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Technical Operations Intern Jobs in Laurel, MD (NOW HIRING)

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How much do technical operations intern jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for technical operations intern in Laurel, MD is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.09 per hour, depending on experience, location, and employer.

What is a technical operations intern?

A Technical Operations Intern is a student or recent graduate who assists with the daily technical activities that support a company’s IT infrastructure and operations. Their responsibilities often include monitoring systems, troubleshooting issues, supporting deployment processes, and collaborating with engineering or IT teams to ensure smooth technical workflows. This internship provides hands-on experience with real-world systems and technologies, preparing interns for future roles in technical operations, IT, or system administration.

What do technical operations interns do?

As a Technical Operations Intern, you can expect to be involved in a variety of projects such as monitoring system performance, assisting with troubleshooting technical issues, supporting the deployment of new tools or software updates, and documenting operational procedures. You'll often collaborate with IT, engineering, and support teams to ensure smooth day-to-day operations and may participate in process improvement initiatives. This role offers hands-on experience with real-world infrastructure and provides a solid foundation for understanding how technical operations support business continuity in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a technical operations intern?

To thrive as a Technical Operations Intern, you typically need foundational knowledge in IT concepts, problem-solving abilities, and relevant coursework in computer science or engineering. Familiarity with troubleshooting tools, ticketing systems like Jira or ServiceNow, and basic scripting languages is often expected. Strong communication, teamwork, and a proactive attitude help interns excel when collaborating across departments or handling technical issues. These skills and qualities are crucial for efficiently supporting operational workflows and learning quickly in a dynamic technical environment.

What are the most commonly searched types of Technical Operations jobs in Laurel, MD?

The most popular types of Technical Operations jobs in Laurel, MD are:

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For Technical Operations Intern jobs in Laurel, MD, the most frequently searched job titles are:

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Technical Operations Intern jobs near you
Infographic showing various Technical Operations Intern job openings in Laurel, MD as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $36,380 per year, or $17.5 per hour.

Business Process Intern - AI & Automation Intern

Five Guys

Alexandria, VA

$20/hr

Full-time

Re-posted 25 days ago

Five Guys rating

6.3

Company rating: 6.3 out of 10

Based on 390 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Job description

Business Process Intern

Department: Business Process & Digital Transformation
Location: Corporate Office (InOffice)
Internship Length: 10 Weeks | June 8, 2026 – August 14, 2026
Pay Rate: $20.00 per hour
Schedule: FullTime, InOffice

Position Overview

The Business Process Intern will support digital transformation initiatives through business process analysis and optimization. This role focuses on reviewing existing workflows, identifying inefficiencies, and recommending improvements that incorporate AI, machine learning, and automation technologies.

The intern will assist in designing and documenting streamlined processes that improve operational efficiency, scalability, and system performance while contributing to enterprisewide process improvement initiatives.

Essential Duties & Responsibilities
  • Review and document existing business processes across multiple departments
  • Identify inefficiencies, redundancies, and bottlenecks within workflows
  • Research and recommend AIdriven solutions and advanced tools to improve productivity and scalability
  • Collaborate with crossfunctional teams to understand business requirements and operational constraints
  • Assist in developing process improvement proposals, including costbenefit and impact analyses
  • Support implementation planning for approved process changes and automation initiatives
  • Prepare reports and presentations summarizing findings, insights, and recommendations for leadership
General Intern Program Responsibilities
  • Complete a capstone project focused on the assigned discipline and present findings to stakeholders during the final week of the program
  • Perform additional administrative and projectbased duties as assigned
Computer & Technical Skills
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); advanced Excel skills preferred
  • Ability to research, evaluate, and identify AIdriven tools for process optimization
  • Familiarity with process mapping and documentation tools
  • Exposure to workflow automation platforms such as Power Automate or Zapier
  • Knowledge of AI tools, robotic process automation (RPA), or machine learning concepts
  • Basic understanding of integrations with databases or cloudbased services
Qualifications & Skills
  • Strong analytical and problemsolving skills with high attention to detail
  • Excellent written, verbal, and group communication skills
  • Ability to read, analyze, create, and interpret business documentation and correspondence
  • Ability to work collaboratively across teams and manage multiple priorities
Education & Experience
  • Rising Senior or recent graduate (Class of 2026) pursuing a bachelor’s degree in Data Science 
About the Five Guys Internship Program

The Five Guys Internship Program is a paid, handson experience designed for students seeking real exposure to how a fastgrowing, peoplefirst organization operates. Interns work closely with corporate and field teams on meaningful projects, gain insight into daytoday business operations, and develop practical skills that translate directly into a professional career.

Throughout the program, interns receive mentorship, collaborate with leaders, and complete a capstone project presented to leadership—while being treated as a true part of the Five Guys team.

Application Instructions

To be considered, applicants must submit:

  • Resume
  • Cover letter explaining why they are interested in interning at Five Guys
  • Rising Senior or recent graduate (Class of 2026) pursuing a bachelor’s degree in Data Science 

Applicants must be able to commit to a fulltime, inoffice schedule for the 10week summer internship program.


What Five Guys employees say

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About Five Guys

Sourced by ZipRecruiter

Five Guys Burgers and Fries started with humble beginnings 25 years ago in Northern Virginia. With the exception of opening over 1,000 additional restaurants, we have not changed much. We are a family led company that has a very clear vision of what we do. We serve outstanding, fresh burgers and fries in extremely clean restaurants with great customer focused service. You'll love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at how quickly your career will grow!

Industry

Food services and drinking places and traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Lorton, VA, US

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