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Technical Product Associate Jobs in Champaign, IL

Revelyst

B2C Customer Experience Associate I

Rantoul, IL · On-site

$19/hr

As a Customer Experience Associate, you will provide an unparalleled customer experience that ... Attain an intricate level of Technical Product Knowledge and a working knowledge of Revelyst Brands.

New

Jeld-Wen Inc.

Maintenance Tech - 2nd shift

Rantoul, IL · On-site

... technical product specifications to understand and identify standard manufacturing parts. In ... Our associates are dedicated to bringing beauty and security to the spaces that touch our lives ...

Jobtailor

Group Manager - 3rd Shift

Rantoul, IL · On-site

$70 - $90/hr

Production Operations Management * Technical Aptitude Soft Skills * Problem Solving * Leadership Certifications & Qualifications * Bachelor's Degree * Associate's Degree Industry Keywords

Simos

Tool and Die Maker

Urbana, IL · On-site

$29 - $37/hr

This role works closely with engineering and production teams to support manufacturing operations ... Technical training, apprenticeship, or vocational education Associate Requirements * HS Diploma or ...

Sunnyside*

Retail Sales Associate - Part Time

Champaign, IL · On-site

$15 - $17.25/hr

The opportunity expand your knowledge of cannabis products & industry compliance standards. * Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical ...

Sunnyside*

Retail Sales Associate - Part Time

Champaign, IL · On-site

$15 - $17.25/hr

The opportunity expand your knowledge of cannabis products & industry compliance standards. * Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical ...

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All JobsTechnical Product Associate JobsTechnical Product Associate Jobs in Champaign, IL

Technical Product Associate information

See Champaign, IL salary details

$13

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How much do technical product associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for technical product associate in Champaign, IL is $30.54, according to ZipRecruiter salary data. Most workers in this role earn between $23.61 and $38.03 per hour, depending on experience, location, and employer.

What does a technical product associate do?

A Technical Product Associate helps bridge the gap between technical teams and business stakeholders by supporting the development, launch, and improvement of products. They often assist with gathering requirements, conducting market research, coordinating between engineering and design teams, and tracking project progress. Technical Product Associates may also help with product documentation, user feedback analysis, and ensuring that products meet both customer needs and business goals. Their role is vital in making sure that products are delivered on time and function as intended.

What are the key skills and qualifications needed to thrive as a technical product associate?

To thrive as a Technical Product Associate, you need a solid understanding of product lifecycle management, technical documentation, and data analysis, often supported by a degree in computer science, engineering, or a related field. Familiarity with Agile methodologies, product management tools like Jira or Trello, and basic knowledge of APIs or software development are commonly required. Strong communication, problem-solving, and organizational skills help you collaborate across teams and manage competing priorities. These abilities ensure effective product development, clear stakeholder alignment, and successful delivery of technical solutions.

How does a technical product associate typically collaborate with engineering and design teams during the product development process?

As a Technical Product Associate, you’ll regularly act as a bridge between engineering and design teams, ensuring that product requirements are clearly communicated and understood by all stakeholders. You might participate in sprint planning, attend stand-up meetings, and help prioritize features based on technical feasibility and user needs. Your role often involves gathering feedback, clarifying technical details, and supporting the teams in resolving blockers, making effective communication and organizational skills essential. This collaborative environment offers valuable exposure to multiple disciplines and provides a strong foundation for career advancement into senior product or technical roles.

What job categories do people searching Technical Product Associate jobs in Champaign, IL look for?

The top searched job categories for Technical Product Associate jobs in Champaign, IL are:

What cities near Champaign, IL are hiring for Technical Product Associate jobs?

Cities near Champaign, IL with the most Technical Product Associate job openings:

Technical Product Associate jobs near you
Infographic showing various Technical Product Associate job openings in Champaign, IL as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $63,524 per year, or $30.5 per hour.

B2C Customer Experience Associate I

Revelyst

Rantoul, IL • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Job Description

JOB OVERVIEW

The Adventure Sports Operations team is responsible for delivering the highest level of service to customers, sales representatives, and sales management to achieve company sales goals. While traditional Customer Service teams help resolve product and order-related issues, the Revelyst Customer Success team, by contrast, proactively works with customers to understand their needs and help them find success with Revelyst products.

As a Customer Experience Associate, you will provide an unparalleled customer experience that positions Revelyst brands as the #1 pick for Adventure Sports. Your proactive approach to emails, calls, and chats will create an emotional connection that drives brand love, advocacy, loyalty, and increased lifetime value.

This position reports to the B2C Customer Experience Manager in our Rantoul, IL office.

As the B2C Customer Experience Associate, you will have an opportunity to:

  • Support inbound calls, email, and chat from customers
  • As the frontline contact for consumers, you will support common inquiries regarding order status, product inquiries and challenges, warranty claims, returns, and general assistance as required
  • Assess customer needs and opportunities with patience and consideration; suggest how we can meet these requirements to help our customers be successful with Fox and Shift products
  • Self-manage schedule and coordinate call backs or offline work mode in collaboration with your manager
  • Partner with your teammates to resolve open tickets within service level targets and daily KPIs
  • Attain an intricate level of Technical Product Knowledge and a working knowledge of Revelyst Brands.
  • Familiarization with eCommerce email calendar and upcoming sales and promotions to further inform customers
  • Build strong relationships with internal and external stakeholders to provide exceptional support to surprise and delight our customers with every engagement
  • Support outbound call campaigns, lead generation, and sales programs as required
  • During peak periods of the year, you may be called into action to support Wholesale Customer - Level II inquiries as required
  • Other duties and administrative tasks as required
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

You have:

  • A minimum of 2-3 years customer service, inside sales, or retail sales experience is required
  • Computer proficiency in Excel, Word and Outlook with strong interpersonal skills required
  • Working knowledge of SAP operating system is a plus
  • Previous experience with ZenDesk or similar CRM systems is a plus
  • Experience within the MX, Bike and Action Sports Lifestyle Industry is a plus

Pay Range:

Starting Hourly Rate: $19.00

The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.

We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!

Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.

Equal Opportunity Employer Protected Veteran/Disabled

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