... technical teams and business outcomes. Position Summary The Building Automation Systems (BAS ... orders, and contract renewals Track and report on key performance metrics Reporting & CRM ...
... technical teams and business outcomes. Position Summary The Building Automation Systems (BAS ... orders, and contract renewals Track and report on key performance metrics Reporting & CRM ...
BAS Account Manager
New Castle, DE · On-site
... technical teams and business outcomes. Position Summary The Building Automation Systems (BAS ... orders, and contract renewals Track and report on key performance metrics Reporting & CRM ...
BAS Account Manager
New Castle, DE · On-site
... technical teams and business outcomes. Position Summary The Building Automation Systems (BAS ... orders, and contract renewals Track and report on key performance metrics Reporting & CRM ...
PMO Project Manager
Newark, DE · Hybrid
... in order to establish a stable framework that supports all project teams and stakeholders to ... technical, financial, analytical, and communication skills including the ability to explain ...
Quick apply
Apply Early
PMO Project Manager
Newark, DE · Hybrid
... in order to establish a stable framework that supports all project teams and stakeholders to ... technical, financial, analytical, and communication skills including the ability to explain ...
Apply Early
Senior Project Manager / Estimator
$120K - $150K/yr
Develop and manage project schedules, budgets, cost forecasts, and change orders * Coordinate subcontractors, vendors, inspectors, and internal field staff * Monitor job costs, productivity, and cash ...
Quick apply
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Senior Project Manager / Estimator
$120K - $150K/yr
Develop and manage project schedules, budgets, cost forecasts, and change orders * Coordinate subcontractors, vendors, inspectors, and internal field staff * Monitor job costs, productivity, and cash ...
Apply Early
In order to sustain these traits in the future, the DSM also manages the hiring, training, and ... Technical training and development planning Customer Experience Cost control Ensure process ...
In order to sustain these traits in the future, the DSM also manages the hiring, training, and ... Technical training and development planning Customer Experience Cost control Ensure process ...
District Service Manager
New Castle, DE · On-site
In order to sustain these traits in the future, the DSM also manages the hiring, training, and ... Technical training and development planning Customer Experience Cost control Ensure process ...
District Service Manager
New Castle, DE · On-site
In order to sustain these traits in the future, the DSM also manages the hiring, training, and ... Technical training and development planning Customer Experience Cost control Ensure process ...
Assistant Service Manager
Newark, DE · On-site
Explains technical information about repair to customers in a clear, concise and professional ... Obtains the customers written approval on all repair orders at the time of the write-up or when ...
Assistant Service Manager
Newark, DE · On-site
Explains technical information about repair to customers in a clear, concise and professional ... Obtains the customers written approval on all repair orders at the time of the write-up or when ...
Construction Project Manager
Newark, DE · On-site
Provide technical guidance to ensure engineering solutions are not only effective but also ... Work closely with the site's EHS&S team to ensure projects and work orders are designed, planned ...
Construction Project Manager
Newark, DE · On-site
Provide technical guidance to ensure engineering solutions are not only effective but also ... Work closely with the site's EHS&S team to ensure projects and work orders are designed, planned ...
Customer Service Representative
Wilmington, DE · On-site
$20 - $23.94/hr
... technical, and non-technical staff augmentation and talent acquisition services. Job Title ... Customer Service Rep must obtain a thorough knowledge of the domestic order management system and ...
Customer Service Representative
Wilmington, DE · On-site
$20 - $23.94/hr
... technical, and non-technical staff augmentation and talent acquisition services. Job Title ... Customer Service Rep must obtain a thorough knowledge of the domestic order management system and ...
HVACR Instructor 2026-27 SY
Woodside, DE · On-site
High School/Career and Technical Education Date Posted: 5/18/2026 Location: POLYTECH High School ... order in the classroom in a fair and culturally sensitive manner. o Encourage students to set and ...
HVACR Instructor 2026-27 SY
Woodside, DE · On-site
High School/Career and Technical Education Date Posted: 5/18/2026 Location: POLYTECH High School ... order in the classroom in a fair and culturally sensitive manner. o Encourage students to set and ...
District Service Manager
New Castle, DE · On-site
In order to sustain these traits in the future, the DSM also manages the hiring, training, and ... Technical training and development planning • Customer Experience • Cost control • Ensure ...
District Service Manager
New Castle, DE · On-site
In order to sustain these traits in the future, the DSM also manages the hiring, training, and ... Technical training and development planning • Customer Experience • Cost control • Ensure ...
Product Manager
DE · On-site +1
Accountable for customer acquisition and order intake together with the sales and global product ... Technical presentations, webinars, trade journal publications,social selling etc.). * Living ABB ...
Product Manager
DE · On-site +1
Accountable for customer acquisition and order intake together with the sales and global product ... Technical presentations, webinars, trade journal publications,social selling etc.). * Living ABB ...
... and managing work orders, overseeing planning and scheduling, and ensuring all maintenance ... Required tools, equipment, and technical data applicable to assigned tasks * Must hold appropriate ...
... and managing work orders, overseeing planning and scheduling, and ensuring all maintenance ... Required tools, equipment, and technical data applicable to assigned tasks * Must hold appropriate ...
PARTS MANAGER
New Castle, DE · On-site
Review technical bulletins with the parts advisors. * Review parts and accessory bulletins with ... Ensure daily orders are "homed" and recorded immediately upon receipt * Ensure back-orders are ...
PARTS MANAGER
New Castle, DE · On-site
Review technical bulletins with the parts advisors. * Review parts and accessory bulletins with ... Ensure daily orders are "homed" and recorded immediately upon receipt * Ensure back-orders are ...
... orders. • Support regional marketing campaigns and lead generation activities. Customer ... Ability to manage a high volume of accounts and maintain territory discipline. • Technical ...
... orders. • Support regional marketing campaigns and lead generation activities. Customer ... Ability to manage a high volume of accounts and maintain territory discipline. • Technical ...
Interior Mechanic LAUNCH Technical Workforce Solutions is seeking a Interior Mechanic with ... Maintains work order and calls for inspection as necessary. * Assumes responsibility for ...
Interior Mechanic LAUNCH Technical Workforce Solutions is seeking a Interior Mechanic with ... Maintains work order and calls for inspection as necessary. * Assumes responsibility for ...
Provide advanced technical troubleshooting support for voice systems and troubleshooting voice-over ... work order system, to track and work customer requests. * Input data of work requests that are ...
Quick apply
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Provide advanced technical troubleshooting support for voice systems and troubleshooting voice-over ... work order system, to track and work customer requests. * Input data of work requests that are ...
Apply Early
Reporting to the SMPO, this role ensures compliance with financial, legal, and technical ... The Region Procurement Manager manages a team responsible for contracts, purchase orders, bid ...
Reporting to the SMPO, this role ensures compliance with financial, legal, and technical ... The Region Procurement Manager manages a team responsible for contracts, purchase orders, bid ...
(USA) Technician, General Facilities Maintenance Food Technician
Middletown, DE · On-site
$19 - $35/hr
Competence in managing work orders and maintenance logs. Customer Service: Clear, transparent, and ... Vocational or Technical certification and 3 years' experience in one of the following trades ...
(USA) Technician, General Facilities Maintenance Food Technician
Middletown, DE · On-site
$19 - $35/hr
Competence in managing work orders and maintenance logs. Customer Service: Clear, transparent, and ... Vocational or Technical certification and 3 years' experience in one of the following trades ...
Skills Needed Technical Expertise: Proficiency in diagnosing and repairing commercial food ... Competence in managing work orders and maintenance logs. Customer Service: Clear, transparent, and ...
Skills Needed Technical Expertise: Proficiency in diagnosing and repairing commercial food ... Competence in managing work orders and maintenance logs. Customer Service: Clear, transparent, and ...
Technical Order Manager information
What is a Technical Order Manager?
What are the key skills and qualifications needed to thrive as a Technical Order Manager, and why are they important?
What are the main challenges a Technical Order Manager faces when coordinating updates to technical documentation?
Is order management a good career?
What jobs make $3,000 a day?
What is the difference between Technical Order Manager vs Technical Writer?
| Aspect | Technical Order Manager | Technical Writer |
|---|---|---|
| Credentials | Often requires military or aerospace technical certifications, security clearances | Typically holds a degree in technical communication, journalism, or related field |
| Work Environment | Primarily in military, aerospace, or defense settings, managing technical documentation | In office or remote, creating and editing technical manuals, guides, and documentation |
| Industry Usage | Common in defense, aerospace, and government sectors | Used across various industries including technology, manufacturing, and engineering |
| Search/Comparison Intent | Understanding roles related to technical documentation management | Looking for technical writing or documentation roles |
The Technical Order Manager focuses on managing and maintaining technical orders, often requiring specialized certifications and security clearances in defense or aerospace sectors. In contrast, a Technical Writer primarily creates and edits technical documentation across various industries. While both roles involve technical knowledge, their responsibilities and work environments differ significantly.
What are the highest paying industrial jobs?
What is the role of a technical manager?
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Job description
Description
ModernControls is seeking a driven and customer-focused Building Automation Systems (BAS) Account Manager to support and grow our service and controls business across the Mid-Atlantic region. This role is responsible for managing existing client relationships while identifying new opportunities for service agreements, system upgrades, and energy solutions. The ideal candidate understands building automation, is comfortable in front of customers, and can bridge the gap between technical teams and business outcomes.
Position Summary
The Building Automation Systems (BAS) Account Manager is responsible for developing, managing, and expanding client relationships within assigned accounts. This role serves as the primary point of contact for customers, ensuring high levels of satisfaction while driving revenue growth through service agreements, system upgrades, and project opportunities.
The BAS Account Manager works closely with operations, project management, and service teams to deliver solutions that align with customer needs and company objectives.
Key Responsibilities
Client Relationship Management
Serve as the primary liaison for assigned BAS accounts
Build and maintain strong, long-term customer relationships
Conduct regular client check-ins, site visits, and business reviews
Ensure customer satisfaction and retention across all service lines
Sales & Business Development
Identify and pursue new business opportunities within existing accounts
Develop and present proposals for service agreements, retrofits, and system upgrades
Drive growth in maintenance contracts, energy optimization solutions, and capital projects
Meet or exceed assigned revenue and margin targets
Account Strategy & Planning
Develop account plans to support long-term growth and retention
Understand client facilities, systems, and operational needs
Coordinate with internal teams to align resources with customer requirements
Project & Service Coordination
Partner with Project Managers and Service Teams to ensure successful execution
Monitor project progress, customer expectations, and overall delivery
Assist in resolving issues, escalations, and service concerns
Financial Oversight
Manage account profitability, including pricing, margins, and contract performance
Support billing, change orders, and contract renewals
Track and report on key performance metrics
Reporting & CRM Management
Maintain accurate records in CRM and internal systems
Provide regular updates on pipeline, forecasts, and account status
Support leadership with reporting and strategic insights
Reporting & CRM Management
Maintain accurate records in CRM and internal systems
Provide regular updates on pipeline, forecasts, and account status
Support leadership with reporting and strategic insights
Requirements
Education & Experience
Bachelor's degree in Business, Engineering, or related field preferred
5+ years of experience in BAS, HVAC, controls, or related industry
Proven track record in account management or technical sales
Technical Knowledge
Strong understanding of building automation systems (e.g., Johnson Controls Metasys, Siemens Desigo, Honeywell systems)
Familiarity with HVAC systems, controls integration, and energy management
Ability to interpret technical drawings, specifications, and system designs
Skills & Competencies
Strong communication and relationship-building skills
Proven ability to manage multiple accounts and priorities
Financial acumen with understanding of margins and contract structures
Problem-solving and conflict resolution skills
Self-motivated with a results-driven mindset
Working Conditions
Combination of office and field environment
Regular travel to client sites required
Occasional after-hours support for critical client needs
Compensation & Benefits
Competitive base salary
Company vehicle or car allowance
Company Paid Health Insurance
Dental, and vision insurance
401(k) with company contribution
Paid time off and holidays
Core Values Alignment
The BAS Account Manager is expected to embody and promote the company's core values:
Run Toward the Fire
Never Give Up
Held to a Higher Standard
My Word is Our Bond
Be Modern
Have Each Other's Back
Success Metrics
Revenue growth within assigned accounts
Contract renewal and retention rates
Customer satisfaction scores
Gross margin performance
Pipeline development and close rate
About ModernControls
Sourced by ZipRecruiter
Industry
Construction
Company size
51 - 200 Employees
Headquarters location
New Castle, DE, US
Year founded
1989