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Technical Support Associate Jobs in New Hampshire

Altron Inc

Support Associate 2

Portsmouth, NH · On-site

$19.84 - $20.24/hr

We are seeking a Support Associate to join our Passport Center team. In this role, you will be ... The ideal candidate for this role should possess a combination of technical, physical, and ...

Laars Heating Systems

Technical Service Advisor

Rochester, NH · On-site

$113K - $114K/yr

Responsibilities : * Provide documentation and technical support for our products including ... High School Diploma required, Associates Degree in a Technical major, preferred Experience/Skills ...

Spartronics LLC

Desktop Support Specialist I

Plaistow, NH · On-site

$58K - $62K/yr

Education- Associate's degree in Information Technology, Computer Science, Information Systems, or related technical discipline. * Minimum of 2 years of desktop support, technical support, or related ...

Hypertherm

Technical Service Engineer

Lebanon, NH · On-site

Technical Service Engineer Launch Your Engineering Career with Real-World Impact! Are you someone ... support, is not available for this position at this time. #LI-MJ1 Hypertherm Associates is proud to ...

T.J. McCartney, Inc.

IT Support Specialist

Nashua, NH · On-site

Provide technical support via phone, email or Teams • Answering user queries, providing technical ... Basic networking knowledge • Bachelor's or Associates Degree in Information Technology, Computer ...

TJ McCartney

IT Support Specialist

Nashua, NH · On-site

Provide technical support via phone, email or Teams * Answering user queries, providing technical ... Bachelor's or Associates Degree in Information Technology, Computer Science or related field

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Hooksett, NH · On-site

$20 - $23/hr

Deliver first- and second-level technical support to end users for hardware, software, and ... Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field;

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in New Hampshire

Technical Support Associate information

See New Hampshire salary details

$10

$24

$55

How much do technical support associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for technical support associate in New Hampshire is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $25.72 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in New Hampshire?

For Technical Support Associate jobs in New Hampshire, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in New Hampshire look for?

The top searched job categories for Technical Support Associate jobs in New Hampshire are:

What cities in New Hampshire are hiring for Technical Support Associate jobs?

Cities in New Hampshire with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Technology Support Associate

Milford, NH • On-site

Milford School District NH
See more jobs at Milford School District NHexternal

$22 - $26/hr

Full-time

Posted 11 days ago

Job description

Position Type:
Technology/Technology Specialist
Date Posted:
8/17/2026
Location:
Milford High School
Note: This position will support multiple locations so reliable transportation is a must.
SUMMARY DESCRIPTION:
Under the direction of the Director of Technology, the Technology Support Associate will be responsible for supporting District teaching staff by answering technical questions and researching and resolving computer hardware and software issues. By helping students with Chromebooks, login and printing related issues, they will also work with the IT team to resolve larger network, WiFi and user account problems, ensuring technical success among District stakeholders.
KNOWLEDGE, SKILLS AND ABILITIES:
  • Associate's Degree in Computer Science preferred and a minimum of two (2) years experience on a help desk in a LAN/WAN environment.
  • Strong working knowledge and troubleshooting skills in a variety of networks and operating systems including Windows, Macintosh OS, ChromeBooks/Chrome OS.
  • Experience in the maintenance and repair of Computers and related hardware.
  • Ability to interact with all staff to facilitate problem solving and communication.
  • Must be able to multi-task and demonstrate good prioritization skills related to a school environment.

EDUCATION TRAINING AND EXPERIENCE:
  • Associate's Degree in Computer Science preferred.
  • Minimum of two (2) years experience in computer support.
  • Experience working in a LAN/WAN environment.
  • Aware of best security practices involving computer software, hardware, privacy and phishing/malware.

CERTIFICATE AND LICENSE REQUIREMENTS:
  • None required.

SCHEDULE: 8 hours per day, Monday - Friday
WORK MONTHS: 12-Months (Year-Round)
SALARY: $22.00 per hour - $26.00 per hour
FLSA STATUS: Non-Exempt

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