Technical Operations Intern Jobs in Chicago, IL (NOW HIRING)

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. 
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Position title: SAP iXp Intern –  AI Engineer Intern (Customer Success)

Location: Naperville, IL

Internship Duration: 12 months

Working hours: 20-40 hours/week

As an AI Engineer Intern, you will support the exploration, prototyping, and implementation of AI-driven solutions that improve customer outcomes and internal productivity within SAP Customer Success. You’ll work with engineers and product stakeholders to build small features, run experiments, and document learnings. Because AI evolves quickly, adaptability, curiosity, and practical problem-solving are essential.

Key Responsibilities:

• Assist in developing and validating AI use cases that improve operational effectiveness.
• Participate in the lifecycle of AI projects from ideation and prototyping to pilot deployment under guidance.
• Support integration of AI capabilities into existing tools and services (APIs, microservices).
• Research emerging AI trends (LLMs, retrieval, evaluation) and summarize applicability to SAP scenarios.
• Create and maintain clear technical documentation, experiment reports, and implementation guides

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning. We iterate fast and deploy to production quickly. The ability to learn quickly and adapt to new tools and methods is essential.

• Education: Pursuing a Bachelor’s or Master’s in Computer Science, Engineering, Mathematics, or related field. Exceptions possible for candidates demonstrating strong resourcefulness and creative technical problem-solving.
• Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program
• Technical Skills:
  • Programming: Comfortable with Python; familiarity with JavaScript/TypeScript and basic frontend development is a plus.
  • AI & Machine Learning: Coursework or practical experience with open-source ML/LLM frameworks (e.g., PyTorch, Hugging Face, LangChain or LlamaIndex).
  • Data: Basic understanding of data analysis, SQL, and use of notebooks; exposure to evaluation/metrics is a plus.
• Other Skills:
  • Strong problem-solving skills and bias to practical application.
  • Clear communication and teamwork; willingness to learn from feedback.
  • Business curiosity to connect AI work to customer and process outcomes.

Helpful Qualifications:

• Experience with REST APIs and simple backend services (e.g., FastAPI) and version control (Git).
• Experience with building full-stack solutions, including UX (React, common web technologies).
• Exposure to cloud platforms (SAP BTP, Azure, GCP, or AWS), containers (Docker), and CI basics.
• Familiarity with retrieval-augmented generation (RAG): embeddings, vector stores, chunking, and prompting.
• Knowledge of SAP technologies is a plus (e.g., SAP BTP AI Core/Launchpad, SAP HANA Cloud/SAP Datasphere).
• Prior involvement in student projects, hackathons, or agile teams; comfort writing unit tests and docs.

Helpful Additional Skills:

• Interest in information retrieval and evaluation (offline/online tests, A/B basics, guardrails).
• Basic understanding of secure coding and data privacy concepts.
• Full-stack familiarity (React or similar) to build lightweight internal UIs.
• Experience building small internal SDKs, templates, or scripts to improve developer productivity.
• Background in UX prototyping or user research to validate AI workflows

Meet your team:

This role offers hands-on experience at the forefront of applied AI within an enterprise context—contributing to real-world solutions while learning how to ship responsibly, measure impact, and collaborate across teams.

#SAPNextGen

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 0-USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 457106  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid