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Technical Services Assistant Jobs in Silver Spring, MD

Role Overview - Technical Services * Provide technical support to field engineers, technicians, and ... Manage work assignments and tasks through a ticketing system. * Assist with computer moves, system ...

Manage work assignments and tasks through a ticketing system. * Assist with computer moves, system ... cycle services and solutions in the technical, engineering, intelligence, and enterprise ...

Role Overview - Technical Services * Provide technical support to field engineers, technicians, and ... Manage work assignments and tasks through a ticketing system. * Assist with computer moves, system ...

Mentor, train, and assist team members with troubleshooting and technical knowledge growth. * Monitor ticket queues and ensure team adherence to service-level agreements and established priorities.

Mentor, train, and assist team members with troubleshooting and technical knowledge growth. * Monitor ticket queues and ensure team adherence to service-level agreements and established priorities.

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Technical Services Assistant information

See Silver Spring, MD salary details

$14.5K

$47.5K

$68.2K

How much do technical services assistant jobs pay per year?

As of Jul 30, 2026, the average yearly pay for technical services assistant in Silver Spring, MD is $47,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $55,300.00 per year, depending on experience, location, and employer.

What does a technical assistant do?

A technical services assistant provides support for technical systems, equipment, or software within an organization. They troubleshoot issues, perform maintenance, and assist users, often using tools like diagnostic software and maintaining documentation to ensure smooth operations.

What is the difference between Technical Services Assistant vs Laboratory Technician?

AspectTechnical Services AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffice, technical support settings, client interactionsLaboratory, research, or clinical settings
Employer & Industry UsageUsed across various industries including manufacturing, IT, and healthcarePrimarily in healthcare, research, and scientific labs
Common Search & Comparison IntentYesYes

The Technical Services Assistant and Laboratory Technician roles share similarities in required certifications and work environments, but differ mainly in their focus areas. The Technical Services Assistant often provides technical support and customer service, while the Laboratory Technician conducts scientific tests and experiments. Both roles are essential in their respective industries, with overlapping skills but distinct responsibilities.

What is the highest salary for a tech assistant?

The highest salary for a Technical Services Assistant varies depending on experience, location, and industry, but senior or specialized roles can earn upwards of $60,000 to $80,000 annually. Advanced certifications and technical skills in areas like network support or systems administration can contribute to higher compensation.

What hot tech job pays $775,000?

In the tech industry, roles such as senior software engineers, data scientists, and cloud architects can reach compensation levels around $775,000 annually, especially with bonuses and stock options. These high-paying positions typically require advanced skills, extensive experience, and often involve leadership or specialized expertise in areas like AI, cybersecurity, or cloud computing.

What are the key skills and qualifications needed to thrive as a Technical Services Assistant, and why are they important?

To thrive as a Technical Services Assistant, you need a background in library science, organizational skills, and attention to detail, often supported by an associate’s degree or relevant coursework. Familiarity with integrated library systems (ILS), cataloging software, and database management is typically required. Strong communication, problem-solving abilities, and adaptability help you collaborate effectively and handle diverse tasks. These skills are essential for ensuring accurate resource management, efficient library operations, and excellent support for staff and patrons.

What is a technical services assistant?

A technical services assistant provides support for technical operations, often assisting with equipment, troubleshooting, and maintenance tasks. They may work in environments such as libraries, IT departments, or technical support centers, using tools like diagnostic software and following technical procedures.

What are some of the most common challenges faced by Technical Services Assistants, and how can they be effectively managed?

Technical Services Assistants often encounter challenges such as managing multiple requests with tight deadlines and adapting to rapidly changing technologies. Balancing administrative tasks with hands-on technical support requires strong organizational and communication skills. Proactively prioritizing workloads, staying updated on new software or equipment, and collaborating closely with team members can help manage these challenges efficiently. Building a good rapport with both technical staff and end-users also facilitates smoother resolutions and workflow.

What are Technical Services Assistants?

Technical Services Assistants are support professionals who help manage and maintain the technical operations within organizations, commonly in libraries, IT departments, or maintenance teams. Their responsibilities often include assisting with cataloging, organizing materials, handling equipment, troubleshooting technical issues, and supporting staff with various administrative or technical tasks. They play a key role in ensuring that technical services run smoothly and efficiently, often working behind the scenes to support the core functions of their department.
What cities near Silver Spring, MD are hiring for Technical Services Assistant jobs? Cities near Silver Spring, MD with the most Technical Services Assistant job openings:
Infographic showing various Technical Services Assistant job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,545 per year, or $22.9 per hour.

Technical Services Associate

SAIC

Chantilly, VA

$40K - $80K/yr

Full-time

Posted 10 days ago


SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

76th of 230 rated it services


Job description

Job ID: 2614727

Location: Chantilly, VA, US

Date Posted: 2026-07-29

Category: Information Technology

Subcategory: Technical Svcs

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: TS.SCI

Clearance Level Must Be Able to Obtain: TS/SCI with Poly

Potential for Remote Work: ORA_ON_SITE


Description

We are seeking a motivated and adaptable professional to join our team as a Technical Services Associate | Audio Visual (AV) Tech. This role is multi-faceted, involving both technical support for IT systems and providing audio-visual and video-teleconferencing (VTC) support in a fast-paced, dynamic environment. This is an exciting opportunity for motivated individuals who enjoy tackling technical challenges and providing exceptional customer service, join our team and contribute to solving complex IT and AV challenges in support of our mission! This position is onsite and located in our Chantilly VA office. 

Role Overview – Technical Services 

  • Provide technical support to field engineers, technicians, and product support teams in diagnosing, troubleshooting, and repairing computer systems, software, networked, and wireless systems.   
  • Manage work assignments and tasks through a ticketing system.   
  • Assist with computer moves, system imaging, deployment, and ensure proper documentation of equipment reception and removal.   
  • Maintain and update accurate asset records.   

Role Overview – Audio Visual Technician 

  • Support video-teleconferencing (VTC) and audiovisual events, including scheduling, setup, testing, and troubleshooting.   
  • Work independently in a fast-paced environment, managing AV/VTC events with minimal supervision when necessary.   
  • Develop and implement procedures, policies, and technical solutions to address customers’ AV and VTC requirements.   
  • Participate in handling AV and VTC installations as well as hardware upgrades.   

Qualifications

Required Certifications: 

  • Candidates must have a Bachelors Degree and 0-2 years of experience 
  • Must obtain DoD 8570 IAT Level II certification within 6 months of hire.   
  • Active TS/SCI clearance with the ability to obtain a CI Polygraph.   
  • Candidates must be U.S. Citizens 

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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