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Technical Representative Jobs in Georgia (NOW HIRING)

KEYENCE

Technical Sales Representative '27

Atlanta, GA

$53K - $80K/yr

Join KEYENCE as a Technical Sales Representative Training Classes Begin January or July 2027 Multiple U.S. Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the ...

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All JobsTechnical Representative JobsTechnical Representative Jobs in Georgia

Technical Representative information

See Georgia salary details

$12

$22

$37

How much do technical representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical representative in Georgia is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $26.39 per hour, depending on experience, location, and employer.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.
What cities in Georgia are hiring for Technical Representative jobs? Cities in Georgia with the most Technical Representative job openings:
Technical Representative jobs near you
Infographic showing various Technical Representative job openings in Georgia as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,227 per year, or $22.2 per hour.

Equipment Technical Support Representative

YANMAR America

Adairsville, GA

$44K - $56K/yr

Full-time

PTO

Re-posted 19 days ago

Job description

Technical Support Representative – Off-Road Equipment

Adairsville, GA | Full-Time | $44,000 - $56,000 Annual Salary

Not an IT Help Desk Position

Are you passionate about diesel engines, off-road equipment, and helping others solve technical problems?

YANMAR America is seeking a Technical Support Representative to provide technical assistance and troubleshooting support for our Industrial Engine, Construction, Agriculture, and UTV product lines. This position serves as a key technical resource for dealers, OEMs, customers, and internal teams throughout North America.

This is not an IT, software, networking, or computer support position. We are looking for candidates with experience supporting, troubleshooting, repairing, maintaining, or servicing diesel engines, construction equipment, agricultural equipment, industrial equipment, heavy-duty trucks, or similar machinery.

If you enjoy solving technical problems, helping customers, and sharing your knowledge with others, we want to hear from you.

What You'll Do

  • Serve as the primary technical support contact for dealers, OEMs, customers, and internal personnel.

  • Troubleshoot equipment issues and provide repair recommendations using technical manuals, diagnostic tools, service publications, and company resources.

  • Assist dealers with machine diagnostics, maintenance recommendations, and standard repair procedures.

  • Use Salesforce CRM and case management tools to document and track technical support cases through resolution.

  • Support warranty-related inquiries and assist dealers with warranty procedures and pre-authorization requirements.

  • Utilize remote diagnostic and monitoring tools to investigate and resolve equipment issues in the field.

  • Coordinate dealer visits and technical support activities as needed.

  • Support Business Development Managers and Aftermarket Sales teams with technical product knowledge and customer support.

  • Build and maintain technical expertise on YANMAR engines, construction equipment, agricultural equipment, UTVs, electronic controls, hydraulic systems, and diagnostic tools.

  • Participate in dealer visits, customer visits, trade shows, and product training activities.

  • Continuously improve customer service and technical support processes.

What We're Looking For

  • Minimum of 2 years of hands-on experience in a technical, diagnostic, service, dealership, rental equipment, fleet maintenance, or equipment support role.

  • Experience working with diesel engines, construction equipment, agricultural equipment, industrial equipment, heavy-duty trucks, marine equipment, or similar machinery.

  • Ability to troubleshoot mechanical, electrical, hydraulic, and electronic equipment issues.

  • Familiarity with diagnostic equipment such as volt/ohm meters, CAN bus interfaces, OBD diagnostic tools, or similar equipment.

  • Strong verbal and written communication skills with the ability to explain technical concepts to customers and dealers.

  • Strong customer service and problem-solving skills.

  • Ability to manage multiple priorities and work independently.

  • Associates degree, technical certification, or equivalent combination of education and experience.

  • Experience using CRM systems, technical publications, service manuals, and diagnostic software is preferred.

  • Bilingual (English/Spanish) is a plus.

Why Join YANMAR?

  • Join a globally recognized leader in diesel engines and off-road equipment.

  • Work alongside experienced technical professionals in a collaborative environment.

  • Gain exposure to Industrial Engine, Construction, Agriculture, and UTV product lines.

  • Ongoing technical training and professional development opportunities.

  • Competitive benefits package and paid time off.

  • Opportunity to make a direct impact on dealer success and customer satisfaction.

  • Approximately 10% travel for dealer support, customer visits, training, and industry events.

If you're looking for an opportunity to apply your equipment knowledge, develop your technical expertise, and help customers keep their equipment running at peak performance, apply today and become part of the YANMAR team.

Apply