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Technical Services Assistant Jobs in Madison, WI

ETC

Technical Projects Co-Op

Middleton, WI

$38K - $45K/yr

... Technical Service training events Ensures training workshops have adequate preparation Ensures training attendees are educated on ETC products Performs hardware and software upgrades Performs ...

Walbec Group

Asphalt Plant Manager

Madison, WI · On-site

Coordinate material testing and monitor results with guidance from technical services. * Assist with production scheduling, plant maintenance planning, and staffing coordination. * Help manage ...

Walbec Group

Asphalt Plant Manager

Madison, WI · On-site

Coordinate material testing and monitor results with guidance from technical services. * Assist with production scheduling, plant maintenance planning, and staffing coordination. * Help manage ...

Batteries Plus

Retail Sales Associate

Madison, WI · On-site

$15 - $17.50/hr

Assist with technical services, including battery testing, installation, and rebuilds.Load, unload, and stock products while maintaining organized displays.Support store upkeep, including cleaning ...

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All JobsTechnical Services JobsTechnical Services Assistant JobsTechnical Services Assistant Jobs in Madison, WI

Technical Services Assistant information

See Madison, WI salary details

$14.1K

$46.3K

$66.5K

How much do technical services assistant jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical services assistant in Madison, WI is $46,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $53,900.00 per year, depending on experience, location, and employer.

What is a technical services assistant?

Technical Services Assistants are support professionals who help manage and maintain the technical operations within organizations, commonly in libraries, IT departments, or maintenance teams. Their responsibilities often include assisting with cataloging, organizing materials, handling equipment, troubleshooting technical issues, and supporting staff with various administrative or technical tasks. They play a key role in ensuring that technical services run smoothly and efficiently, often working behind the scenes to support the core functions of their department.

What are the key skills and qualifications needed to thrive as a technical services assistant?

To thrive as a Technical Services Assistant, you need a background in library science, organizational skills, and attention to detail, often supported by an associate’s degree or relevant coursework. Familiarity with integrated library systems (ILS), cataloging software, and database management is typically required. Strong communication, problem-solving abilities, and adaptability help you collaborate effectively and handle diverse tasks. These skills are essential for ensuring accurate resource management, efficient library operations, and excellent support for staff and patrons.

What are some of the most common challenges faced by technical services assistants, and how can they be effectively managed?

Technical Services Assistants often encounter challenges such as managing multiple requests with tight deadlines and adapting to rapidly changing technologies. Balancing administrative tasks with hands-on technical support requires strong organizational and communication skills. Proactively prioritizing workloads, staying updated on new software or equipment, and collaborating closely with team members can help manage these challenges efficiently. Building a good rapport with both technical staff and end-users also facilitates smoother resolutions and workflow.

What is the difference between Technical Services Assistant vs Laboratory Technician?

AspectTechnical Services AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffice, technical support settings, client interactionsLaboratory, research, or clinical settings
Employer & Industry UsageUsed across various industries including manufacturing, IT, and healthcarePrimarily in healthcare, research, and scientific labs
Common Search & Comparison IntentYesYes

The Technical Services Assistant and Laboratory Technician roles share similarities in required certifications and work environments, but differ mainly in their focus areas. The Technical Services Assistant often provides technical support and customer service, while the Laboratory Technician conducts scientific tests and experiments. Both roles are essential in their respective industries, with overlapping skills but distinct responsibilities.

What cities near Madison, WI are hiring for Technical Services Assistant jobs?

Cities near Madison, WI with the most Technical Services Assistant job openings:

Technical Services Assistant jobs near you
Infographic showing various Technical Services Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $46,342 per year, or $22.3 per hour.

Library Services Assistant

Madison Area Technical College

Madison, WI • On-site

$20.96 - $22.43/hr

Other

Posted 28 days ago

Madison Area Technical College rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

151st of 631 rated colleges and universities

Job description

Current Madison College employees must apply to the internal career site by logging into Workday
Job Posting Date:
August 24, 2026
Application Deadline:
Salary Information:
$20.96 - $22.43
(For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.)
Department:
Student Help Desk - Libraries
Job Description:
Madison College is seeking a Library Services Assistant to support library services at Goodman South Campus locations. This position plays an important role in daily library operations by providing front-line, student-centered support to online and walk-in students, assisting with circulation, academic research, technology troubleshooting, wayfinding and access to digital and physical resources.
The Library Services Assistant serve as an important point of contact for students and provide para-professional support to librarians, Student Achievement Centers and special projects as needed. Success in this role requires strong communication skills, flexibility, proficiency with academic technologies and the ability to help students locate, navigate, evaluate and cite information resources.
In this role, the Library Services Assistant may work non-traditional hours, including evenings and weekends, and primarily provide coverage during evenings and other lower-traffic service periods to ensure students continue to have access to library and technology support when needed.
Position Details:
Schedule: This is a part-time position offering a 4-day work schedule, 20 hours per week, 42 weeks per year.
During the academic year, the required schedule includes:
  • Saturdays from 9:00 a.m. to 3:00 p.m.
  • Three evenings per week (Monday-Thursday), with shifts ending at 6:00 p.m.
During the summer, staff adjust their hours accordingly:
  • Monday-Thursday: 8:00 a.m.-4:30 p.m.
  • Friday: 9:00 a.m.-3:00 p.m.
Schedule can be flexible during operational hours; Staff work together to determine a schedule that provides the needed coverage while accommodating staff availability whenever possible. Extended hours until 6:30 or 7:00pm during the week before the fall and spring semesters.
Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the communities we serve, address challenges, and develop innovative solutions. Come be part of our great team!
This position will be open until filled with the first review date of August 23,2026 at 11:59 pm. After this date, the recruitment may close without further notice.
Required Documents (3):
  • Resume
  • Cover Letter
  • Response to Supplemental Question
Madison College serves students from many different cultures, and Spanish is a first language for many of our students. While Spanish-language proficiency is not required for this position, we are asking this question to better understand applicants' language abilities as one factor in our evaluation process.
Supplemental Question:
In one sentence, please select the option that best describes your Spanish-language proficiency:
  • I do not speak or understand Spanish.
  • I have basic Spanish proficiency (limited conversational ability).
  • I have intermediate Spanish proficiency (can communicate effectively in many workplace situations).
  • I am fluent in Spanish (can speak, read, and write proficiently).
  • Spanish is my native or primary language.
*Failure to include these documents by the first consideration date will result in the disqualification of your application.
Accountabilities:
  • Provides research and academic technology support to help students develop information and digital literacy skills.
  • Troubleshoots academic technology issues including access to and usage of learning management systems, student accounts, software, equipment, and videoconferencing tools to ensure students can effectively access systems and engage with coursework.
  • Assists with physical and digital resource access and circulation of library materials. Facilitates checkouts, returns, interlibrary loans, deliveries and equipment loans.
  • Ensures an accessible and supportive learning environment by upholding policies, resolving space usage concerns and maintaining availability of resources and equipment.
  • Supports outreach and engagement efforts by assisting with marketing, event planning and promotional materials to increase awareness of services and programs.
  • Collaborates on projects and quality improvement initiatives by contributing to planning, implementation and evaluation of efforts that enhance student support services.
  • Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.
Knowledge, Skills & Abilities:
  • Knowledge of academic library services, circulation procedures and reference best practices.
  • Knowledge of academic technologies (e.g. learning management systems, course software, library management systems and resources, productivity software, equipment, videoconferencing products)
  • Skill in gauging and developing information and digital literacy skills with users of varying abilities, backgrounds, and experience levels.
  • Knowledge of academic research methods and information literacy principles.
  • Skill in using library databases, digital resources and integrated library systems.
  • Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment.
  • Ability to provide effective customer service and resolve concerns, including helping students effectively connect with other college services and resources and referring appropriately.
  • Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
  • Skill in effectively and respectfully communicating with others.
Minimum Requirements:
Education:
  • Associates degree or equivalent relevant work experience. *Experience used as an equivalent of an educational requirement is in addition to any experience required by the position.
Work Experience:
  • 0-2 years of relevant professional work experience.

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.
To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.
Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221

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