ABOUT THE ROLE The Quality Assurance Technical Rep/Trainer is a customer-facing position responsible for training QA Technical Representatives and completing warranty inspections and service work ...
ABOUT THE ROLE The Quality Assurance Technical Rep/Trainer is a customer-facing position responsible for training QA Technical Representatives and completing warranty inspections and service work ...
As BLUEWATER continues to grow, we are looking to add a Technical Sales Representative to our team. Reporting to the Vice President of Sales & Marketing, the Technical Sales Representative will apply ...
As BLUEWATER continues to grow, we are looking to add a Technical Sales Representative to our team. Reporting to the Vice President of Sales & Marketing, the Technical Sales Representative will apply ...
As BLUEWATER continues to grow, we are looking to add a Technical Sales Representative to our team. Reporting to the Vice President of Sales & Marketing, the Technical Sales Representative will apply ...
As BLUEWATER continues to grow, we are looking to add a Technical Sales Representative to our team. Reporting to the Vice President of Sales & Marketing, the Technical Sales Representative will apply ...
As BLUEWATER continues to grow, we are looking to add a Technical Sales Representative to our team. Reporting to the Vice President of Sales & Marketing, the Technical Sales Representative will apply ...
As BLUEWATER continues to grow, we are looking to add a Technical Sales Representative to our team. Reporting to the Vice President of Sales & Marketing, the Technical Sales Representative will apply ...
MI · On-site
Position: TECHNICAL SALES REPRESENTATIVE Location: Kalamazoo, MI Job Id: 409 # of Openings: 1 The Technical Sales Representative will drive sales and promote excellence throughout the sales ...
MI · On-site
Position: TECHNICAL SALES REPRESENTATIVE Location: Kalamazoo, MI Job Id: 409 # of Openings: 1 The Technical Sales Representative will drive sales and promote excellence throughout the sales ...
Technical Services Representative Business: Water-Tite Products, INC Location: Raybend - Kalamazoo About the Company: IPS Corporation is a global, market-leading provider of solvent cements ...
Technical Services Representative Business: Water-Tite Products, INC Location: Raybend - Kalamazoo About the Company: IPS Corporation is a global, market-leading provider of solvent cements ...
As a Technical Service Representative within the Equipment Support Team (EST), you will provide crucial technical assistance to customers, delivery drivers, Sales, Engineering, and various internal ...
As a Technical Service Representative within the Equipment Support Team (EST), you will provide crucial technical assistance to customers, delivery drivers, Sales, Engineering, and various internal ...
Technical Services Representative Business: Water-Tite Products, INC Location: Raybend - Kalamazoo About the Company: IPS Corporation is a global, market-leading provider of solvent cements ...
Technical Services Representative Business: Water-Tite Products, INC Location: Raybend - Kalamazoo About the Company: IPS Corporation is a global, market-leading provider of solvent cements ...
The Technical Sales Representative will drive sales and promote excellence throughout the sales department. The primary responsibilities are to source opportunities, build relationships with new and ...
The Technical Sales Representative will drive sales and promote excellence throughout the sales department. The primary responsibilities are to source opportunities, build relationships with new and ...
The Technical Sales Representative will drive sales and promote excellence throughout the sales department. The primary responsibilities are to source opportunities, build relationships with new and ...
The Technical Sales Representative will drive sales and promote excellence throughout the sales department. The primary responsibilities are to source opportunities, build relationships with new and ...
About the opportunity WorkWave is seeking a highly skilled and motivated Technical Support Representative to join its team, providing top-notch support to customers and helping to resolve technical ...
New
About the opportunity WorkWave is seeking a highly skilled and motivated Technical Support Representative to join its team, providing top-notch support to customers and helping to resolve technical ...
New
Technical Sales Representative
Troy, MI · On-site
We are immediately hiring Technical Sales Reps to join our dynamic team. Why Mobile Air? Here are some of the perks & rewards: * Full-time positions * Take home company vehicle * Provided technology ...
Quick apply
Technical Sales Representative
Troy, MI · On-site
We are immediately hiring Technical Sales Reps to join our dynamic team. Why Mobile Air? Here are some of the perks & rewards: * Full-time positions * Take home company vehicle * Provided technology ...
Water Treatment Technical Representative ChemTreat's sales support opportunities are specific to water treatment and require an individual with technical knowledge within the industry. This water ...
Water Treatment Technical Representative ChemTreat's sales support opportunities are specific to water treatment and require an individual with technical knowledge within the industry. This water ...
TECHNICAL SALES REPRESENTATIVE
Novi, MI · On-site
Design Assist * On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project. * Ensure that the Design Assist Process is ...
TECHNICAL SALES REPRESENTATIVE
Novi, MI · On-site
Design Assist * On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project. * Ensure that the Design Assist Process is ...
Responsible for executing strategic plans by performing marketing, sales, and technical service as a representative to the company's customers. Primary Responsibilities * Services the needs of the ...
Responsible for executing strategic plans by performing marketing, sales, and technical service as a representative to the company's customers. Primary Responsibilities * Services the needs of the ...
Design Assist * On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project. * Ensure that the Design Assist Process is ...
Design Assist * On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project. * Ensure that the Design Assist Process is ...
Design Assist * On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project. * Ensure that the Design Assist Process is ...
Design Assist * On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project. * Ensure that the Design Assist Process is ...
Technical Sales Representative '27
Novi, MI · On-site
$53K - $80K/yr
Join KEYENCE as a Technical Sales Representative Training Classes Begin January or July 2027 Multiple U.S. Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the ...
Technical Sales Representative '27
Novi, MI · On-site
$53K - $80K/yr
Join KEYENCE as a Technical Sales Representative Training Classes Begin January or July 2027 Multiple U.S. Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the ...
Technical Sales Representative '27
Grand Rapids, MI · On-site
$53K - $80K/yr
Join KEYENCE as a Technical Sales Representative Training Classes Begin January or July 2027 Multiple U.S. Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the ...
Technical Sales Representative '27
Grand Rapids, MI · On-site
$53K - $80K/yr
Join KEYENCE as a Technical Sales Representative Training Classes Begin January or July 2027 Multiple U.S. Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the ...
Come join one of the Best Places to Work in SC - winner in 2022, 2023, 2024 amp; 2025 Our Technical Service Representative will provide service for customers and prospective customers in the ...
Come join one of the Best Places to Work in SC - winner in 2022, 2023, 2024 amp; 2025 Our Technical Service Representative will provide service for customers and prospective customers in the ...
Technical Rep information
What is the difference between Technical Rep vs Customer Service Representative?
| Aspect | Technical Rep | Customer Service Representative |
|---|---|---|
| Required Credentials | Technical certifications, technical knowledge | Basic customer service skills, sometimes high school diploma |
| Work Environment | Technical settings, client sites, call centers | Call centers, retail, office settings |
| Employer & Industry Usage | Manufacturing, tech, industrial sectors | Retail, telecom, service industries |
Technical Reps focus on technical support, troubleshooting, and product knowledge, often requiring specialized certifications. Customer Service Reps handle general inquiries, complaints, and support, with less technical expertise. While both roles involve assisting customers, Technical Reps provide technical solutions, whereas Customer Service Reps focus on customer satisfaction and issue resolution.
What does a technical representative do?

QA Tech Rep/Trainer
Saginaw, MI
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Amrize rating
8.1
Based on 38 frontline employees who took The Breakroom Quiz
Job description
Join the Duro-Last team, a brand of Amrize Building Envelope and the world's largest manufacturer of custom-fabricated commercial roofing solutions.
Were seeking a QA Tech Rep/Trainer who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.
ABOUT THE ROLE
The Quality Assurance Technical Rep/Trainer is a customer-facing position responsible for training QA Technical Representatives and completing warranty inspections and service work orders. This person will work with the QA Regional Managers and the Sales Reps in their region to promote, sell, and support our products while controlling our long-term warranty liability.
WHAT YOU'LL ACCOMPLISH
- Train all Technical Reps for their first 2 weeks in Michigan Headquarters.
- Complete rooftop inspections and service calls in assigned area when not training
- Continually coach and mentor teammates.
- Ability to read blueprints, construction drawings and specifications and be knowledgeable of the commercial roofing trade and technical field operations.
- Educate teammates on corporate policies and procedures.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
- Promote a culture of safety and exhibit these behaviors.
WHAT WE ARE LOOKING FOR
- Bachelor's Degree in Architecture, Construction Management, Business Administration, or similar field with a minimum of 3 years experience working on the technical or installation side of commercial roofing
- 5 years active duty in a construction trade military occupied specialty (MOS) (verified by DD214)
- High school diploma and a minimum of 5 years of practical commercial roofing experience
Required Computer and Software Skills: Must posses basic computer office skills
Travel Requirements: Must be able to travel overnight up to 25% of the time by air or car
Additional Requirements:
- Experience as a Commercial Roofing Foreman, Supervisor, or leader of complex teams preferred.
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
- Competitive salary
- 401(k) retirement plan with company contribution
- Medical, Dental, Vision, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
- Paid time off
- 12 paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Bonus Incentive
- Company vehicle and expense account provided
About Amrize
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