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Technical Rep Jobs in Michigan (NOW HIRING)

ABOUT THE ROLE The Quality Assurance Technical Rep/Trainer is a customer-facing position responsible for training QA Technical Representatives and completing warranty inspections and service work ...

MI · On-site

Position: TECHNICAL SALES REPRESENTATIVE Location: Kalamazoo, MI Job Id: 409 # of Openings: 1 The Technical Sales Representative will drive sales and promote excellence throughout the sales ...

As a Technical Service Representative within the Equipment Support Team (EST), you will provide crucial technical assistance to customers, delivery drivers, Sales, Engineering, and various internal ...

The Technical Sales Representative will drive sales and promote excellence throughout the sales department. The primary responsibilities are to source opportunities, build relationships with new and ...

The Technical Sales Representative will drive sales and promote excellence throughout the sales department. The primary responsibilities are to source opportunities, build relationships with new and ...

About the opportunity WorkWave is seeking a highly skilled and motivated Technical Support Representative to join its team, providing top-notch support to customers and helping to resolve technical ...

New

Design Assist * On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project. * Ensure that the Design Assist Process is ...

Design Assist * On award projects that the Technical Sales Rep has secured, provide oversight and support in the initial Design Assist phase of the Project. * Ensure that the Design Assist Process is ...

Join KEYENCE as a Technical Sales Representative Training Classes Begin January or July 2027 Multiple U.S. Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the ...

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Technical Rep information

What is the difference between Technical Rep vs Customer Service Representative?

AspectTechnical RepCustomer Service Representative
Required CredentialsTechnical certifications, technical knowledgeBasic customer service skills, sometimes high school diploma
Work EnvironmentTechnical settings, client sites, call centersCall centers, retail, office settings
Employer & Industry UsageManufacturing, tech, industrial sectorsRetail, telecom, service industries

Technical Reps focus on technical support, troubleshooting, and product knowledge, often requiring specialized certifications. Customer Service Reps handle general inquiries, complaints, and support, with less technical expertise. While both roles involve assisting customers, Technical Reps provide technical solutions, whereas Customer Service Reps focus on customer satisfaction and issue resolution.

What does a technical representative do?

A technical representative provides technical support and assistance to customers or clients, often troubleshooting products or services, explaining features, and resolving issues. They may work in fields like electronics, machinery, or software, and often require good communication skills and technical knowledge. Their role involves interacting with clients, documenting problems, and ensuring customer satisfaction.
Infographic showing various Technical Rep job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 9% Part Time, 2% Temporary, 3% Contract, and 2% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

QA Tech Rep/Trainer

Saginaw, MI

Amrize
10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Amrize rating

8.1

Company rating: 8.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz


Job description

Join the Duro-Last team, a brand of Amrize Building Envelope and the world's largest manufacturer of custom-fabricated commercial roofing solutions. 

Were seeking a QA Tech Rep/Trainer who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.

ABOUT THE ROLE 
The Quality Assurance Technical Rep/Trainer is a customer-facing position responsible for training QA Technical Representatives and completing warranty inspections and service work orders. This person will work with the QA Regional Managers and the Sales Reps in their region to promote, sell, and support our products while controlling our long-term warranty liability.

WHAT YOU'LL ACCOMPLISH

  • Train all Technical Reps for their first 2 weeks in Michigan Headquarters.
  • Complete rooftop inspections and service calls in assigned area when not training
  • Continually coach and mentor teammates.
  • Ability to read blueprints, construction drawings and specifications and be knowledgeable of the commercial roofing trade and technical field operations.
  • Educate teammates on corporate policies and procedures.
  • Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
  • Promote a culture of safety and exhibit these behaviors.
     

WHAT WE ARE LOOKING FOR

  • Bachelor's Degree in Architecture, Construction Management, Business Administration, or similar field with a minimum of 3 years experience working on the technical or installation side of commercial roofing
  • 5 years active duty in a construction trade military occupied specialty (MOS) (verified by DD214)
  • High school diploma and a minimum of 5 years of practical commercial roofing experience

Required Computer and Software Skills: Must posses basic computer office skills
Travel Requirements: Must be able to travel overnight up to 25% of the time by air or car

Additional Requirements:

  • Experience as a Commercial Roofing Foreman, Supervisor, or leader of complex teams preferred.
  • Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
     

WHAT WE OFFER

  • Competitive salary
  • 401(k) retirement plan with company contribution
  • Medical, Dental, Vision, Disability and Life Insurance
  • Holistic Health & Well-being programs
  • Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
  • Paid time off
  • 12 paid holidays
  • Paid Parental Leave (maternity & paternity)
  • Educational Assistance Program
  • Bonus Incentive
  • Company vehicle and expense account provided

What Amrize employees say

Pay

Benefits

Hours and flexibility

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