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Technical Support Associate Jobs in Lancaster, CA

JT4, LLC

Systems Administrator III

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer ...

JT4, LLC

Systems Administrator III

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer ...

JT4 LLC

Systems Administrator III

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer ...

JT4

Security Specialist III

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree or equivalent military ...

JT4, LLC

Systems Administrator II - COMSEC

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer ...

JT4 LLC

Security Specialist III

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree or equivalent military ...

JT4, LLC

Security Specialist III

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree or equivalent military ...

JT4, LLC

Systems Administrator II - COMSEC

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer ...

JT4 LLC

Systems Administrator II - COMSEC

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer ...

JT4, LLC

Systems Administrator II - COMSEC

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer ...

JT4 LLC

Systems Administrator II - COMSEC

Edwards, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S ... REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer ...

IQVIA, Inc.

Lab Assistant - Lab General Support

Valencia, CA · On-site

$25K - $52K/mo

... technical support to laboratory staff. Schedule will be Tuesday through Saturday (3:00 PM - 11:30 ... High School Diploma or equivalent. (Some CAP/CLIA lab locations may require an Associate Degree in ...

IQVIA

Lab Assistant - Lab General Support

Valencia, CA

$25K - $52K/mo

... technical support to laboratory staff. Schedule will be Tuesday through Saturday (3:00 PM - 11:30 ... High School Diploma or equivalent. (Some CAP/CLIA lab locations may require an Associate Degree in ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Lancaster, CA

Technical Support Associate information

See Lancaster, CA salary details

$11

$26

$60

How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Lancaster, CA is $26.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $27.93 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Lancaster, CA?

For Technical Support Associate jobs in Lancaster, CA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Lancaster, CA look for?

The top searched job categories for Technical Support Associate jobs in Lancaster, CA are:

What cities near Lancaster, CA are hiring for Technical Support Associate jobs?

Cities near Lancaster, CA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Electronics Technician II

Arcata Associates, Inc.

Edwards, CA • On-site

$37.99/hr

Full-time

Posted 7 days ago

Job description

Electronics Technician II - Aeronautical Tracking Facility (WBS 150)
JOB SUMMARY
Electronics Technician I is accountable to the Aeronautical Tracking Facility (ATF) Work Group Lead (WGL) for the overall support of in-scope work in WBS 150. This includes providing technical support to ensure timely completion of work while meeting or exceeding quality standards. This position receives technical guidance from the ATF WGL and senior coworkers such as the Field Service Engineer. Work is reviewed for compliance with accepted practices.
DUTIES
  • Perform real-time operations, including mission preflight configuration and checkout.
  • Under the direction of a Field Service Engineer or the WGL, perform preventative and corrective maintenance on all hardware used for Range tracking and mobile systems located in the Dryden Aeronautical Tracking Range (DATR) facility at the NASA Armstrong Flight Research Center. Perform troubleshooting on systems by using calibrated test equipment; analyze sources of failures; remove and replace failed components. Fabricate, assemble, and integrate components, systems, and test devices according to configuration control requests.
  • Maintain equipment history logs to track maintenance activities.
  • Perform other related duties as required by management to include supporting other work centers during surges. This may include cross training into other function areas to meet overall contract performance objectives. Assist with general housekeeping of the work area. May be required to support safety, environmental or tower climbing activities.

REQUIRED SKILLS
    • Excellent customer service skills
    • Computer system literacy. Ability to effectively use desktop Microsoft applications such as; Word, Excel, Power Point, Visio and Outlook. .
    • Technical familiarity with the equipment operated and maintained at the DATR or similar equipment is desired.
    • Ability to read, write and understand English
    • Ability to successfully complete the NASA soldering course
    • Ability to obtain and maintain a Government Secret Security Clearance
    • Must possess a valid driver's license

EXPERIENCE
ElectronicsTechnician II: Requires at least 3 years of related work experience
EDUCATION
Associate's degree in Electronics Technology or a similar field. In lieu of the associate's degree, High School graduate or High School equivalency and completion of formal training in an accredited commercial or military electronics school.
WORK ENVIRONMENT, PHYSICAL AND MENTAL DEMANDS
Range environment with work at remote locations, prolonged sitting while using the computer and the telephone, constant use of sight abilities, constant use of speech/hearing abilities for communication, constant mental alertness. Ability to work extended and flexible hours including weekends. Ability to pass a heavy equipment physical exam required to operate motorized equipment such as forklifts, bucket lifts and platform personnel lifts. Ability to lift a minimum of 25 lbs. Ability to climb stairs and ladders. Work location is in a desert environment, and employees are in contact with various desert wildlife. Occasional travel is required.
Arcata Associates is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Human Resources department at 702-642-9500 ext. 2.

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