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Technical Operations Analyst Jobs in Florida (NOW HIRING)

IQ Fiber

Operations Analyst

Jacksonville, FL · On-site

This role sits at the intersection of analytics and operations, serving as a key partner to technical operations, customer support, and leadership. The ideal candidate will be responsible for owning ...

IQ Fiber

Operations Analyst

Jacksonville, FL · On-site

This role sits at the intersection of analytics and operations, serving as a key partner to technical operations, customer support, and leadership. The ideal candidate will be responsible for owning ...

Leidos

Technical Operations Manager

Orlando, FL

$92K - $166K/yr

This position requires a results‑oriented individual with exceptional communication, analytical ... Managing technical operations personnel supporting NASA communications and mission systems.

Leidos

Technical Operations Manager

Orlando, FL · On-site

$110K - $125K/yr

This position requires a results-oriented individual with exceptional communication, analytical ... Managing technical operations personnel supporting NASA communications and mission systems.

Leidos

Technical Operations Manager

Orlando, FL · On-site

$110K - $125K/yr

This position requires a resultsoriented individual with exceptional communication, analytical, and ... Managing technical operations personnel supporting NASA communications and mission systems.

Leidos

Technical Operations Manager

Kissimmee, FL

$92K - $166K/yr

This position requires a results‑oriented individual with exceptional communication, analytical ... Managing technical operations personnel supporting NASA communications and mission systems.

THE RITESCREEN COMPANY LLC

Operations Analyst

Hialeah, FL · On-site

$80K - $95K/yr

Technical Skills * Microsoft Office Suite and SharePoint * SQL for data extraction * Power BI or ... Process mapping and operational analysis * Forecasting, scenario modeling, and trend analysis * ERP ...

Simpro

Customer Operations Analyst

Miami, FL

Customer Operations Analyst The Customer Operations Analyst is part of Simpro's Revenue Operations ... to both technical and non-technical stakeholders. * Support the certification and ongoing ...

NLP Logix

Client Operations Analyst II

Jacksonville, FL · On-site

$75K - $85K/yr

The ideal candidate is a technical problem-solver who enjoys root cause analysis, data integrity ... Operations, Product, Engineering, QA, and client-facing teams. What You Will Do * Serve as Tier 2 ...

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All JobsTechnical Operations Analyst JobsTechnical Operations Analyst Jobs in Florida

Technical Operations Analyst information

See Florida salary details

$26.5K

$66.4K

$106.5K

How much do technical operations analyst jobs pay per year?

As of Jun 13, 2026, the average yearly pay for technical operations analyst in Florida is $66,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $75,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Technical Operations Analysts, and how are they typically addressed?

Technical Operations Analysts often encounter challenges such as managing multiple high-priority incidents simultaneously, quickly troubleshooting complex technical issues, and coordinating with various teams to resolve system outages. To address these challenges, analysts rely on strong organizational skills, effective communication, and established escalation procedures. Many organizations also provide ongoing training and encourage collaboration across IT, development, and support teams to ensure swift resolution of operational issues and continuous improvement of processes.

What are the key skills and qualifications needed to thrive as a Technical Operations Analyst, and why are they important?

To thrive as a Technical Operations Analyst, you need strong analytical skills, problem-solving abilities, and a background in information technology or computer science, often supported by a relevant degree. Familiarity with monitoring tools, incident management systems, databases, and sometimes certifications like ITIL or CompTIA are commonly required. Attention to detail, effective communication, and the ability to work under pressure are standout soft skills in this role. These skills ensure efficient system operations, rapid issue resolution, and seamless collaboration across technical teams.

What is the difference between Technical Operations Analyst vs Network Operations Analyst?

AspectTechnical Operations AnalystNetwork Operations Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNABachelor's in Networking, IT, or related; certifications like Cisco CCNA or Network+
Work EnvironmentIT departments, data centers, technical support teamsNetwork operations centers, telecommunications companies, ISPs
Employer & Industry UsageTech companies, financial institutions, large enterprisesTelecom providers, internet service providers, network service firms
Common Search & ComparisonOften compared for technical support and infrastructure rolesCompared for network monitoring and troubleshooting roles

The Technical Operations Analyst focuses on overall IT systems, infrastructure, and technical support, while the Network Operations Analyst specializes in managing and troubleshooting network-specific issues. Both roles require similar certifications and work environments but differ in their primary focus areas within technology operations.

What is a Technical Operations Analyst?

A Technical Operations Analyst is a professional responsible for monitoring, maintaining, and improving the technical systems and processes that support an organization's operations. They analyze system performance, troubleshoot technical issues, and collaborate with IT and business teams to ensure smooth daily operations. Their role often involves implementing new technologies, optimizing workflows, and providing technical support to ensure efficiency and reliability of business-critical systems.
What are popular job titles related to Technical Operations Analyst jobs in Florida? For Technical Operations Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Technical Operations Analyst jobs in Florida look for? The top searched job categories for Technical Operations Analyst jobs in Florida are:
Technical Operations Analyst jobs near you
Infographic showing various Technical Operations Analyst job openings in Florida as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $66,351 per year, or $31.9 per hour.
Operations Analyst

Operations Analyst

IQ Fiber

Jacksonville, FL • On-site

Full-time

Posted 29 days ago

Job description

A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
IQ Fiber is seeking a highly analytical and operationally focused Analytics Operations Analyst to support data-driven decision-making. This role sits at the intersection of analytics and operations, serving as a key partner to technical operations, customer support, and leadership.
The ideal candidate will be responsible for owning intake prioritization of analytics requests by business impact and KPI alignment, reporting data from our OSS/BSS platform (gaiia), and delivering actionable insights through daily KPI reporting, operational analysis, and performance tracking. This is a hands-on role in a fast-paced, scaling environment where data is critical to execution and growth.
Essential Duties and Responsibilities:
  • Own and manage the incoming data and reporting requests, including prioritization and ticket clarity
  • Monitor data quality across systems (Snowflake, OSS/BSS, external platforms)
  • Facilitate requirements gathering sessions, provide regular status updates on deliverables, and act as a bridge between technical and non-technical teams
  • Build and maintain dashboards for real-time operational visibility, supporting day-to-day operations and troubleshooting data/process issues
  • Partner with operations teams (technical operations, dispatch, and customer support) to ensure accurate system usage and data integrity
  • Develop, maintain, and distribute daily, weekly, and monthly KPI reporting (e.g., installs, service tickets, churn, uptime, customer metrics)
  • Analyze operational performance trends and provide actionable insights to improve efficiency and customer experience
  • Build and maintain dashboards and reports to enable real-time visibility into key operational metrics
  • Identify data gaps, inconsistencies, and process inefficiencies; recommend and implement improvements
  • Collaborate with Analytics, Operations, Finance, and leadership teams to align on data definitions and reporting standards
  • Lead forecasting and capacity planning efforts through data analysis and trend modeling
  • Act as a liaison between operations and technical teams to translate business needs into system and reporting enhancements
  • This role has authority to propose and implement KPI definitions and reporting standards, and to recommend operational changes based on analysis.

Qualifications:
  • Bachelor's degree in Computer Science, Data Analytics, Engineering, or related field
  • 3+ years of experience in in analytics, operations, or business intelligence roles
  • Strong SQL skills and experience with modern data stack tools (e.g. Snowflake)
  • Experience working with operational data and KPI reporting in a fast-paced environment
  • Ability to translate data into clear insights and recommendations for non-technical stakeholders
  • Strong attention to detail and ability to manage multiple priorities
  • Strong ability to perform root-cause analysis and communicate recommendations with clear business impact.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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