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Technical Support Associate Jobs in Irvine, CA (NOW HIRING)

Acuity, Inc.

Technical Sales Manager

Ontario, CA · On-site

... support associates to ensure timely delivery of high-quality samples. • Diligently monitor and oversee the specification registration process, ensuring seamless management of registrations.

Acuity Brands

Technical Sales Manager

Ontario, CA · On-site

... support associates to ensure timely delivery of high-quality samples. Diligently monitor and ... Technical Sales Managers will need to be proficient and utilize Agile to assist in customer ...

TravisMathew

Technical Designer Assistant

Huntington Beach, CA · On-site

$39K - $46K/yr

This is an entry-level opportunity designed to build the technical skills and industry knowledge needed to progress into an Associate Technical Designer role. ROLES AND RESPONSIBILITIES * Support the ...

Fluxergy

IT Support Specialist

Irvine, CA · On-site

$23 - $25/hr

Provide technical support to end users across hardware, software, and business systems ... Associate degree in Informational Technology or related field, or equivalent work experience.

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Irvine, CA

Technical Support Associate information

See Irvine, CA salary details

$11

$26

$61

How much do technical support associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for technical support associate in Irvine, CA is $26.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $28.37 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Irvine, CA?

For Technical Support Associate jobs in Irvine, CA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Irvine, CA look for?

The top searched job categories for Technical Support Associate jobs in Irvine, CA are:

What cities near Irvine, CA are hiring for Technical Support Associate jobs?

Cities near Irvine, CA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Associate IT Specialist (Contract to Hire)

Harbinger Motors Inc.

Garden Grove, CA

$28 - $32/hr

Contractor

Posted 23 days ago

Job description

We are looking for an Associate IT Specialist to join our IT operations team at Harbinger Motors. We are a rapidly growing company with a dynamic team, seeking a versatile individual who can adapt to various roles and thrive in a fast-paced environment. The ideal candidate will be highly motivated with a strong eagerness to learn and grow.

Responsibilities

  • Provide first-level technical support for desktops, laptops, printers, peripherals, and software
  • Respond to service requests and incidents in a professional manner while meeting the designated SLA
  • Prepare and deploy freshly provisioned computers
  • Maintain an inventory of IT assets, including laptops, desktops, and accessories
  • Install, configure, and upgrade desktop hardware and software components, including operating systems, drivers, and applications
  • Stay up-to-date on the latest IT trends and technologies

Qualifications

  • High school diploma or equivalent; Bachelor's degree in IT or related field
  • 1-2 years of experience in a technical support role, preferably in a desktop support or helpdesk role
  • Familiarity with desktop hardware components, peripherals, and troubleshooting techniques
  • Excellent customer service and communication skills, with the ability to explain technical concepts to 

Non-Technical Users 

  • Strong problem-solving and troubleshooting skills, with attention to detail and accuracy
  • Strong knowledge of Microsoft Windows operating systems (Windows 10/11) and common desktop applications such as Zoom, Slack, Microsoft Office.
  • Able to lift and move equipment weighing up to 50 lbs. unassisted.


Bonus Points

  • Eager to learn and proactively take on new challenges
  • Experience supporting employees in an office environment
  • Experience with ITIL or other IT service management methodologies
  • Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus

Pay Rate

  • $28-32/hr

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