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Technical Services Manager Jobs in Appleton, WI (NOW HIRING)

Roland Machinery Co

Technical Solutions Expert

De Pere, WI · On-site

$60K - $135K/yr

This candidate will manage the businesses grade control division. This will include coordinating ... Customer service oriented * Knowledge of and experience with precision GPS products * Experience ...

TreeHouse Foods

Senior Manager, Engineering

Green Bay, WI · On-site +1

$132K - $198K/yr

Senior Manager, Engineering About Us: TreeHouse Foods is a leading manufacturer of private label ... Planning, Technical Services, Reliability and Maintenance, Environmental, Sustainability, R&D, ...

TreeHouse Foods

Senior Manager, Engineering

De Pere, WI · On-site +1

$132K - $198K/yr

Senior Manager, Engineering About Us: TreeHouse Foods is a leading manufacturer of private label ... Planning, Technical Services, Reliability and Maintenance, Environmental, Sustainability, R&D, ...

Ledcor Group

Permitting Specialist

Green Bay, WI · Remote

... manage all aspects of the permitting process. Apply today to join the Ledcor Technical Services team! We support our employees with training to develop skills, knowledge, and abilities. We offer an ...

Impact Networking

IT Field Engineer

Appleton, WI

All work at the FSE level will be assigned, reviewed, and approved by the designated Field Services Manager. This role necessitates technical expertise to aid in the implementation of core MIT ...

Impact Networking

IT Field Engineer

Appleton, WI · On-site

All work at the FSE level will be assigned, reviewed, and approved by the designated Field Services Manager. This role necessitates technical expertise to aid in the implementation of core MIT ...

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All JobsTechnical Services JobsTechnical Services Manager JobsTechnical Services Manager Jobs in Appleton, WI

Technical Services Manager information

See Appleton, WI salary details

$61K

$114.6K

How much do technical services manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical services manager in Appleton, WI is $110,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,200.00 and $113,700.00 per year, depending on experience, location, and employer.

What is a Technical Services Manager?

A Technical Services Manager is a professional responsible for overseeing the delivery and support of technical services within an organization. They manage teams that provide maintenance, troubleshooting, and support for IT systems, equipment, or software. Their role often involves coordinating projects, ensuring service quality, and liaising between technical staff and clients or other departments. Technical Services Managers also play a key role in process improvement and may be involved in budgeting and resource allocation.

How does a Technical Services Manager typically collaborate with other departments to ensure seamless project delivery?

Technical Services Managers frequently work cross-functionally, coordinating with departments such as engineering, sales, and customer support to align technical solutions with client needs. They often act as a bridge between technical teams and non-technical stakeholders, translating requirements and ensuring everyone is on the same page. Effective collaboration may involve regular meetings, status updates, and joint problem-solving sessions to address challenges and keep projects on track. This collaborative approach is essential for meeting deadlines, maintaining quality standards, and delivering successful outcomes for clients.

What are the key skills and qualifications needed to thrive as a Technical Services Manager, and why are they important?

To excel as a Technical Services Manager, you need a solid background in engineering or IT, experience in project management, and a relevant degree or technical certification. Familiarity with IT service management tools (like ITIL), ticketing systems, and project management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and ensure client satisfaction. These competencies are crucial for delivering reliable technical support, optimizing team performance, and maintaining high service standards.

What is the difference between Technical Services Manager vs Technical Support Specialist?

AspectTechnical Services ManagerTechnical Support Specialist
Required credentialsBachelor's degree in engineering, IT, or related field; certifications like PMP or ITILAssociate's or bachelor's degree; certifications like CompTIA or Microsoft Certified
Work environmentOversees teams, manages projects, interacts with clientsProvides technical assistance, troubleshooting, and customer support
Employer usageUsed in industries like IT, manufacturing, engineeringCommon in tech companies, telecom, and electronics
Search intentComparing managerial roles with technical support rolesUnderstanding support roles and certifications

The Technical Services Manager typically oversees technical teams, manages projects, and interacts with clients, requiring advanced certifications and leadership skills. In contrast, a Technical Support Specialist focuses on troubleshooting and assisting customers directly, often with specific technical certifications. Both roles are essential in technical industries but differ in scope, responsibilities, and career progression.

Is a technical services manager a stressful job?

A technical services manager often faces stress due to managing technical teams, meeting project deadlines, and resolving complex issues. The role requires strong problem-solving skills, multitasking, and sometimes working under pressure to ensure service quality and client satisfaction.

What skills do you need to be a technical services manager?

A technical services manager needs strong technical knowledge related to the industry they serve, excellent leadership and communication skills, and the ability to manage projects and teams effectively. Familiarity with relevant tools, certifications, and problem-solving abilities are also important for success in this role.

What cities near Appleton, WI are hiring for Technical Services Manager jobs?

Cities near Appleton, WI with the most Technical Services Manager job openings:

Technical Services Manager jobs near you
Infographic showing various Technical Services Manager job openings in Appleton, WI as of June 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $110,461 per year, or $53.1 per hour.

Technical Support Specialist

AdientOne Consulting

Oshkosh, WI • On-site

$25 - $26/hr

Contractor

Re-posted 6 days ago

Job description

Job Title: Technical Support Specialist

Location: Oshkosh WI

Duration: 9 Months

Pay Rate: $26 hourly On W2

Summary

Responsible for supporting enterprise organization information technology requests, incident management, and outages. Appropriately route problems to the correct point of contact for immediate resolution or further escalation. Ensure customer satisfaction and operational excellence across enterprise end users.

Your Impact

  • Providing day-to-day operational support and troubleshooting for the end user support ecosystem using appropriate standards for installation, configuration, response time, and ensure customer support excellence.
  • Working on small projects and operational tasks.
  • Intimate knowledge of the ITIL process, ticket resolution, and stakeholder response.
  • Enhance technical knowledge and capabilities through training, understanding technical/organizational direction, and cross-training.
  • Support and troubleshoot software applications on desktop and laptop computers, including basic to advanced operations and general computer use.
  • Foundational troubleshooting network and connection issues for AV equipment, OT gear, and telephony (Cisco/Avaya).
  • Document user requests and actions in ServiceNow ticketing system.
  • Foundational troubleshooting client device break-fix, IMAC, imaging, and incident response support (PC, laptop, iPad, USB encryption, etc.).
  • Directly engage stakeholders on incident response and event management escalations through timely response and excellent customer support.
  • Contribute to helpdesk SOPs and training manuals for level I and II support.
  • Utilize office product suites, including M365 cloud applications (Word, Excel, PowerPoint, Outlook, OneDrive, Teams, etc.).
  • Other duties as assigned.
  • Regular attendance is required.

Minimum Qualifications

  • Two (2) or more years of experience in the field or in a related area.
  • Hardware, operating systems, ITSM, ITIL.
  • Written and verbal communication skills, customer service, issue resolution, and problem solving.
  • HS Diploma in combination with relevant certifications, or associate's degree in information technology or related Field.

Standout Qualifications

  • Bachelor's degree in information technology or related field.