ZipRecruiter

Log In

1

Technical Support Associate Jobs in Idaho (NOW HIRING)

CBH Homes

Technical Support Analyst

Meridian, ID · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Technical Support Analyst, you'll be the go-to problem solver who keeps systems secure ... Associate's/Bachelor's degree in an IT-related field, or relevant coursework/bootcamps. * Relevant ...

Lightcast

Customer Technical Support - 1019

Moscow, ID · On-site

Associate's or Bachelor's degree preferred * Experience or training in customer service, technical support, or a related field is a plus * Strong communication skills with a customer-focused, problem ...

Sixt

Operational Support Associate

Boise, ID · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operational Support Associate at SIXT, you'll be at the center of our rental operations ... Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease ...

SIXT

Operational Support Associate

Boise, ID · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operational Support Associate at SIXT, you'll be at the center of our rental operations ... Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease ...

SIXT USA

Operational Support Associate

Boise, ID

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operational Support Associate at SIXT, you'll be at the center of our rental operations ... Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease ...

Foodera Technologies

I.T. Support Technician

Caldwell, ID · On-site

$19.25 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether you're building world-class equipment, supporting customers, advancing new technologies, or ... Completed education in Information Technology or a related technical field; associate degree in IT ...

Fennemore Craig

Help Desk Support

Boise, ID · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bachelor's or Associate's degree in Information Systems or a related field, or equivalent experience. * 3+ years of experience in IT support or a similar technical role. * 3+ years of customer ...

Trinityhealth

Technical Service Rep Outpatient Lab

Boise, ID · On-site

  • Medical

  • Life

  • Retirement

  • PTO

We are seeking a Client Technical Service Rep to support our Treasure Valley Lab Centers. This is a ... Associate degree in medical technology preferred. * Experience: At least three years of related ...

Trinity Health

Technical Service Rep Outpatient Lab

Boise, ID · On-site

  • Medical

  • Life

  • Retirement

  • PTO

We are seeking a Client Technical Service Rep to support our Treasure Valley Lab Centers. This is a ... Associate degree in medical technology preferred. * Experience: At least three years of related ...

Trinity Health

Technical Service Rep Outpatient Lab

Boise, ID · On-site

  • Medical

  • Life

  • Retirement

  • PTO

We are seeking a Client Technical Service Rep to support our Treasure Valley Lab Centers. This is a ... Associate degree in medical technology preferred. * Experience: At least three years of related ...

next page

Showing results 1-20

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Idaho

Technical Support Associate information

See Idaho salary details

$10

$23

$53

How much do technical support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for technical support associate in Idaho is $23.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $24.86 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Idaho?

The most popular types of Technical Support jobs in Idaho are:

What are popular job titles related to Technical Support Associate jobs in Idaho?

For Technical Support Associate jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Idaho look for?

The top searched job categories for Technical Support Associate jobs in Idaho are:

What cities in Idaho are hiring for Technical Support Associate jobs?

Cities in Idaho with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Technical Support Analyst

CBH Homes

Meridian, ID • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

CBH Homes rating

9.6

Company rating: 9.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Fast. Friendly. Fun. Here to Serve.

Overview

We're not your typical IT team - we're fast, friendly, and fun, with a "here to serve" mentality. Our mission is simple: keep technology running smoothly so our teams can do their best work every day. As a Technical Support Analyst, you'll be the go-to problem solver who keeps systems secure, networks reliable, and users smiling. You'll jump between projects, troubleshoot tech challenges, and continuously improve how we support and deliver IT services - all while creating a positive, people-first experience.

Responsibilities

  • Be the first point of contact: Provide friendly, empathetic tier-1 support for end-users, troubleshooting everyday hardware, software, and connectivity issues. 
  • Work alongside senior team members to assist in maintaining networks, servers, and cloud platforms (Windows, macOS, Google Workspace). 
  • Assist with basic user provisioning, password resets, and access requests within Active Directory and identity systems. 
  • Help manage the hardware lifecycle-imaging laptops, setting up workstations, and assisting with software installations. 
  • Help create and update clear internal documentation and "how-to" guides for standard IT processes. 
  • Partner cross-functionally across teams to ensure a seamless, dependable, and friendly IT service experience.

WE'RE ON THE MOVE!

Big things are happening-our brand-new headquarters is under construction in Caldwell, Idaho! This role will make the move to our new home in 2027. Come grow with us as we build what's next.  


This is a fully onsite position with no remote or hybrid work option.

Requirements

Qualifications

  • 0-2 years of experience in a tech support, helpdesk, or customer-facing technical environment .
  • A basic understanding of operating systems (Windows and/or macOS) and core networking concepts.
  • Familiarity with basic office or CRM tools (Google Workspace, Microsoft 365, Salesforce)
  • Excellent troubleshooting and problem-solving abilities across IT domains.
  • Organized, adaptable, and ready to thrive in a fast-paced, ever-changing environment.
  • Outstanding communication skills with a customer-service mindset and a sense of humor.

Preferred Skills (Nice to Have)

  • Associate's/Bachelor's degree in an IT-related field, or relevant coursework/bootcamps.
  • Relevant certifications: CompTIA Network+/Security+, AWS Cloud Practitioner or Azure Fundamentals, Google IT Support Professional, etc.
  • Experience with scripting or automation (PowerShell, Bash, Python).
  • Experience with Mobile Device Management tools (Intune, JAMF, etc.).

Benefits

  • 100% Employer - paid quality Health Care Plan that includes Medical, Dental, Vision
  • Competitive Wages
  • Quarterly bonus program
  • Retirement Plans + employer match
  • Paid Time Off
  • Annual Growth Reviews

What CBH Homes employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply