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Technical Support Engineer Sqa Engineer Jobs in Massachusetts

SofTec Solutions

QA Analyst

Waltham, MA · On-site

SQA Engineers work in a fast paced environment utilizing Agile SDLC process. SQA Engineer ... technical support on issues relating to QA, identifying recurring problems or defects ...

DeepHealth

Technical Support Engineer-RIS- US

Boston, MA · On-site +1

$75 - $100/hr

Job Summary The Technical Services Engineer, RIS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience.

Databento

At least 2 years of experience in technical support, QA, or engineering. * Working proficiency in ... Python. * Experience with troubleshooting tools (Wireshark, tcpdump, ss, nc, telnet, strace, gdb ...

Worky

Architect Engineer SQA

Newton, MA · On-site

$150 - $200/hr

This model supports real-time problem-solving, stronger relationships, and the kind of precision ... Wide perspective of complex on-premises and cloud-based product solutions (business, technical ...

Palo Alto Networks, Inc.

Architect Engineer SQA

Newton, MA · On-site

$150 - $200/hr

This model supports real-time problem-solving, stronger relationships, and the kind of precision ... Wide perspective of complex on-premises and cloud-based product solutions (business, technical ...

SOCOMEC

Technical Sales Support Engineer

Watertown, MA · On-site

About This Role The Technical Sales/Support Engineer is a member of the US Technical Support and Applications Engineering Team, reporting to the NA Technical Organization Manager. The Technical ...

SOCOMEC

Technical Sales Support Engineer

Watertown, MA · On-site

About This Role The Technical Sales/Support Engineer is a member of the US Technical Support and Applications Engineering Team, reporting to the NA Technical Organization Manager. The Technical ...

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Support Engineer , Amazon Robotics Technical Support

Westborough, MA • On-site

Amazon
IT Services • 10K+ employees
Learn more about Amazonexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted just now

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,162 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

At Amazon Robotics, we believe that the road to fundamentally changing how the world views and uses robotics begins with improving the experience of people. Our products automate high-effort and repetitive tasks and ship with intuitive and streamlined interfaces so that our operators can focus on making high-judgement decisions and responding to the unexpected.
Amazon Robotics Technical Support (ARTS) team is looking for a talented, experienced engineer to join us.

We are searching for individuals who are obsessed with solving technical issues for customers, dive deep into complex technical problems, and thrive in managing ambiguous, fast-paced, high-impact situations. We provide 24x7 mission-critical support to robotic fulfilment centres around the world. As a Technical Support Engineer, you will join forces with an elite group of problem solvers to help maintain Amazon's world-wide network of robotic solutions.
** The shift for this role is Tuesday - Saturday from 9-5 PM EST **
Key job responsibilities
- Perform complex diagnostics and resolution of critical robotic system issues through advanced data/AI analysis and technical troubleshooting.
- Deliver timely and accurate solutions to customer requests and issues through effective ticket handling.
- Lead high-severity incident response, orchestrating cross-functional collaboration across technical teams and business lines to drive rapid resolution of critical robotic system issues.
- Drive continuous improvement through the development of technical documentation, knowledge base articles, and SOPs; create and optimize automated workflows to enhance team efficiency and robotic system performance.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children can use

Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2.

Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you.

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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