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Technical Representative Jobs in Baltimore, MD (NOW HIRING)

eSimplicity

Technical Director

Columbia, MD · On-site

$190K - $215K/yr

Externally, you will represent eSimplicity in customer engagements, industry forums, and teaming conversations with partners such as Palantir, and position the firm as a trusted technical authority ...

eSimplicity

Technical Director

Columbia, MD · On-site

$190K - $215K/yr

Externally, you will represent eSimplicity in customer engagements, industry forums, and teaming conversations with partners such as Palantir, and position the firm as a trusted technical authority ...

eSimplicity

Technical Director

Columbia, MD

$190K - $215K/yr

Externally, you will represent eSimplicity in customer engagements, industry forums, and teaming conversations with partners such as Palantir, and position the firm as a trusted technical authority ...

Analygence

DCISE Technical Lead

Linthicum Heights, MD · On-site

This position provides technical oversight and guidance across five DCISE task areas and serves as the contractor representative to DCISE executive leadership. The Technical Lead will direct a team ...

Analygence

DCISE Technical Lead

Linthicum, MD · On-site

The Technical Lead will direct a team of cyber threat analysts and intelligence professionals who ... Serve as the contractor representative to DCISE executive leadership * Supervise a team of cyber ...

Liquid Robotics

Technical Lead

Jessup, MD

$137K - $189K/yr

Strong interpersonal, presentation, and written communication skills; experience representing technical status to senior leadership and/or customers. * Familiarity with Wave Glider systems and ...

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All JobsTechnical Representative JobsTechnical Representative Jobs in Baltimore, MD

Technical Representative information

See Baltimore, MD salary details

$14

$26

$44

How much do technical representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical representative in Baltimore, MD is $26.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.06 per hour, depending on experience, location, and employer.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.
What cities near Baltimore, MD are hiring for Technical Representative jobs? Cities near Baltimore, MD with the most Technical Representative job openings:
Technical Representative jobs near you
Infographic showing various Technical Representative job openings in Baltimore, MD as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,398 per year, or $26.2 per hour.

Technical Representative- MD

DDP Group Inc

Baltimore, MD • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

SUMMARY

DDP Roofing, a leading roofing company located in Glen Mills, PA, is seeking a highly motivated and skilled Roof Tech Representative to join our team. In this role, you will spend 70% of your time in the field, meeting with building owners, consultants, and property managers to inspect roofs. The remaining 30% of your time will be spent at our corporate office, where you will perform detailed take-offs of roofs, including photos, core sampling, and measurements. To excel in this position, you should possess strong computer skills, excellent people skills, and a knack for mathematics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Conduct on-site inspections of roofs for various buildings and structures, as scheduled or assigned.
  • Meet with building owners, consultants, and property managers to understand their roofing needs, address concerns, and offer appropriate solutions.
  • Perform detailed take-offs of roofs, including accurate measurements, core sampling, and capturing photographs as required.
  • Utilize computer software and tools to generate accurate reports, compile data, and create visual representations of the roofs.
  • Analyze roofing data, identify potential issues or areas for improvement, and recommend appropriate courses of action.
  • Collaborate with internal teams, including project managers, engineers, and sales representatives, to develop comprehensive roofing solutions.
  • Provide technical expertise and guidance to clients regarding roof repair, maintenance, and installation options.
  • Stay up-to-date with industry trends, advancements, and regulations related to roofing systems.
  • Ensure compliance with safety protocols and guidelines while performing field inspections and assessments.
  • Maintain accurate records, including inspection reports, project files, and customer information.
  • Attend industry conferences, seminars, and training sessions to enhance professional knowledge and skills.

QUALIFICATIONS

  • High school diploma or equivalent; relevant certifications or vocational training in roofing or construction are desirable.
  • Proven experience in roof inspection, take-offs, and analysis is preferred.
  • Proficiency in using computer software and tools for data analysis, report generation, and visual representation of findings.
  • Strong mathematical skills for accurate measurements, calculations, and estimations.
  • Excellent interpersonal and communication skills to effectively interact with clients, colleagues, and stakeholders.
  • Ability to work independently, manage time efficiently, and prioritize tasks in a dynamic work environment.
  • Detail-oriented with a strong focus on accuracy and quality of work.
  • Valid driver's license and willingness to travel to various job sites.
  • Physical fitness and ability to work at heights, climb ladders, and navigate uneven terrain.



  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location: In person