Our Technical Sales Representatives are responsible for overall customer satisfaction, while meeting or exceeding the territory sales and profitability targets. DUTIES & RESPONSIBILITIES
Our Technical Sales Representatives are responsible for overall customer satisfaction, while meeting or exceeding the territory sales and profitability targets. DUTIES & RESPONSIBILITIES
TECHNICAL SALES REPRESENTATIVE
Greenfield Park, QC · On-site
CA$80K - CA$90K/yr
Longueuil, QC (Territory-Based) Position Summary The Technical Sales Representative is responsible for driving sales growth and providing technical solutions for customers in the bulk material ...
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TECHNICAL SALES REPRESENTATIVE
Greenfield Park, QC · On-site
CA$80K - CA$90K/yr
Longueuil, QC (Territory-Based) Position Summary The Technical Sales Representative is responsible for driving sales growth and providing technical solutions for customers in the bulk material ...
Technical Support Representative
Montreal, QC · Remote
CA$55K - CA$60K/yr
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Technical Support Representative
Montreal, QC · Remote
CA$55K - CA$60K/yr
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Join Our Team as a Technical Support Representative at Epiroc! Work Type: Hybrid Responsibilities: * To provide training to our account management team and customers on use of product * Help diagnose ...
Join Our Team as a Technical Support Representative at Epiroc! Work Type: Hybrid Responsibilities: * To provide training to our account management team and customers on use of product * Help diagnose ...
Reporting to the Senior Program Manager, this position acts as a customer-facing technical representative and subject matter expert, ensuring smooth deployments, high-quality support, and accurate ...
Quick apply
Reporting to the Senior Program Manager, this position acts as a customer-facing technical representative and subject matter expert, ensuring smooth deployments, high-quality support, and accurate ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Our Technical Sales Representatives are responsible for overall customer satisfaction, while meeting or exceeding the territory sales and profitability targets. DUTIES & RESPONSIBILITIES
Our Technical Sales Representatives are responsible for overall customer satisfaction, while meeting or exceeding the territory sales and profitability targets. DUTIES & RESPONSIBILITIES
We provide sales services and technical support for the exclusive group of Companies we represent - connecting our Principals with OEMs across Canada. By working with the biggest names in the ...
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We provide sales services and technical support for the exclusive group of Companies we represent - connecting our Principals with OEMs across Canada. By working with the biggest names in the ...
Technical Sales Representative- Industrial Components
Temiscaming, QC · On-site
CA$65K - CA$75K/yr
Bachelor Degree / College Diploma, Technical Engineering preferred Work Experience: Minimum 4 years ... We are committed to employing a workforce that is representative of the diverse communities across ...
Technical Sales Representative- Industrial Components
Temiscaming, QC · On-site
CA$65K - CA$75K/yr
Bachelor Degree / College Diploma, Technical Engineering preferred Work Experience: Minimum 4 years ... We are committed to employing a workforce that is representative of the diverse communities across ...
Provide technical support to customers regarding the products represented by Batimat. * Act as the primary liaison between customers and manufacturers/suppliers. * Troubleshoot product issues and ...
Quick apply
Provide technical support to customers regarding the products represented by Batimat. * Act as the primary liaison between customers and manufacturers/suppliers. * Troubleshoot product issues and ...
... technical representative when dealing with third parties Working Conditions The role is performed on a vessel in difficult environmental conditions including being outside in various weather ...
... technical representative when dealing with third parties Working Conditions The role is performed on a vessel in difficult environmental conditions including being outside in various weather ...
CA$101K - CA$151K/yr
Avionics Technical Service Representative Job Location: Bagotvil le, QC Job Code: 43959 Job Schedule: Day Shift Compensation Range: Between $101,000 - $151,000 CDN annually Under the Bagotville Site ...
CA$101K - CA$151K/yr
Avionics Technical Service Representative Job Location: Bagotvil le, QC Job Code: 43959 Job Schedule: Day Shift Compensation Range: Between $101,000 - $151,000 CDN annually Under the Bagotville Site ...
Avionics Technical Service Representative
Alouette, QC · On-site
CA$101K - CA$151K/yr
Avionics Technical Service Representative Job Location: Bagotvil le, QC Job Code: 43959 Job Schedule: Day Shift Compensation Range: Between $101,000 - $151,000 CDN annually Under the Bagotville Site ...
Avionics Technical Service Representative
Alouette, QC · On-site
CA$101K - CA$151K/yr
Avionics Technical Service Representative Job Location: Bagotvil le, QC Job Code: 43959 Job Schedule: Day Shift Compensation Range: Between $101,000 - $151,000 CDN annually Under the Bagotville Site ...
Chief Mechanic - Maritimes
Matane, QC · On-site
... technical representative when dealing with third parties Working Conditions The role is performed on a vessel in difficult environmental conditions including being outside in various weather ...
Chief Mechanic - Maritimes
Matane, QC · On-site
... technical representative when dealing with third parties Working Conditions The role is performed on a vessel in difficult environmental conditions including being outside in various weather ...
Representant(e) des services techniques (Temps partiel) / Technical Service Representative (Part ...
We are hiring immediately for a technical service representative , which we call service agent . In this role, you will take care of our customers' service and repair needs. No experience required!
Representant(e) des services techniques (Temps partiel) / Technical Service Representative (Part ...
We are hiring immediately for a technical service representative , which we call service agent . In this role, you will take care of our customers' service and repair needs. No experience required!
Représentant(e) des services techniques (Temps partiel) / Technical Service Representative (Part Tim
Technical Support Representative, Location: Gatineau, QC - J8T 2B7
Représentant(e) des services techniques (Temps partiel) / Technical Service Representative (Part Tim
Technical Support Representative, Location: Gatineau, QC - J8T 2B7
Représentant(e) technique des ventes - Soudage / Technical Sales Rep Welding
Vaudreuil-dorion, QC · On-site
We are looking for a Technical Sales Representative to grow our business across Quebec by developing strong customer relationships and delivering value-added technical solutions. If you enjoy solving ...
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Représentant(e) technique des ventes - Soudage / Technical Sales Rep Welding
Vaudreuil-dorion, QC · On-site
We are looking for a Technical Sales Representative to grow our business across Quebec by developing strong customer relationships and delivering value-added technical solutions. If you enjoy solving ...
Technical Designer
Varennes, QC · On-site
As a Technical Designer at Doka Canada, you will produce AutoCAD / Revit drawings and material lists that represent the proper use of Doka concrete forming equipment for customers. You will provide ...
New
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Technical Designer
Varennes, QC · On-site
As a Technical Designer at Doka Canada, you will produce AutoCAD / Revit drawings and material lists that represent the proper use of Doka concrete forming equipment for customers. You will provide ...
New
Reporting to the Senior Program Manager, this position acts as a customer-facing technical representative and subject-matter expert, ensuring smooth deployments, high-quality support, and accurate ...
Quick apply
Reporting to the Senior Program Manager, this position acts as a customer-facing technical representative and subject-matter expert, ensuring smooth deployments, high-quality support, and accurate ...
... technical representative for all Request for Proposals, Quotes, and Whitepapers WHAT YOU WILL NEED TO SUCCEED Bachelor of Science in Electrical or Systems Engineering or equivalent combination of ...
Quick apply
... technical representative for all Request for Proposals, Quotes, and Whitepapers WHAT YOU WILL NEED TO SUCCEED Bachelor of Science in Electrical or Systems Engineering or equivalent combination of ...
Technical Rep information
What is the difference between Technical Rep vs Customer Service Representative?
| Aspect | Technical Rep | Customer Service Representative |
|---|---|---|
| Required Credentials | Technical certifications, technical knowledge | Basic customer service skills, sometimes high school diploma |
| Work Environment | Technical settings, client sites, call centers | Call centers, retail, office settings |
| Employer & Industry Usage | Manufacturing, tech, industrial sectors | Retail, telecom, service industries |
Technical Reps focus on technical support, troubleshooting, and product knowledge, often requiring specialized certifications. Customer Service Reps handle general inquiries, complaints, and support, with less technical expertise. While both roles involve assisting customers, Technical Reps provide technical solutions, whereas Customer Service Reps focus on customer satisfaction and issue resolution.
What does a technical representative do?

Technical Sales Representative
On-site
Full-time
Medical, PTO
Re-posted 17 days ago
Job description
Territory: West Montreal, Monteregie West, Outaouais, Eastern ON up to Trenton, ON
The Technical Sales Representative is responsible for providing field technical sales support to customers of John Brooks Company in various markets and industries. The incumbent will be responsible for consultative field sales activities - both generating and closing sales opportunities, necessary to maintain and grow business for Pump products. Our Technical Sales Representatives are responsible for overall customer satisfaction, while meeting or exceeding the territory sales and profitability targets.
DUTIES & RESPONSIBILITIES
- Responsible for providing top quality field technical sales support to customers for pump products and pump systems
- Manage & service existing business/ client base within sales territory
- Establish and maintain professional business relations with new and existing customers
- Conduct sales calls/meetings with existing customers; discuss new opportunities/products, cross-sell new products, follow up on prior orders/ongoing applications, and close orders
- Prospect, generate, and qualify sales opportunities and leads; conduct sales calls/meetings, provide recommendations, and discuss product options & opportunities
- Visit customers to review products & applications, evaluate and recommend custom pump solutions to suit individual customer needs
- CRM management; create, submit, track, and update statuses of all proposals, quotations, and customer inquiries in Maximizer
- Participate in joint calls with managements, suppliers, and other division representatives
- Liaise regularly with internal team members; provide product and system technical support, and assist with product selection and proposals
- Participate in joint calls with strategic suppliers in order to discover new opportunities, or to help strengthen the Company offering
- Represent the Company in tradeshows; conduct professional technical presentations, and promote core products for specific product applications
- Set professional development goals and works towards their fulfillment; attend all required training
Requirements
Essential:
- College Diploma in a related field
- Bilingual (English/ French)
- Minimum 2-3 years of related experience
- Proficient sales skills and a keen desire to continue developing those skills
- Must demonstrate sound technical and mechanical proficiency relating to various product applications
- Advanced computer skills; proficient with Microsoft Office Suite (Excel, Word etc.)
- A hunter mindset with a strong technical aptitude and a general understanding of industrial processes
- Must demonstrate interpersonal savvy in order to build and maintain relationships
- Excellent time management, communication, and problem-solving skills
- Strong presentation skills and experience preparing professional PowerPoint decks
- Valid Driver's License
- Demonstrated alignment with John Brooks values; customer first, ownership/accountability, respect, performance excellent, integrity and innovation
Desirable:
- Working knowledge of industry products, systems and applications
- Working knowledge of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software systems
WORK ENVIRONMENT
- Day travel to customer & supplier sites - approx. 60-75%
- Long distance travel to customer & supplier sites, overnight travel as required - approx. 10%
- Home office location, when not travelling
- Ability to lift 45lbs, on occasion
Benefits
WHO WE ARE
Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we'll provide the tools you need for success. We will help you grow so that we can continue growing.
WHAT'S IN IT FOR YOU?
We offer an attractive compensation and benefits package including:
- Competitive remuneration plan including base salary and incentive
- Car allowance and business mileage reimbursement
- Company cellphone, tablet, and laptop
- Competitive vacation plan
- Extended health and insurance benefits and Company Group RRSP with employer contributions
FUN FACTS
- The average tenure is 9 years
- We love to promote from within - all our current Sales Managers were promoted into their positions
- We have over 200 employees from coast to coast
- We're continuing to grow - we've doubled in size over the last 6 years!
- The Pump division has had record sales in the past 5 year, offers the broadest pump product line-up of anyone in Canada, and we sell the #1 products in the market
We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.
About John Brooks
Sourced by ZipRecruiter
Industry
Law firms
Company size
11 - 50 Employees
Headquarters location
Denver, CO, US