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Technical Rep Jobs in Rhode Island (NOW HIRING)

Amgen, Inc.

Sr. Specialist Manufacturing

West Greenwich, RI · On-site

$89K - $123K/yr

Represent the organization as the technical authority during internal audits, regulatory inspections, and health authority interactions, providing expert defense of investigation strategy, rationale ...

Amgen

Sr. Specialist Manufacturing

West Greenwich, RI

$89K - $123K/yr

Represent the organization as the technical authority during internal audits, regulatory inspections, and health authority interactions, providing expert defense of investigation strategy, rationale ...

Vatn Systems

Technical Recruiter

Bristol, RI · On-site

Represent the company at technical conferences, defense industry events, career fairs, and veteran hiring initiatives * Track and report on recruiting KPIs and provide regular pipeline updates * Keep ...

Vatn Systems

Technical Recruiter

Bristol, RI · On-site

Represent the company at technical conferences, defense industry events, career fairs, and veteran hiring initiatives * Track and report on recruiting KPIs and provide regular pipeline updates * Keep ...

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All JobsTechnical Rep JobsTechnical Rep Jobs in Rhode Island

Technical Rep information

What is the difference between Technical Rep vs Customer Service Representative?

AspectTechnical RepCustomer Service Representative
Required CredentialsTechnical certifications, technical knowledgeBasic customer service skills, sometimes high school diploma
Work EnvironmentTechnical settings, client sites, call centersCall centers, retail, office settings
Employer & Industry UsageManufacturing, tech, industrial sectorsRetail, telecom, service industries

Technical Reps focus on technical support, troubleshooting, and product knowledge, often requiring specialized certifications. Customer Service Reps handle general inquiries, complaints, and support, with less technical expertise. While both roles involve assisting customers, Technical Reps provide technical solutions, whereas Customer Service Reps focus on customer satisfaction and issue resolution.

What does a technical representative do?

A technical representative provides technical support and assistance to customers or clients, often troubleshooting products or services, explaining features, and resolving issues. They may work in fields like electronics, machinery, or software, and often require good communication skills and technical knowledge. Their role involves interacting with clients, documenting problems, and ensuring customer satisfaction.
Technical Rep jobs near you
Infographic showing various Technical Rep job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Senior Technical Representative (Program Manager)

Newport, RI • On-site

PEOPLE TECHNOLOGY AND PROCESSES LLC
Automotive Repair and Maintenance • 51 - 200 employees
Learn more about PEOPLE TECHNOLOGY AND PROCESSES LLCexternal

Full-time

Re-posted 28 days ago

Job description

Position title: Senior Technical Representative (Program Manager)

Location: Newport, Rhode Island

Clearance required: Secret

Scope: Manages overall contractor effort for Property Accountability Services (PAS) at NUWCDIVNPT warehouse facilities. Serves as primary point of contact with the Contracting Officer's Representative (COR). Provides supervision and guidance to Logisticians, Supply Technicians, Material Coordinators, Warehouse Specialists, Shipping/Receiving Clerks, and Material Handling Laborers supporting SUBSAFE/LEVEL I/DSS-SOC material operations.

Responsibilities include (but are not limited to):

  • Contract Management
    • Manage daily execution of all PWS task areas (4.1–4.8).
    • Serve as primary POC with COR; maintain open communication with Government leads.
    • Authority to independently commit company resources.
    • Ensure contract compliance and performance standards are met.
  • Personnel Management
    • Assign and adjust personnel to meet workload requirements.
    • Conduct performance evaluations and provide feedback.
    • Ensure all personnel complete required training (Mandatory and Limited Audience) including NAVSEA SUBSAFE awareness training.
    • Coordinate Controlled Material Handler (CMH) and Craftsmen qualification processes with Government.
  • Quality & Documentation
    • Review and approve contractor-generated documentation for accuracy and completeness.
    • Ensure proper completion of KSDs, WMFs, chain of custody forms, and discrepancy reports.
    • Monitor Monthly Status Reports (MSR) preparation and submission.
  • Operations Oversight
    • Resolve day-to-day operational problems.
    • Conduct periodic inspections of contractor operations.
    • Ensure warehouse safety and compliance with OSHA requirements.
    • Identify process improvements and implement corrective actions.
    • Support quarterly summary reports with lessons learned and recommendations.
  • Transition Support
    • Develop and execute Phase-In and Phase-Out Transition Plans.
    • Ensure orderly transition of all services, documentation, and Government property.

Qualifications:

  • Five (5) or more years in a related field.
  • A four-year (4) degree in a business, logistics, or related field.
    • Offerors may substitute Eight (8) or more years of experience in a related field for this “desired” education.

Desired Qualifications/Experience:

  • Navy ERP/SAP warehouse management experience.
  • DoD contract management experience.
  • SUBSAFE/LEVEL I/DSS-SOC program familiarity.
  • MILSTRIP, NAVSEA Warehouse Process Guide knowledge.
  • Experience with Government property accountability.

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