We are seeking a highly skilled and experienced Technical Architect to design and oversee the ... It does not represent a maximum limit - in some cases, actual compensation may exceed the range ...
New
We are seeking a highly skilled and experienced Technical Architect to design and oversee the ... It does not represent a maximum limit - in some cases, actual compensation may exceed the range ...
New
We are seeking a highly skilled and experienced Technical Architect to design and oversee the ... It does not represent a maximum limit - in some cases, actual compensation may exceed the range ...
New
Prepares all documents and customer reports to be acknowledged by the customer representative ... Technical Expertise: Strong understanding of Canadian VSD systems, Switchgear, Transformers ...
Prepares all documents and customer reports to be acknowledged by the customer representative ... Technical Expertise: Strong understanding of Canadian VSD systems, Switchgear, Transformers ...
Montreal, QC · On-site
CA$184K - CA$225K/yr
Technical Architect, Microsoft Dynamics 365 Finance & Supply Chain Management (Canada) Microsoft ... The range represents a good faith estimate of the range that Huron reasonably expects to pay for ...
Montreal, QC · On-site
CA$184K - CA$225K/yr
Technical Architect, Microsoft Dynamics 365 Finance & Supply Chain Management (Canada) Microsoft ... The range represents a good faith estimate of the range that Huron reasonably expects to pay for ...
We're hiring a Technical Product Manager (Engine Health Monitoring) to own the day-to-day technical ... Represent the OEM and operator perspective internally; to engineering, analytics, and commercial ...
We're hiring a Technical Product Manager (Engine Health Monitoring) to own the day-to-day technical ... Represent the OEM and operator perspective internally; to engineering, analytics, and commercial ...
Represent Cohere's technical capabilities in sensitive government and defence contexts. Complex Program Management: * Create and manage project schedules that account for government timelines ...
New
Represent Cohere's technical capabilities in sensitive government and defence contexts. Complex Program Management: * Create and manage project schedules that account for government timelines ...
New
Represent Cohere's technical capabilities in sensitive contexts. Complex Program Management * Create and manage project schedules that account for government timelines and security reviews.
Represent Cohere's technical capabilities in sensitive contexts. Complex Program Management * Create and manage project schedules that account for government timelines and security reviews.
The CNS Technical Services Manager is accountable for system integrity and operation, project ... Build and maintain strong relationships with internal stakeholders, union representatives, and ...
New
The CNS Technical Services Manager is accountable for system integrity and operation, project ... Build and maintain strong relationships with internal stakeholders, union representatives, and ...
New
... represent AWS within a customer's environment, and drive discussions with senior leadership ... You will provide advocacy and strategic technical guidance to help plan and build solutions using ...
... represent AWS within a customer's environment, and drive discussions with senior leadership ... You will provide advocacy and strategic technical guidance to help plan and build solutions using ...
Job Purpose The Field Service Representative plans and coordinates activities concerned with ... Provides on-site technical assistance to help troubleshoot and repair equipment * Maintains records ...
Job Purpose The Field Service Representative plans and coordinates activities concerned with ... Provides on-site technical assistance to help troubleshoot and repair equipment * Maintains records ...
Job Purpose The Field Service Representative plans and coordinates activities concerned with ... Provides on-site technical assistance to help troubleshoot and repair equipment * Maintains records ...
Job Purpose The Field Service Representative plans and coordinates activities concerned with ... Provides on-site technical assistance to help troubleshoot and repair equipment * Maintains records ...
Quebec, QC · On-site
Bachelor's in Business or a Technical degree or equivalent experience. * Minimum 5 years of ... Represent our brand with confidence, educating customers on our products, services, and innovations.
Quebec, QC · On-site
Bachelor's in Business or a Technical degree or equivalent experience. * Minimum 5 years of ... Represent our brand with confidence, educating customers on our products, services, and innovations.
Quebec, QC · On-site
Bachelor's in Business or a Technical degree or equivalent experience. * Minimum 5 years of ... Represent our brand with confidence, educating customers on our products, services, and innovations.
Quebec, QC · On-site
Bachelor's in Business or a Technical degree or equivalent experience. * Minimum 5 years of ... Represent our brand with confidence, educating customers on our products, services, and innovations.
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
Our employee promise represents Intact's commitment to you in exchange for living our Values ... About the role We are looking for a Java Software Developer - Technical Specialist / Technical Lead ...
CA$66K - CA$86K/yr
Provide technical documentation to contractors, engineers and other personnel. * Guide callers to the appropriate field personnel if first-hand attention is required. * Document call information into ...
CA$66K - CA$86K/yr
Provide technical documentation to contractors, engineers and other personnel. * Guide callers to the appropriate field personnel if first-hand attention is required. * Document call information into ...
Montreal, QC · On-site
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with technical and business leadership regarding ...
Montreal, QC · On-site
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with technical and business leadership regarding ...
| Aspect | Technical Rep | Customer Service Representative |
|---|---|---|
| Required Credentials | Technical certifications, technical knowledge | Basic customer service skills, sometimes high school diploma |
| Work Environment | Technical settings, client sites, call centers | Call centers, retail, office settings |
| Employer & Industry Usage | Manufacturing, tech, industrial sectors | Retail, telecom, service industries |
Technical Reps focus on technical support, troubleshooting, and product knowledge, often requiring specialized certifications. Customer Service Reps handle general inquiries, complaints, and support, with less technical expertise. While both roles involve assisting customers, Technical Reps provide technical solutions, whereas Customer Service Reps focus on customer satisfaction and issue resolution.

Quebec, QC • On-site
Full-time
Posted 3 days ago
New
8.7
Based on 20 frontline employees who took The Breakroom Quiz
Who We Are:
We are Industry X: We embed innovation, intelligence, and sustainability in the way the world makes things and the things it makes. Industry X enables leaders to act quickly and confidently as they pivot to the future. We define Industry X as digital reinvention of manufacturing / engineering and believe that smart, sustainable, connected digital products and assets are about to create hyper-personalized industrial experiences, completely new levels of operational efficiency, transparency and traceability, tangible impact on sustainability and brand-new sources of revenue growth. Known for our ability to execute at speed, we help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology. Join us and become an integral part of our experienced Industry X team with the credibility, expertise, and insight clients depend on. Visit us here to find out more about Industry X.0
The Practice:
Intelligent Asset Management, With A Team of Leading Practitioners having deep functional & industry knowledge specializing in the areas of Asset Integrity and Reliability Management, Master Data Management, Enterprise Asset Management (EAM) & Maintenance Execution, Material & MRO Management, Industry Analytics and Digital Industrial Workforce. We serve across various industry verticals, and we are looking for candidates with EAM experience in Discrete & Process manufacturing verticals, covering Auto / Aero & Defense / Oil & Gas / Chemicals / Pharmaceuticals / Consumer Goods / Hi-Tech segments.
Role Summary:
We are seeking a highly skilled and experienced Technical Architect to design and oversee the implementation of scalable, reliable, and secure technical solutions for IBM MAS 9. As a Technical Architect, you will work closely with the rest of Tech Arch team as well as cross-functional teams, including developers, business analysts, and project managers, to ensure that architectural designs align with business goals and technical requirements.
Responsibilities
Non-functional requirements design/build/test
Planning of Maximo (MAS9) disaster recovery test, coordinating the execution of disaster recovery test with client and other vendors
Environment planning, understanding dependencies/inter dependencies by working closely with client and other vendors
Responsible for defining monitoring parameters of Maximo application, including infrastructure, operational and security monitoring, and alerting
Lead/guide onshore and offshore team members with some of daily activities
Being able to support multiple teams including test, deployment, conversion, and change management in with their environment's requirements or troubleshooting
Tune JVMs and their parameters for better performance, JMS setup and tuning
Work with client security team to remediate potential security vulnerabilities at web and application layer
Requirements
Experience with Maximo integration technologies (MIF, MEA, Object structures, services, channels, etc.)
Experience working in agile software development environments.
Experience working on multiple projects and multi-tasking
Experience with Azure, DevOps
Experience in Maximo integration with other applications.
Experience with database turning, being able to read/analyze AWR report and make recommendations Must have solid experience with Maximo set up and configuration. Must know Server clustering, Load Balancing, HTTP server configuration, App Server Configuration.
Must have the ability to manage and ensure the successful completion of multiple technical tasks in assigned program.
Experience with operating systems, networking, and firewall concepts
Experience with security (SSL, data encryption, system user accounts, directory servers)
Experience with web protocols including HTTP, SMTP and LDAP
Knowledge of query languages like SQL/PLSQL
English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Bonus Points If:
Eligibility to obtain Security Reliability clearance
You are a bilingual in French and English
#LI-NA-FY25 and #LI-MP
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.
Information on benefits is here.
Role Location Annual Salary Range
British Columbia/Ontario/New Brunswick $99,450 to $209,900
About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Get the full story on Breakroom
Sourced by ZipRecruiter
It services
10,000+ Employees
Arlington, VA, US
1989