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Technical Representative Jobs in Laval, QC (NOW HIRING)

Bilingual Technical Trainer

Montreal, QC · On-site

CA$70K - CA$99K/yr

Represent Kia Canada at industry events and conferences to showcase our commitment to technical excellence and training. Skills/Knowledge/Experience/Education Requirement * Fluently bilingual in both ...

Bilingual Technical Trainer

Montreal, QC · On-site

CA$70K - CA$99K/yr

Represent Kia Canada at industry events and conferences to showcase our commitment to technical excellence and training. Skills/Knowledge/Experience/Education Requirement * Fluently bilingual in both ...

Bilingual Technical Trainer

Montreal, QC · On-site

CA$70K - CA$99K/yr

Represent Kia Canada at industry events and conferences to showcase our commitment to technical excellence and training. Skills/Knowledge/Experience/Education Requirement * Fluently bilingual in both ...

Bilingual Technical Trainer

Montreal, QC · On-site

CA$70K - CA$99K/yr

Represent Kia Canada at industry events and conferences to showcase our commitment to technical excellence and training. Skills/Knowledge/Experience/Education Requirement * Fluently bilingual in both ...

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Technical Representative information

See Laval, QC salary details

$12

$26

$41

How much do technical representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for technical representative in Laval, QC is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.65 and $31.64 per hour, depending on experience, location, and employer.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What cities near Laval, QC are hiring for Technical Representative jobs?

Cities near Laval, QC with the most Technical Representative job openings:

Infographic showing various Technical Representative job openings in Laval, QC as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $55,079 per year, or $26.5 per hour.

Specialist - Technical Representative, Quebec

Montreal, QC • On-site

Full-time

Posted 24 days ago


Job description

In Short

As the Specialist - Technical Representative, you will design and execute integrated marketing support, high-impact technical education, and experiential activations across top-tier regional accounts. Serving as a proactive cross-functional interface for your territory, you will bridge the gap between central marketing initiatives and localized execution. You will lead multi-stakeholder projects, cultivate regional ambassador networks, and analyze performance data to identify commercial growth opportunities that maximize brand affinity. Reporting to the Technical Representative Lead on the Canadian Marketing team, you will collaborate closely with Sales, Campaigns, and Marketing to accelerate regional product momentum.

This position is travel-intensive (up to 60%) and as a perk, a company vehicle will be included for use as a perk. Our ideal team member will live within about an hour's drive from Montreal, Canada.

Your Mission
  • Advanced Technical Education: Deliver high-impact technical education programs across premium retail accounts, tailoring complex performance engineering narratives to match specific tier segments and elevate retail staff expertise.
  • Integrated Marketing Support: Manage and execute integrated marketing initiatives for top-tier accounts by driving collaboration with Brand Experience, Campaigns, Creative, and Marketing teams.
  • Ambassador Management: Cultivate, contract, and manage strategic relationships with regional and emerging brand ambassadors, leveraging their cultural influence to amplify localized community campaigns.
  • Commercial Growth Analysis: Partner with prospective and dedicated accounts to analyze store performance data, identify market growth opportunities, and strengthen long-term commercial alliances.
  • High-Complexity Events: Orchestrate end-to-end regional event experiences, managing high-complexity logistics, vendor coordination, and cross-functional brand activations.
  • Strategic Localization: Adapt and execute regional product launch strategies based on central marketing directives, maintaining a delicate balance between global brand standards and local market flexibility.
  • Flagship Visual Merchandising: Direct the local deployment of visual merchandising strategies across flagship partner accounts, solving spatial constraints to ensure premium brand presentation.
  • Macro Insights & Briefing: Synthesize macro territory insights, competitor movements, and structural partner feedback into strategic briefs for sales leadership and regional marketing units.
Your Story
  • Professional Experience: You bring 4+ years of functional experience within technical product education, wholesale sales management, event operations, or integrated brand marketing.
  • Matrix Cross-Functionality: Proven track record navigating matrixed corporate environments and managing complex projects with separate internal and external stakeholder groups.
  • Industry Acumen: Deep structural understanding of the performance running, outdoor, and specialty sporting goods landscapes, including consumer behavioral shifts and emerging retail trends.
  • High-Altitude Communication: Expertise presenting high-altitude strategic frameworks and deep technical concepts to corporate buyers, retail owners, and industry professionals with declarative confidence.
  • Digital & Analytics Proficiency: Advanced proficiency in digital project management software, data analytics platforms, and modern social media ecosystems to scale ambassador impact.
  • Agility & Autonomy: Proven ability to proactively navigate ambiguity, pilot experimental event formats, and manage high-impact stretch assignments autonomously.
  • Willingness to navigate a travel-intensive schedule of up to 40% across the designated territory while living within commutable proximity to Montreal, Canada.
  • You possess a valid driver's license and are willing to undergo a Motor Vehicle Record (MVR) check as part of the pre-employment process
  • Fluent in both Canadian French and English (C1+) in speaking, reading, and written communication
Your Team

The Canada Marketing team serves as the engine that drives On's brand growth and community connection across the Canadian region. We leverage data and regional insights to ensure our premium storytelling delivers measurable commercial impact. We thrive at the critical intersection of global brand strategy and local execution, translating the core vision into high-impact, locally resonant campaigns, activations, and storytelling. Our mission is to create premium, high-impact moments that connect people to our brand, building genuine, lasting connections.