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Technical Support Associate Jobs in Oxnard, CA (NOW HIRING)

VSolvit

HELP DESK SUPPORT 3

Ventura, CA · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Help Desk Support 3 specialist provides essential Tier 1 technical assistance to NAVFAC Cloud ... Azure Associate). ● Experience implementing DISA STIG configurations. ● Knowledge of DoD SRG ...

Aequor

Sr Associate

Thousand Oaks, CA · On-site

GCO LP, Associate (Learning Enablement & Operations) Reporting to: Manager, Training and ... technical support) • Managing class surveys (i.e., collecting results/communicating results ...

VSolvit

HELP DESK SUPPORT 3 with Security Clearance

Ventura, CA · On-site

$22 - $29.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Help Desk Support 3 specialist provides essential Tier 1 technical assistance to NAVFAC Cloud ... Azure Associate). • Experience implementing DISA STIG configurations. • Knowledge of DoD SRG ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Oxnard, CA

Technical Support Associate information

See Oxnard, CA salary details

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How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Oxnard, CA is $26.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $27.98 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Oxnard, CA?

For Technical Support Associate jobs in Oxnard, CA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Oxnard, CA look for?

The top searched job categories for Technical Support Associate jobs in Oxnard, CA are:

What cities near Oxnard, CA are hiring for Technical Support Associate jobs?

Cities near Oxnard, CA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

#2653 Associate Technical Application Specialist (TA20)

ADVANTEDGE TECHNOLOGY, INC.

Port Hueneme, CA • On-site

$28 - $31/hr

Full-time

Re-posted 18 days ago

Job description

Salary Range: $28.00-31.00 per hour
Role and Responsibilities: Full Time Associate Technical Applications Specialist position providing engineering and logistics support for the Digital Engineering Department for technical documentation support of the AEGIS Combat Systems Support Equipment. Specific work includes the logistics, planning and documentation support services for ECPs, ORDALTs, SHIPALTs, TMs, ETMs, IETMs, APLs, PMS Cards, FBRs, IPLs and engineering drawings.
Position Qualifications:
  • Must have a Degree plus 3 years of applicable experience Or no degree and 6 years of applicable experience.
  • Must be able to develop, review and update technical documentation for engineering, technical and logistic support.
  • Must be able to analyze redlines, review, update and provide technical editing of combat system manuals according to proper MIL-Standards and proper formats.
  • Upon final version approval, update database management/publishing system.
  • Attend working groups and review meetings to ensure technical, format and engineering drawing accuracy.
  • Must be able to provide logistics planning and coordination including documentation review meetings and track logistics products, participate in various working groups and integrated product teams dedicated to development of technical documentation.
  • Must be able to provide logistics, planning, documentation support services, and revisions to Tech Manuals, ETMs, APLs, PMS Cards, FBRs, IPLs and Engineering Drawings.
  • Must be able to coordinate and interface with NSWC PHD, other government activities, and various contractor offices for meetings, program schedules, milestones and product deliveries.
  • Must be able to review and track logistics products to include compiling and inputting data in various databases, systems, and applications.
  • Must have computer Microsoft Office skills (word processing, spreadsheets, data entry)
  • Must be able to receive and maintain a security clearance.
  • Must be able to work under minimal supervision, perform and complete tasks with limited guidance.
  • Able to follow company policies and procedures.
  • Able to write, speak and understand English and able to write clear, detailed reports.
  • Previous NAVSEA Logistics experience.

Preferred Skills:
  • Previous NAVSEA Logistics experience.

Physical Requirements: Must be able to travel if/when required.

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