ZipRecruiter

Log In

1

Technical Service Associate Jobs in Colonia, NJ (NOW HIRING)

TOFFLON USA LLC

Be Seen First

Field Service Engineer

Springfield, NJ · Remote

$80K - $100K/yr

As needed, Tofflon will provide employees with free technical training on equipment for projects ... Qualifications * Bachelor's degree or Associate degree in Mechanical Engineering, Electrical ...

TOFFLON USA LLC

Be Seen First

Field Service Engineer

Springfield, NJ · Remote

$80K - $100K/yr

As needed, Tofflon will provide employees with free technical training on equipment for projects ... Qualifications * Bachelor's degree or Associate degree in Mechanical Engineering, Electrical ...

TekWissen LLC

Technical Designer

Manhattan, NY · On-site

Typically reports to Technical Services Manager. * Typically directs Assistant or Associate Technical Designers. * Bachelor's degree in Fashion, or equivalent experience. Seniors: * 7+ years ...

previous pagenext page

Showing results 21-40

All JobsTechnical Service Associate JobsTechnical Service Associate Jobs in Colonia, NJ

Technical Service Associate information

See Colonia, NJ salary details

$11

$25

$58

How much do technical service associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for technical service associate in Colonia, NJ is $25.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $26.88 per hour, depending on experience, location, and employer.

What is the difference between Technical Service Associate vs Customer Support Specialist?

AspectTechnical Service AssociateCustomer Support Specialist
Required CredentialsTechnical certifications, associate degrees often preferredCustomer service training, high school diploma or equivalent
Work EnvironmentTechnical labs, client sites, call centersCall centers, online chat, email support
Employer & Industry UsageTech, manufacturing, healthcareRetail, telecom, software companies
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, issue resolution, communication skills

The Technical Service Associate typically handles technical troubleshooting, product installation, and maintenance, often requiring technical certifications. In contrast, a Customer Support Specialist focuses on addressing customer inquiries, resolving issues through communication channels, and providing general support. Both roles are customer-facing but differ mainly in technical complexity and required credentials.

What is a technical service associate job?

A technical service associate provides technical support and assistance to customers or clients, often troubleshooting hardware or software issues. The role typically requires strong communication skills, technical knowledge, and familiarity with tools or systems relevant to the industry, such as diagnostic software or customer relationship management (CRM) platforms.

What is a technical service associate?

A technical service associate is a professional who provides technical support and assistance to customers or internal teams, often troubleshooting hardware or software issues. They typically have knowledge of specific products, tools, or systems and may work in environments such as call centers, service desks, or on-site support, often requiring technical certifications or training.

What cities near Colonia, NJ are hiring for Technical Service Associate jobs?

Cities near Colonia, NJ with the most Technical Service Associate job openings:

Technical Service Associate jobs near you

Customer Service Associate - Used Trades

Adorama

New York, NY • On-site

$21 - $23/hr

Full-time

Re-posted 27 days ago

Job description

Our StoryWith over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer-we're a creative partner for professionals, hobbyists, and tech enthusiasts alike.
From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource.
At Adorama, we don't just support creativity-we live it. Join a team that's shaping the future of how the world captures, creates and connects.
Our Leadership Principles
  • Growth Mindset: We set high standards, embrace failure, and are open to change.
  • Be Customer-Centered: We focus on the end-to-end customer experience.
  • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.
  • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.
  • Be Humble & Respectful: We assume positive intent, listen actively, and support one another.

What You'll Do
The Customer Service Associate serves as the front-line owner of the customer experience, ensuring inquiries, issues, and order needs are fully resolved from first contact through completion. This role acts as the operational bridge between customers and technical teams.
This is a three on-site days weekly that requires both execution and judgment: handling day-to-day transactions while actively driving solutions, follow-ups, and communication to maintain a high level of service.
Responsibilities:
Own Customer Requests & Resolutions
  • Manage customer interactions across multiple platforms such as Phone, Email, Voicemail, Dynamics and messaging platforms
  • Investigate and resolve Trade and Order issues, Product concerns, and service inquiries end-to-end
  • Proactively follow up with customers and internal teams until cases are fully completed
  • Serve as the communication liaison between customers, technical staff, and sales specialists
  • Escalate complex situations appropriately while maintaining ownership of the outcome

Process Transactions & Order Support
  • Accurately process Trades Returns, Exchanges, and used-item requests
  • Handle payments including Credit Card, Check, Direct Deposit and PayPal transactions
  • Support inquiries related to Trades, Website, Amazon, and eBay orders
  • Maintain accuracy and documentation across customer accounts and order records

Coordinate Cross-Team Communication
  • Screen and route calls to appropriate sales or technical specialists
  • Support off-site customer service team inquiries and information requests
  • Monitor and respond to Dynamics messages, Voicemail, Email, and eBay messages consistently
  • Partner with internal teams to resolve pending customer and operational issues

Drive Service Efficiency
  • Identify recurring customer concerns and help prevent repeat issues
  • Maintain an optimistic, solutions-focused approach to problem solving
  • Assist with operational support needs within the department when required
  • Responsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities.

What Will Help You Thrive
  • Customer service experience with direct problem resolution
  • Strong written and verbal communication skills (Spanish a plus)
  • Comfort learning and discussing photography equipment or technical products
  • Ability to manage multiple open cases while maintaining accuracy
  • Self-directed, accountable, and comfortable working independently or within a team
  • Positive, people-oriented, and service-driven mindset

This role requires three on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected.
Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together.
Pay range for this role:
$21-$23 USD

Apply