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Technical Services Engineer Jobs in Utah (NOW HIRING)

Stantec

Mine Technical Services Manager

Salt Lake City, UT · On-site

$112K - $112K/yr

Lead, develop, and direct a team of professionals (mining engineers, geologists, economists, and ... Mining Study and Technical Services leadership experience * Experience leading and developing high ...

JT4, LLC

Network Engineer

Magna, UT · On-site

Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as ... Engineer and implement network security baselines, including access control and firewall ...

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All JobsTechnical Services Engineer JobsTechnical Services Engineer Jobs in Utah

Technical Services Engineer information

See Utah salary details

$32.8K

$111.2K

$130.6K

How much do technical services engineer jobs pay per year?

As of Aug 29, 2026, the average yearly pay for technical services engineer in Utah is $111,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,100.00 and $130,200.00 per year, depending on experience, location, and employer.

What is a technical services engineer?

Technical Services Engineers are professionals who provide technical support, troubleshooting, and maintenance for products, systems, or software within a company or for external clients. They often act as a bridge between engineering teams and customers, resolving technical issues, offering guidance on product usage, and sometimes assisting with installations or system upgrades. Their role requires strong problem-solving skills, technical knowledge, and effective communication to ensure customer satisfaction and system reliability.

What are the key skills and qualifications needed to thrive as a technical services engineer?

To thrive as a Technical Services Engineer, you need a solid background in troubleshooting, systems analysis, and a degree in engineering or a related technical field. Familiarity with diagnostic tools, ticketing systems, and certifications like CompTIA, Cisco, or Microsoft are often required. Strong problem-solving abilities, effective communication, and a customer-centric mindset are essential soft skills. These competencies ensure swift resolution of technical issues, high customer satisfaction, and reliable support for complex systems.

What are some typical challenges a technical services engineer might face when supporting clients, and how are they addressed?

Technical Services Engineers often encounter complex troubleshooting scenarios, such as diagnosing hardware or software issues across diverse environments. Balancing multiple client requests with varying urgency can be challenging, requiring strong organizational skills and prioritization. Effective communication is essential, as you must translate technical solutions into understandable terms for clients and collaborate with internal teams like product development or QA to resolve escalated issues. Staying current with new technologies and updates is also crucial to proactively support clients and minimize downtime.

What is the difference between Technical Services Engineer vs Field Service Engineer?

AspectTechnical Services EngineerField Service Engineer
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco, Microsoft, or vendor-specific certificationsBachelor's in Engineering or related field, similar technical certifications often required
Work EnvironmentOffice-based with on-site client support, remote troubleshooting, and technical consultingPrimarily on-site at client locations, traveling frequently for equipment installation and maintenance
Employer & Industry UsageUsed in IT, telecommunications, and technology companies for technical support rolesCommon in manufacturing, telecommunications, and equipment service industries

Both roles require technical expertise and certifications, but Technical Services Engineers typically work in office settings providing remote or on-site support, while Field Service Engineers focus on on-site equipment installation and maintenance at client locations. The roles often overlap in industry and credentials but differ mainly in work environment and daily responsibilities.

What are popular job titles related to Technical Services Engineer jobs in Utah?

For Technical Services Engineer jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Technical Services Engineer jobs in Utah look for?

The top searched job categories for Technical Services Engineer jobs in Utah are:

Technical Services Engineer jobs near you
Infographic showing various Technical Services Engineer job openings in Utah as of August 2026, with employment types broken down into 79% Full Time, 4% Temporary, and 17% Contract. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $111,187 per year, or $53.5 per hour.

Supervisor, Technical Services

ICU Medical

Salt Lake City, UT • On-site

$112K - $112K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

ICU Medical rating

7.8

Company rating: 7.8 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

156th of 544 rated manufacturers

Job description


Position Summary
The Technical Team Supervisor is responsible for the safety, quality, training and output of their teams by planning, leading, organizing and coordinating the activities of ICU Medical Service Operations to ensure the timely delivery of quality products to various internal and external customer. Directly supports management through leadership of their teams.
This position is 100% onsite at our Salt Lake City manufacturing facility.
Essential Duties & Responsibilities
  • Leads and directs service technicians in setting direction and goals aligned to achieve business objectives in accordance with policy and procedures.
  • Manage and monitor compliance for the service cells / lines ensuring regulatory compliance with global regulations based on Quality System Requirements and ICU's Quality Management System (QMS).
  • Coach employees on performance issues. Prepare and deliver performance reviews for team members. Select, train, coordinate and direct staff for optimum operation of the technical service area as required.
  • Support internal and external audits to ensure that there are no non-conformances to the quality standards.
  • May oversee and participate in the preparation of records and data associated with the investigation and repair of field return devices. Records, evaluates and analyzes data and report findings related to repair operations and Service Metrics. Makes recommendations regarding results of analysis. May recommend new approaches to field return investigations and repair.
  • This position is required to assure compliance of Company operations to all applicable laws, regulations and standards, good business practices and company documented procedures (including knowledge of all standards, government occupational health and environmental regulations and statutes related to the site).
  • Engage others, promote, and participate in Environmental, Health, and Safety initiatives, focusing on continuous improvement.
  • Engage in operational effectiveness projects using Lean 6S methodology and tools.
  • Other duties as assigned by leadership.

Knowledge, Skills & Qualifications
  • As a people manager, this role may typically be required to perform the following tasks: administrative duties, organizing employee schedules, monitoring and evaluating employee performance and leading team members.
  • Comprehensive electromechanical product knowledge.
  • Able to perform highly technical, complex tasks.
  • Demonstrated ability to provide training and technical guidance to technicians.
  • Demonstrated ability to act as a liaison between the business unit and research and design and manufacturing engineering.
  • Ability to identify impact of Change Orders (COs) changes on the business unit.
  • Demonstrated ability to develop new approaches and techniques for troubleshooting and repairing field return devices and communicate those approaches with peers and other global Service Centers (Best Practice Sharing)
  • Ability to enter and retrieve service history from the service database, run reports and analyze as needed to provide feedback to R&D Engineering and/or Sales and Service management as requested.
  • Working knowledge of the Installed Base (IB) module within Oracle as well as the Service Workbench module.

Minimum Qualifications
Education and Experience:
  • Associate degree preferred
  • Preferred two-year vocational/technical diploma or equivalent Military training in Electronics or other technical disciplines.
  • Minimum 2 years of relevant service or manufacturing operations experience, including 1+ years in a supervisory or leadership role.
  • 1 year of past leadership or supervisory experience required
  • Knowledge of ICU Medical devices and electronics principles preferred
  • Above average experience using Microsoft Office programs such as Word, Excel, PowerPoint, Outlook and others.
  • Preferred supervisory experience in a Repair Center environment for electro-mechanical devices.
  • Preferred prior experience in a Medical Device Manufacturing or Servicing business.

Physical Requirements and Work Environment
  • Job duties are office based in a service repair hub environment.
  • Must be able to lift 25lbs.
  • Typically requires travel less than 25% of the time

About Us
ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges.
With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.
We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you:
  • Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.
  • The industry's broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.
  • IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.
  • Significant US IV solutions manufacturing and supply capabilities.

ICU Medical EEO Statement:
ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status.
If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates.
ICU Medical EEO Policy Statement
Know Your Rights: Workplace Discrimination is Illegal Poster
ICU Medical CCPA Notice to Job Applicants

What ICU Medical employees say

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About ICU Medical

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

San Clemente, CA, US

Year founded

1984

Social media

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