Technical Operations Intern Jobs in Chicago, IL (NOW HIRING)

 Work Location Type: Hybrid

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.  

Compensation:

This position is hourly, and the starting pay rate is $36/hour

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.  

The Grainger Technology Group (GTG) internship is a 10-week, paid program based in our downtown Chicago office where interns work across teams such as Product Engineering, Cybersecurity, Applied Machine Learning, User Experience, Digital Experience Analytics, and more to help build the technology that keeps Grainger and its customers moving. As a GTG intern, you will be treated as a member of the team and contribute to meaningful work tied to real customer and business outcomes, not a separate side project. You will gain hands-on exposure to modern technology stacks, digital platforms, AI-enabled workflows, and enterprise systems while learning from experienced team members. Throughout the summer, you will also participate in networking, social, and professional development events and present the work you accomplished to senior leadership.

As a Cybersecurity Intern, you will work with security analysts, engineers, architects, and risk partners who help protect the technology, data, operations, and customer experiences behind a large enterprise. You will join a team focused on a specific security function and contribute to work connected to real security outcomes rather than a standalone intern exercise. Depending on business need and alignment with your skills, you may gain exposure to technical security operations, governance/risk/compliance, identity and access management, security engineering, or incident readiness.

• Support security team members in monitoring Grainger’s environment for signs of compromise and support responses to potential security incidents.
• Assist with supporting and analyzing proactive security program processes, asset inventories, platform monitoring, or infrastructure/resource provisioning activities to identify trends and opportunities for improvement.
• Learn how systems and applications connect, how identities and access are created and mapped, and how security controls support business processes.
• Support vulnerability management processes by reviewing findings, helping track remediation, and validating closure.
• Gain exposure to SIEM platforms for alert triage, log analysis, and basic threat detection
• Use tools such as Jira/Service Now or similar platforms to manage work, document progress, and support team backlogs or sprint cycles.
• Explore appropriate use of AI-enabled research, prompt engineering, scripting, or automation where appropriate while validating outputs and investigating root causes.
• Communicate with team members, document processes, make technical recommendations, and help colleagues become more resilient to cyber threats.
• Build new learning foundations by working across unfamiliar code, tools, systems, and business contexts with curiosity and ownership.
• Present your work, impact, and key learnings to technology leaders at the end of the internship.

• Expected graduation with a bachelor’s degree between December 2027 and June 2028.
• Preferably pursuing a degree in Cybersecurity, Information Security, Computer Science, Computer Information Systems, Information Technology, Engineering, Criminal Justice, Business, or a related field; equivalent practical experience, micro-credentials, military experience, law enforcement experience, internal technical experience, or demonstrated self-directed learning will also be considered.
• Foundational understanding of networking, operating systems, cloud or infrastructure concepts, applications.
• Familiarity with cybersecurity concepts such as vulnerability management, log analysis, incident response, or threat detection.
• Interest in one or more cybersecurity paths, such as Security Operations/SOC, security engineering, governance/risk/compliance, identity and access management, threat detection, incident response, or security awareness.
• Curiosity, critical thinking, and the ability to validate information, investigate root causes, and avoid over-reliance on tool-generated answers.
• Interest in AI-enabled workflows, prompt engineering, scripting, automation, or security tooling, with a willingness to learn how and when to use these tools responsibly.
• Strong communication, collaboration, adaptability, attention to detail, and ownership.
• Cumulative GPA of 3.0 or higher.
• Does not require sponsorship.

 We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are also committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.