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Technical Operations Analyst Jobs in Florida (NOW HIRING)

asrcfh

Operations Analyst

Tampa, FL

The Operations Analyst is responsible for assisting the United States Special Operations Command ... Monitor taskings and projects for major disruptions, incidents, or issues, use technical background ...

asrcfh

Operations Analyst

Tampa, FL

The Operations Analyst is responsible for assisting the United States Special Operations Command ... Monitor taskings and projects for major disruptions, incidents, or issues, use technical background ...

kgs

Operations Analyst

Tampa, FL

The Operations Analyst shall assist the government in developing and analyzing organizational plans ... to provide forward leaning technical, professional, and operational solutions. KGS enables ...

ASRC Federal Holding

Operations Analyst

Tampa, FL · On-site

The Operations Analyst is responsible for assisting the United States Special Operations Command ... Provide IT Governance, programmatic and technical assistance. * Develop client relationships based ...

Koniag, Inc.

Operations Analyst

Tampa, FL · On-site

The Operations Analyst shall assist the government in developing and analyzing organizational plans ... to provide forward leaning technical, professional, and operational solutions. KGS enables ...

kgs

Operations Analyst

Tampa, FL

The Operations Analyst shall assist the government in developing and analyzing organizational plans ... to provide forward leaning technical, professional, and operational solutions. KGS enables ...

eMed LLC

Head of Technical Operations

Miami, FL · On-site

Head of Technical Operations Miami Headquarters eMed is transforming healthcare through technology ... Strong analytical mindset with experience using operational metrics to drive business decisions ...

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All JobsTechnical Operations Analyst JobsTechnical Operations Analyst Jobs in Florida

Technical Operations Analyst information

See Florida salary details

$26.5K

$66.4K

$106.5K

How much do technical operations analyst jobs pay per year?

As of Jul 13, 2026, the average yearly pay for technical operations analyst in Florida is $66,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $75,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Technical Operations Analysts, and how are they typically addressed?

Technical Operations Analysts often encounter challenges such as managing multiple high-priority incidents simultaneously, quickly troubleshooting complex technical issues, and coordinating with various teams to resolve system outages. To address these challenges, analysts rely on strong organizational skills, effective communication, and established escalation procedures. Many organizations also provide ongoing training and encourage collaboration across IT, development, and support teams to ensure swift resolution of operational issues and continuous improvement of processes.

What are the key skills and qualifications needed to thrive as a Technical Operations Analyst, and why are they important?

To thrive as a Technical Operations Analyst, you need strong analytical skills, problem-solving abilities, and a background in information technology or computer science, often supported by a relevant degree. Familiarity with monitoring tools, incident management systems, databases, and sometimes certifications like ITIL or CompTIA are commonly required. Attention to detail, effective communication, and the ability to work under pressure are standout soft skills in this role. These skills ensure efficient system operations, rapid issue resolution, and seamless collaboration across technical teams.

What is the difference between Technical Operations Analyst vs Network Operations Analyst?

AspectTechnical Operations AnalystNetwork Operations Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNABachelor's in Networking, IT, or related; certifications like Cisco CCNA or Network+
Work EnvironmentIT departments, data centers, technical support teamsNetwork operations centers, telecommunications companies, ISPs
Employer & Industry UsageTech companies, financial institutions, large enterprisesTelecom providers, internet service providers, network service firms
Common Search & ComparisonOften compared for technical support and infrastructure rolesCompared for network monitoring and troubleshooting roles

The Technical Operations Analyst focuses on overall IT systems, infrastructure, and technical support, while the Network Operations Analyst specializes in managing and troubleshooting network-specific issues. Both roles require similar certifications and work environments but differ in their primary focus areas within technology operations.

What is a Technical Operations Analyst?

A Technical Operations Analyst is a professional responsible for monitoring, maintaining, and improving the technical systems and processes that support an organization's operations. They analyze system performance, troubleshoot technical issues, and collaborate with IT and business teams to ensure smooth daily operations. Their role often involves implementing new technologies, optimizing workflows, and providing technical support to ensure efficiency and reliability of business-critical systems.
What are popular job titles related to Technical Operations Analyst jobs in Florida? For Technical Operations Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Technical Operations Analyst jobs in Florida look for? The top searched job categories for Technical Operations Analyst jobs in Florida are:
Technical Operations Analyst jobs near you
Infographic showing various Technical Operations Analyst job openings in Florida as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $66,351 per year, or $31.9 per hour.
Technical Operations Supervisor

Technical Operations Supervisor

IQ Fiber

Jacksonville, FL • On-site

Full-time

Posted 7 days ago

Job description

A Smarter Career Choice
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
Position Summary
IQ Fiber is seeking a Supervisor, Technical Operations responsible for supervising and coordinating the day-to-day activities of a team of field technicians, ensuring fiber drops, installations, and service calls are completed accurately, on time, and in accordance with quality and safety standards. This is a high-energy, coaching-focused role that builds a collaborative, results-driven environment where team members can thrive in their careers.
The Supervisor balances daily workload, arranges resources to meet demand, performs technical field work when needed, and responds to escalations. This role works closely with operations leadership to surface issues related to customer perception, workforce, service, and performance. Rotating weekend hours are required.
Essential Duties and Responsibilities
  • Supervise day-to-day operations of the Technical Operations team, ensuring fiber drops, installations, and service calls are completed accurately, on time, and in accordance with quality and safety standards.
  • Monitor staff scheduling and availability, making dynamic adjustments to meet customer install intervals and service resolution goals; review daily priorities and balance workload to ensure results are achieved.
  • Train and coach team members to improve technical and soft skills; provide ongoing performance feedback, conduct evaluations, and support individual career development.
  • Assist with hiring, onboarding, development, and retention of the Technical Operations team.
  • Act as an escalation point for critical issues, taking end-to-end ownership of customer incidents and engaging other teams as needed to drive swift resolution.
  • Ensure team adherence to customer, company, industry (TIA/EIA, ANSI, BICSI), and OSHA safety standards; monitor compliance with installation and service quality programs.
  • Manage and improve team standards, procedures, and working practices; assist with internal and external knowledge bases and SOPs.
  • Oversee proper operation and maintenance of assigned vehicles, equipment, and tools within company safety standards.
  • Communicate issues related to customer perception, workforce, service, and performance to operations leadership; provide plant issue feedback to the outside plant construction manager to support continuous improvement.
  • Assist with daily, weekly, and monthly productivity and performance reports; provide operational coverage outside regular business hours and perform technical field work when needed.

Required Qualifications
  • Associate's degree in management or equivalent experience; must be able to pass a criminal background check and drug screening.
  • 3+ years of experience supervising a technical operations team supporting residential and commercial fiber installation and service.
  • 3+ years of experience mentoring, managing, and providing performance feedback to technical staff, with a demonstrated ability to develop talent and deliver on departmental goals and key metrics.
  • Experience with ticketing, CRM, provisioning, ordering, scheduling, or troubleshooting tools accessed via tablets and/or smartphones.
  • Experience creating and reviewing training documentation, SOPs, troubleshooting guides, and internal FAQs; comprehensive understanding of OSHA rules and regulations.
  • Must have and maintain a valid driver's license, auto insurance, and a satisfactory driving record.
  • Strong technical aptitude with the ability to explain complex concepts clearly to both technical and non-technical audiences.
  • Proficiency in Microsoft Office applications.
  • Ability to communicate clearly in written and verbal formats and to manage multiple priorities with strong analytical, problem-solving, and organizational skills in a fast-paced environment.

What Success Looks Like
  • Daily field operations - including installations, service calls, and fiber drops - are completed accurately, safely, and on time, with consistent execution across the team.
  • Technicians are actively coached and supported with ongoing feedback and training, driving strong performance and keeping key metrics such as install completion, CSAT, and MTTR on target.
  • Schedules and resources are managed and adjusted to maintain operational efficiency and workload balance, ensuring service demands and customer expectations are reliably met.
  • Safety, quality, and company standards are consistently upheld across the team, with compliance monitored closely and best practices reinforced through active day-to-day leadership.
  • Customer and operational escalations are handled with ownership and urgency, with complex issues resolved effectively through coordination with internal teams and clear follow-through.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.

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