking fundamentals, including TCP/IP, DNS ...
Understanding of standard client/server, networking and internet fundamentals. Understanding of MS ... MCSE or other technical certifications a plus. Additional Information To schedule an interview ...
Understanding of standard client/server, networking and internet fundamentals. Understanding of MS ... MCSE or other technical certifications a plus. Additional Information To schedule an interview ...
Leesburg, VA · On-site
$37K - $47K/yr
CompTIA A+, Network +, or Security + certification Other Required Skills and Abilities * Must be ... Driven by a set of fundamental values, we excel in creating secure, efficient, and forward-thinking ...
Quick apply
Leesburg, VA · On-site
$37K - $47K/yr
CompTIA A+, Network +, or Security + certification Other Required Skills and Abilities * Must be ... Driven by a set of fundamental values, we excel in creating secure, efficient, and forward-thinking ...
The Technical Support Representative is responsible for providing education and support to the ... Core Certification (IT Fundamentals, A+, Network+, Security+) • Securities Industry ...
The Technical Support Representative is responsible for providing education and support to the ... Core Certification (IT Fundamentals, A+, Network+, Security+) • Securities Industry ...
Irvine, CA · On-site
$20 - $30/hr
Networking fundamentals (TCP/IP, DNS, DHCP) * Experience using ticketing systems to manage ... CompTIA A+, Network+, or Microsoft certifications. * Exposure to VMware or virtualization ...
Quick apply
Irvine, CA · On-site
$20 - $30/hr
Networking fundamentals (TCP/IP, DNS, DHCP) * Experience using ticketing systems to manage ... CompTIA A+, Network+, or Microsoft certifications. * Exposure to VMware or virtualization ...
Irvine, CA · On-site
$20 - $30/hr
Networking fundamentals (TCP/IP, DNS, DHCP) * Experience using ticketing systems to manage ... CompTIA A+, Network+, or Microsoft certifications. * Exposure to VMware or virtualization ...
Irvine, CA · On-site
$20 - $30/hr
Networking fundamentals (TCP/IP, DNS, DHCP) * Experience using ticketing systems to manage ... CompTIA A+, Network+, or Microsoft certifications. * Exposure to VMware or virtualization ...
Montgomery, AL · On-site
$3.5K/yr
... fundamentals and be able to communicate this information to the caller. Provide verbal and written ... technical support Bilingual in French/English or Spanish/English
Montgomery, AL · On-site
$3.5K/yr
... fundamentals and be able to communicate this information to the caller. Provide verbal and written ... technical support Bilingual in French/English or Spanish/English
Prior AI experience is not required strong data center and server fundamentals are what matter most ... certifications are a plus, but not required Ability to lift up to 50 lbs, travel to customer sites ...
Prior AI experience is not required strong data center and server fundamentals are what matter most ... certifications are a plus, but not required Ability to lift up to 50 lbs, travel to customer sites ...
Strong understanding of broadband internet technologies and networking fundamentals. * Experience ... ITIL, CompTIA Network+, or similar technical certifications are a plus. Key Competencies
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Strong understanding of broadband internet technologies and networking fundamentals. * Experience ... ITIL, CompTIA Network+, or similar technical certifications are a plus. Key Competencies
City Of Industry, CA · On-site
$18 - $20/hr
POSITION OVERVIEW Technical Support is well organized, dynamic, customer-focused, proactive, strong ... certificate: CompTIA A+ · Fresh graduates will also be considere Company Description LTS is a ...
Quick apply
City Of Industry, CA · On-site
$18 - $20/hr
POSITION OVERVIEW Technical Support is well organized, dynamic, customer-focused, proactive, strong ... certificate: CompTIA A+ · Fresh graduates will also be considere Company Description LTS is a ...
$37K - $46K/yr
Support duties include but are not limited to network connectivity troubleshooting, desktop ... They must also have a fundamental understanding of Personal Computer and Information Systems ...
$37K - $46K/yr
Support duties include but are not limited to network connectivity troubleshooting, desktop ... They must also have a fundamental understanding of Personal Computer and Information Systems ...
$35K - $44K/yr
Equipment Technical Support Grand Prairie, TX Re-teck Re-teck * * * * * * * * * On-siteMon-Fri ... equipment fundamentals and troubleshooting procedures Strong hands-on skills, problem-solving ...
$35K - $44K/yr
Equipment Technical Support Grand Prairie, TX Re-teck Re-teck * * * * * * * * * On-siteMon-Fri ... equipment fundamentals and troubleshooting procedures Strong hands-on skills, problem-solving ...
Manhattan, NY · On-site
C. is seeking a dedicated Technical Support professional to join their team. This role requires ... Required : • Bachelor's Degree • Relevant Certifications, such as CompTIA A+, CompTIA Network ...
Manhattan, NY · On-site
C. is seeking a dedicated Technical Support professional to join their team. This role requires ... Required : • Bachelor's Degree • Relevant Certifications, such as CompTIA A+, CompTIA Network ...
Boston, MA · On-site
Technical Support The Technical Support is responsible for delivering day-to-day IT support to ... ITIL Foundation certification or equivalent IT service management experience. * Experience ...
Boston, MA · On-site
Technical Support The Technical Support is responsible for delivering day-to-day IT support to ... ITIL Foundation certification or equivalent IT service management experience. * Experience ...
Networking fundamentals (DNS, DHCP, TCP/IP) * Endpoint management * Ticketing systems ... Cybersecurity best practices * Business IT environments Certifications such as CompTIA A+, Network ...
Networking fundamentals (DNS, DHCP, TCP/IP) * Endpoint management * Ticketing systems ... Cybersecurity best practices * Business IT environments Certifications such as CompTIA A+, Network ...
Networking fundamentals (DNS, DHCP, TCP/IP) * Endpoint management * Ticketing systems ... Cybersecurity best practices * Business IT environments Certifications such as CompTIA A+, Network ...
Networking fundamentals (DNS, DHCP, TCP/IP) * Endpoint management * Ticketing systems ... Cybersecurity best practices * Business IT environments Certifications such as CompTIA A+, Network ...
Detroit, MI · On-site
Job Title: Technical Support (Onsite) Location: Detroit, MI Duration: 3 Months+ Note Position ... A+ Certification preferred * Prior experience with VoIP, audiovisual equipment setup and operation ...
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Detroit, MI · On-site
Job Title: Technical Support (Onsite) Location: Detroit, MI Duration: 3 Months+ Note Position ... A+ Certification preferred * Prior experience with VoIP, audiovisual equipment setup and operation ...
Newark, DE · On-site
$36K - $46K/yr
Job#: 3045116 Technical Support Location: Newark, Delaware (Onsite) Role Overview This position ... We offer quality career resources, training, certifications, development opportunities, and a ...
Newark, DE · On-site
$36K - $46K/yr
Job#: 3045116 Technical Support Location: Newark, Delaware (Onsite) Role Overview This position ... We offer quality career resources, training, certifications, development opportunities, and a ...
$33K - $42K/yr
Technical certifications or vocational training in a relevant field is preferred. * Proven experience as a Field Service/Technical Support Technician, preferably within the high-security product ...
$33K - $42K/yr
Technical certifications or vocational training in a relevant field is preferred. * Proven experience as a Field Service/Technical Support Technician, preferably within the high-security product ...
Tulsa, OK · On-site
$33K - $42K/yr
Technical certifications or vocational training in a relevant field is preferred. * Proven experience as a Field Service/Technical Support Technician, preferably within the high-security product ...
Tulsa, OK · On-site
$33K - $42K/yr
Technical certifications or vocational training in a relevant field is preferred. * Proven experience as a Field Service/Technical Support Technician, preferably within the high-security product ...
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
| Aspect | Technical Support Fundamentals Cert | Help Desk Technician |
|---|---|---|
| Required Credentials | Certification in technical support basics | Often requires certification or relevant experience |
| Work Environment | Online courses, self-paced learning | Help desk, call centers, on-site support |
| Employer & Industry Usage | IT training programs, entry-level support roles | IT support departments, tech companies |
| Common Search & Comparison | Yes | Yes |
The Technical Support Fundamentals Cert provides foundational knowledge in IT support, ideal for beginners. Help Desk Technicians apply this knowledge in real-world support roles, handling customer issues directly. While the cert offers theoretical skills, help desk roles require practical application and communication skills.
Title: Technical Support
Location: Richmond, VA
Duration: Long term
Onsite
Position Summary
The Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
Equipment Installation & Setup
Install, configure, and deploy desktops, laptops, monitors, printers, and peripheral devices.
Set up and configure operating systems, software applications, and user accounts for new and existing staff.
Assist with the physical installation of networking equipment (routers, switches, access points) and cabling.
Image and prepare devices according to organizational standards and security policies.
Ongoing Technical Support
Respond to help desk tickets, phone calls, and in-person requests in a timely and professional manner.
Diagnose and resolve hardware, software, network connectivity, and peripheral issues.
Provide first- and second-level support, escalating complex problems to senior IT staff or vendors when necessary.
Support common business applications, email systems, and productivity software.
Knowledge Skills and Abilities
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN technologies.
Familiarity with device imaging, deployment tools, and system security best practices.
Knowledge of help desk ticketing systems and IT service management workflows.
Skills
Effective troubleshooting and diagnostic skills, with the ability to quickly identify and resolve technical issues.
Strong communication skills, with the ability to explain technical information in a user-friendly manner.
Excellent organizational and time-management skills to handle multiple requests and priorities.
Skilled in customer service and maintaining a professional, supportive demeanor with end users.
Ability to work independently as well as collaboratively within a team.
Ability to adapt to changing technology, tools, and organizational needs.
Ability to lift and move IT equipment, such as computers, monitors, and networking gear, as required.
Ability to maintain confidentiality and follow security protocols when handling sensitive information.
Skill
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN technologies.
Familiarity with device imaging, deployment tools, and system security best practices.
Knowledge of help desk ticketing systems and IT service management workflows.
Effective troubleshooting and diagnostic skills, with the ability to quickly identify and resolve technical issues.
Strong communication skills, with the ability to explain technical information in a user-friendly manner.
Excellent organizational and time-management skills to handle multiple requests and priorities.
Skilled in customer service and maintaining a professional, supportive demeanor with end users.
Ability to work independently as well as collaboratively within a team.
Ability to adapt to changing technology, tools, and organizational needs
Ability to lift and move IT equipment, such as computers, monitors, and networking gear, as required.
Ability to maintain confidentiality and follow security protocols when handling sensitive information.
Experience with Helpspot as a ticketing system.
Thanks & Regards,
Naresh
Global IT Family
Email:
Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
North Bergen, NJ, US
2014
