ZipRecruiter

Log In

1

Technical Service Manager Jobs in Minnesota (NOW HIRING)

Horizon Chemical LLC

Service Manager

Saint Paul, MN · On-site

$75K - $90K/yr

With a balance of leadership, technical expertise, and customer-focused service, you'll make a real impact every day. What You'll Be Doing: Service Manager Operations & Scheduling * Plan, coordinate ...

Horizon Commercial Pools

Service Manager

Arden Hills, MN · On-site

$75K - $90K/yr

With a balance of leadership, technical expertise, and customer-focused service, you'll make a real impact every day. What You'll Be Doing: Service Manager Operations & Scheduling * Plan, coordinate ...

nussgrp

Service Manager

Sauk Rapids, MN · On-site

The Service Manager is responsible for leading and managing the service department to ensure ... Direct and schedule daily work assignments for all department employees, providing technical ...

New

nussgrp

Service Manager

Sauk Rapids, MN

The Service Manager is responsible for leading and managing the service department to ensure ... Direct and schedule daily work assignments for all department employees, providing technical ...

New

ALL, Inc.

Service Manager

Saint Paul, MN · On-site

Provide technical expertise and guidance on installation-related issues * Promote a culture of ... home services teams preferred * Strong problem-solving skills and ability to manage multiple ...

BMD

Service Manager

Saint Paul, MN · On-site

Provide technical expertise and guidance on installation-related issues * Promote a culture of ... home services teams preferred * Strong problem-solving skills and ability to manage multiple ...

Unisys Corporation

Technical Service Desk Agent

Hopkins, MN · On-site

$17.25 - $22.25/hr

Manage time and workload to meet predetermined service levels * Maintain data accuracy in Service Centre through contact validation * Understand the various media sources that interface with the ...

Miner, LTD

Service Manager

Lino Lakes, MN · On-site

$85K - $95K/yr

Job Summary The Service Manager will be responsible for providing leadership to the support staff ... Maintain professional and technical knowledge by attending educational workshops, reviewing ...

Miner, LTD

Service Manager

Circle Pines, MN · On-site

$85K - $95K/yr

Maintain professional and technical knowledge by attending educational workshops, reviewing ... Experience managing service personnel. * Strong management skills. * Excellent interpersonal skills ...

Miner LTD

Service Manager

Lino Lakes, MN · On-site

$85K - $95K/yr

Job Summary The Service Manager will be responsible for providing leadership to the support staff ... Maintain professional and technical knowledge by attending educational workshops, reviewing ...

ALL, Inc.

Service Manager

Saint Paul, MN · On-site

Provide technical expertise and guidance on installation-related issues * Promote a culture of ... home services teams preferred * Strong problem-solving skills and ability to manage multiple ...

BMD

Service Manager

Saint Paul, MN · On-site

Provide technical expertise and guidance on installation-related issues * Promote a culture of ... home services teams preferred * Strong problem-solving skills and ability to manage multiple ...

previous pagenext page

Showing results 21-40

All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Minnesota

Technical Service Manager information

See Minnesota salary details

$61.2K

$115.1K

How much do technical service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for technical service manager in Minnesota is $110,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,600.00 and $114,100.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often use tools like ticketing systems to track progress. Strong technical knowledge, leadership skills, and certifications such as ITIL are typically required for this role.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

The average salary for a Technical Service Manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Many roles also include benefits such as bonuses, health insurance, and opportunities for professional development.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.
What cities in Minnesota are hiring for Technical Service Manager jobs? Cities in Minnesota with the most Technical Service Manager job openings:
Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $110,878 per year, or $53.3 per hour.

Service Manager

Horizon Chemical LLC

Saint Paul, MN • On-site

$75K - $90K/yr

Full-time

Re-posted 6 days ago

Job description

Description:

Are you a problem-solver with a passion for leadership? Do you thrive in a fast-paced environment and love helping people? Horizon Commercial Pools is looking for a dynamic Service Manager to lead our amazing team in Minnesota. If you’re someone who excels at building strong relationships, managing operations, and leading a team to success, we want to meet you!


As our Service Manager, you'll have the opportunity to drive the growth and success of our Service Department while ensuring the highest standards of pool maintenance, customer satisfaction, and team development. With a balance of leadership, technical expertise, and customer-focused service, you’ll make a real impact every day.


What You’ll Be Doing:

Service Manager Operations & Scheduling

  • Plan, coordinate, and oversee daily service routes for our skilled technicians.
  • Keep things running smoothly with timely responses to service requests, repairs, and emergencies.
  • Monitor workloads to ensure efficiency and keep customers smiling!

Team Leadership & Development

  • Recruit, train, and mentor our technicians and service coordinators.
  • Lead regular performance reviews and provide coaching to help the team grow.
  • Foster a workplace culture that prioritizes safety, professionalism, and accountability.

Customer Care

  • Be the go-to person for resolving escalated service issues and ensuring top-notch customer service.
  • Provide quotes, explain repair options, and build strong relationships with clients.
  • Cultivate repeat business and customer loyalty with your exceptional care and communication.

Technical & Compliance

  • Oversee the maintenance, repair, and installation of pool equipment (pumps, heaters, filtration systems, and more).
  • Stay ahead of industry regulations and ensure compliance with health and safety standards.
  • Keep service records, warranties, and inventory logs up to date.

Service Manager - Financial & Strategic Growth

  • Manage the department’s budget, expenses, and profitability with a focus on efficiency.
  • Support our sales efforts by identifying opportunities for service contracts and equipment upgrades.
  • Look for ways to improve processes and help our service department grow.

Why Horizon Commercial Pools?

At Horizon, we believe in creating a workplace that’s not only productive but also fun! You’ll have the chance to lead an incredible team, work with cutting-edge technology, and make a difference in the lives of our customers. Plus, we offer competitive pay, benefits, and room for growth within the company.


Ready to dive in? We’d love to hear from you! Apply now and help us keep Minnesota’s pools sparkling!

Requirements:


  • Leadership Skills: You know how to inspire, motivate, and guide a team to success.
  • Experience: 3–5 years in pool service, HVAC, plumbing, or a related field – with some management experience.
  • Technical Expertise: You’re comfortable troubleshooting plumbing, electrical, mechanical, and building systems.
  • Problem Solver: You think on your feet and enjoy solving complex technical issues.
  • Tech Savvy: You’ve got experience with scheduling and CRM software (bonus points for NetSuite and ServicePRO).
  • Certifications: Certified Pool Operator (CPO) certification is a plus (we can help you get it if you don’t have it!).
  • Clean Driving Record: A valid driver’s license is a must.