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Technical Rep Jobs in Minnesota (NOW HIRING)

Robert Half

Technical Representative

Eagan, MN · On-site

$20/hr

We are looking for a Technical Representative to support day-to-day technology needs in Eagan, Minnesota. This Long-term Contract position is ideal for someone who enjoys resolving hardware and ...

Metro Sales Inc.

Technical Representative

Burnsville, MN · On-site

$18 - $20/hr

MSI Metro Sales Inc. is seeking an Employee-Owner, Technical Representative in our Field Service department. The primary focus of this role is setting up and calibrating new machines. Additional ...

Air Products and Chemicals, Inc.

As a Technical Service Representative within the Equipment Support Team (EST), you will provide crucial technical assistance to customers, delivery drivers, Sales, Engineering, and various internal ...

RXinsider LTD.

Technical Service Rep

Plymouth, MN · On-site

$60K - $65K/yr

We are looking for a Technical Service Representative to join our team and provide exceptional customer service. You can enjoy the satisfaction of using your mechanical / electrical skills to help ...

KEYENCE

Technical Sales Representative '27

Minnetonka, MN · On-site

$53K - $80K/yr

Join KEYENCE as a Technical Sales Representative Training Classes Begin January or July 2027 Multiple U.S. Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the ...

Nilfisk Group

Technical Service Rep I

Plymouth, MN · On-site

Provides technical assistance, troubleshooting and support for Customers, End Users and District ... Able to represent the company to customers at all levels of management. * Strong awareness of ...

Nilfisk

Technical Service Rep I

Plymouth, MN

Provides technical assistance, troubleshooting and support for Customers, End Users and District ... Able to represent the company to customers at all levels of management. * Strong awareness of ...

Nilfisk

Technical Service Rep I

Plymouth, MN · On-site

Provides technical assistance, troubleshooting and support for Customers, End Users and District ... Able to represent the company to customers at all levels of management. * Strong awareness of ...

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All JobsTechnical Rep JobsTechnical Rep Jobs in Minnesota

Technical Rep information

What is the difference between Technical Rep vs Customer Service Representative?

AspectTechnical RepCustomer Service Representative
Required CredentialsTechnical certifications, technical knowledgeBasic customer service skills, sometimes high school diploma
Work EnvironmentTechnical settings, client sites, call centersCall centers, retail, office settings
Employer & Industry UsageManufacturing, tech, industrial sectorsRetail, telecom, service industries

Technical Reps focus on technical support, troubleshooting, and product knowledge, often requiring specialized certifications. Customer Service Reps handle general inquiries, complaints, and support, with less technical expertise. While both roles involve assisting customers, Technical Reps provide technical solutions, whereas Customer Service Reps focus on customer satisfaction and issue resolution.

What does a technical representative do?

A technical representative provides technical support and assistance to customers or clients, often troubleshooting products or services, explaining features, and resolving issues. They may work in fields like electronics, machinery, or software, and often require good communication skills and technical knowledge. Their role involves interacting with clients, documenting problems, and ensuring customer satisfaction.
Technical Rep jobs near you
Infographic showing various Technical Rep job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, 3% Contract, and 2% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Technical Representative

Eagan, MN • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees
Learn more about Robert Halfexternal

$20/hr

Temporary

Posted 4 days ago

Job description

We are looking for a Technical Representative to support day-to-day technology needs in Eagan, Minnesota. This Long-term Contract position is ideal for someone who enjoys resolving hardware and software issues, coordinating service activities, and delivering dependable technical assistance in a fast-paced environment. The role focuses on hands-on desktop support, issue triage, and clear communication with users and internal partners to keep equipment and systems operating smoothly.


Responsibilities:

• Provide front-line technical assistance for desktop hardware, software, and peripheral issues, ensuring timely resolution of user incidents and service requests.

• Diagnose and triage reported problems, determine next steps, and coordinate scheduling for repairs, installations, or follow-up support as needed.

• Handle inbound and outbound communications with users and internal teams to gather issue details, share updates, and confirm service completion.

• Install, configure, and maintain workstation equipment and related devices while verifying that systems meet operational specifications.

• Support equipment setup, calibration, and basic testing to confirm reliable performance and readiness for use.

• Track service activity, document troubleshooting steps, and maintain accurate records of schedule adjustments, asset status, and completed work.

• Partner with cross-functional teams to address technical needs involving desktop environments, software systems, and connected equipment.

• Follow workplace safety, cleanliness, and sanitation standards when handling devices, work areas, and technical tools.

• Assist with routine troubleshooting that may involve electrical or mechanical components, escalating more complex issues when appropriate

• Experience providing technical support for desktop systems, hardware devices, and common software applications.
• Ability to assess issues quickly, prioritize requests, and perform effective triage in a service-oriented environment.
• Strong communication skills for managing inbound and outbound calls and working with users, partners, and support teams.
• Familiarity with scheduling service activities, documenting updates, and maintaining accurate support records.
• Hands-on knowledge of desktop hardware installation, device setup, and basic equipment testing or calibration.
• Understanding of fundamental electrical, mechanical, or related technical concepts applicable to equipment support.
• Comfort working in a call center, help desk, or similar high-volume support setting.
• Basic programming or scripting knowledge is helpful for troubleshooting and system support tasks.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

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