ZipRecruiter

Log In

1

Technical Support Associate Jobs in Regina, SK (NOW HIRING)

Walmart

(CAN) Self Checkout Attendant

Regina, SK · On-site

CA$15.50/hr

The SelfCheckout Attendant supports a positive shopping experience by providing friendly, helpful ... Clearly explain any interventions in a friendly, reassuring way and escalate cash or technical ...

Walmart

(CAN) Self Checkout Attendant

Regina, SK

CA$15.50/hr

The SelfCheckout Attendant supports a positive shopping experience by providing friendly, helpful ... Clearly explain any interventions in a friendly, reassuring way and escalate cash or technical ...

Walmart

(CAN) Self Checkout Attendant

Regina, SK · On-site

CA$15.50/hr

The SelfCheckout Attendant supports a positive shopping experience by providing friendly, helpful ... Clearly explain any interventions in a friendly, reassuring way and escalate cash or technical ...

TSA The Salvation Army TSA

Store Manager

Regina, SK · On-site

In addition, we support people experiencing unemployment, addiction and family challenges. We ... Supervises a team of Sales Associates of different level: responsible for hiring, terminating or ...

Zirtual

Remote Virtual Executive Assistant

Regina, SK · On-site

CA$1.5K - CA$3.8K/mo

... supporting executives, entrepreneurs, or small business owners Qualifications * Associate's or ... Typing ability of at least 50 WPM with accuracy Technical Skills * Google Workspace and/or ...

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Regina, SK

Technical Support Associate information

See Regina, SK salary details

$8

$19

$29

How much do technical support associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for technical support associate in Regina, SK is $19.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.27 and $23.51 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Regina, SK?

The most popular types of Technical Support jobs in Regina, SK are:

What job categories do people searching Technical Support Associate jobs in Regina, SK look for?

The top searched job categories for Technical Support Associate jobs in Regina, SK are:

What cities near Regina, SK are hiring for Technical Support Associate jobs?

Cities near Regina, SK with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Technical Services Co-op Student

Shermco Industries, Inc.

Sherwood, SK • On-site

CA$30 - CA$45/hr

Full-time

Re-posted 20 days ago

Job description

Power Your Future
As a New Grad Field Services Technician - Electrical Testing at Shermco Industries, you will be joining a company that not only prioritizes technical excellence but also embodies a culture of integrity, safety, and innovation. Your work will have a direct impact on clients and communities, fostering a sense of purpose and fulfillment in your career. We invite you to apply for this position and become part of our passionate team, dedicated to making a positive difference in the Electrical Services industry.
 
You will have the unique opportunity to work in data centers, where you will be involved in maintaining and testing electrical systems critical to their operation. This includes performing regular maintenance checks, troubleshooting and resolving electrical issues, and ensuring the reliability and efficiency of power systems that support data center operations. Your role will be vital in maintaining the uptime and performance of these essential facilities.
 
Shermco Industries is seeking a New Grad Field Service Technician

On-Site Technical Support: Provide on-site assistance with electrical systems, covering installations, testing, and troubleshooting for voltages from 480V to 600kV.
Equipment Maintenance: Conduct routine maintenance and inspections, including transformer and relay tests, ensuring optimal equipment performance.
Troubleshooting: Diagnose and resolve technical issues efficiently, including switchgear, circuit breaker, and relay calibration.
Client Interaction: Maintain professional client relationships, addressing inquiries and providing expert support, including timely responses to emergency calls.
Documentation: Keep detailed records of service activities, including reports, client feedback, and necessary product modifications.
Collaboration: Work closely with cross-functional teams to support continuous improvement and innovation projects.


Requirements 
Preferred Education: Prefer an Associate’s degree from an accredited 2 year technical college in Electrical Power & Controls (EPC) or related field.
Experience: Relevant experience performing switchgear testing and troubleshooting is an asset.
Technical Skills: Good PC skills, including email, internet, data entry, and Microsoft Excel; experience with PowerDB is a plus.
Safety: Must be able to work safely and adhere to all electrical safety procedures.
Additional Training: Prefer OSHA 30 hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training; training on each can be provided by Shermco.
Travel: Must be able to drive daily locally/regionally and be available for periodic overnight travel.
 
 
Apply
To apply, please submit your updated resume and a compelling cover letter expressing your enthusiasm for the New Grad Field Services Technician - Electrical Testing position at Shermco Industries. We are excited to review your application and potentially welcome you to our team.
 

EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE

Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.  Shermco is a drug-free workplace.

NO AGENCIES PLEASE


CAD $30.00 - USD $45.00 /Hr.

Apply