Technical Platform Manager Jobs (NOW HIRING)

• Administer and maintain Ex Libris Alma, including system components, user roles and permissions, profiles, metadata configurations, normalization rules, integrations, authentication/SSO functionality, audit logs, and related configurations
• Monitor and troubleshoot Alma jobs and data workflows affecting ingest, indexing, publishing, preservation, and other mission-critical processes
• Maintain and enhance Python-based data pipelines for automated ingestion, transformation, indexing, synchronization, error handling, and secure credential management
• Execute change-management activities including impact and dependency analysis, sandbox testing, deployment planning, validation, post-deployment verification, documentation, rollback planning/execution, and emergency-change procedures
• Participate in Agile/Scrum activities including sprint planning, backlog refinement, user stories, acceptance criteria, story pointing, remediation activities, and retrospectives
• Maintain operational monitoring and service-management capabilities, including dashboards, job monitoring, least-privilege access, audit-log review, incident management, and secure handling of data and pipeline outputs
• Support business continuity and release management, including backup/restore readiness, recovery procedures, configuration-drift remediation, failed-import and indexing recovery, freeze periods, and Ex Libris release windows
• Diagnose and resolve cross-system metadata and data-flow issues involving Alma, metadata schemas, upstream ingestion scripts, indexing processes, databases, and downstream preservation synchronization
• Collaborate with agency librarians, technical information specialists, IT personnel, metadata and acquisitions teams, systems librarians, and external vendors
• Maintain technical and governance documentation, including runbooks, configuration snapshots, Change Request Logs, release notes, workflow documentation, and Confluence-ready artifacts
• Develop and report operational performance metrics, including job success/failure rates, MTTR, ingest quality, indexing latency, and incident trends
• Support biweekly, quarterly, and annual CCB reporting
• Support compliance with federal information security, data governance, privacy, accessibility, configuration management, and documentation requirements

• Bachelor's degree or higher in Information Science, Computer Science, Information Systems, Data Science, Library/Information Science, or a related technical field
• Demonstrated experience administering the Ex Libris Alma Library Services Platform, including roles and permissions, metadata configuration, job monitoring, and troubleshooting
• Demonstrated experience with Python-based workflow automation, including ingestion/transformation scripts and integrations with external systems
• Experience diagnosing data-flow, indexing, and schema issues in relational or cloud databases
• Experience participating in Agile/Scrum teams, including planning, standups, retrospectives, and work decomposition
• Experience applying formal change-control/governance processes, including change-lifecycle documentation and freeze/sandbox requirements
• Familiarity with library and information metadata standards, including MARC21, Dublin Core, RDA, MODS, and/or comparable schemas
• Strong understanding of Alma metadata tools, including normalization rules, templates, and mapping tables
• Ability to diagnose cross-system problems involving metadata, upstream ingestion scripts, indexing behavior, and downstream synchronization
• Experience with configuration management, version control, security controls, log auditing, credential management, and configuration-drift detection/remediation
• Experience executing technical change lifecycles involving impact analysis, sandbox testing, validation, rollback, documentation, backup/restore readiness, and recovery procedures
• Ability to produce clear technical documentation and work collaboratively across organizational teams and external vendors
• Ability to successfully complete a background investigation and required security/privacy training
• Ability to work during required Eastern Time coverage hours and travel periodically to Beltsville, Maryland
• Preferred: 5+ years of progressively responsible library systems, library technology, systems integration, or comparable technical experience, with substantial hands-on Alma administration experience
• Preferred advanced degree such as an MLS/MLIS, MS in Information Systems, Computer Science, Data Science, or related discipline
• Preferred experience as an Alma Systems Administrator, Alma Platform Manager, Library Systems Engineer, Systems Librarian, or similar role
• Preferred advanced Python proficiency, Alma APIs, Git or comparable version-control systems, Confluence, issue-tracking tools, high-availability production systems, federal government or regulated environments, and enterprise information-system integrations
• Ability to sit and work at a computer for extended periods
• Ability to communicate effectively in person and virtually
• Ability to travel periodically to Beltsville, Maryland and navigate a professional office environment

Demonstrates expertise in administering Ex Libris Alma, including user roles, metadata configurations, and job monitoring, while effectively managing Python-based data workflows and adhering to change-control processes. Proficient in Agile methodologies and capable of producing clear technical documentation to support cross-functional collaboration.

• Ex Libris Alma Administration
• Python-Based Workflow Automation
• Agile/Scrum Participation
• Change-Control Governance
• Metadata Standards Familiarity

• Alma Metadata Tools
• Data Workflow Troubleshooting
• Configuration Management
• Version Control
• Job Monitoring
• Data Ingestion
• Schema Diagnosis
• Change Lifecycle Documentation
• Backup/Restore Procedures
• Incident Management

• Effective Communication
• Collaborative Teamwork
• Problem Solving

• Library Services Platform
• Metadata Standards
• Data Governance
• Information Security
• Accessibility Compliance

• Confluence
• Git
• Alma APIs
• Issue-Tracking Tools