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Technical It Support Jobs in Tennessee (NOW HIRING)

HCTec

IT Support Analyst II

Brentwood, TN · On-site

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

August Bioservices

Manager, IT Support

Nashville, TN · On-site

Provide and coordinate technical support for office, manufacturing, laboratory, warehouse, and remote-working environments. * Oversee the administration, monitoring, and support of IT infrastructure, ...

August Bioservices

Manager, IT Support

Nashville, TN · On-site

Provide and coordinate technical support for office, manufacturing, laboratory, warehouse, and remote-working environments. * Oversee the administration, monitoring, and support of IT infrastructure, ...

August Bioservices

Manager, IT Support

Nashville, TN

Provide and coordinate technical support for office, manufacturing, laboratory, warehouse, and remote-working environments. * Oversee the administration, monitoring, and support of IT infrastructure, ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to ... Provide technical support across multiple client environments, both remotely and onsite

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... This position requires a well-rounded technical skill set, strong troubleshooting abilities, and a ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... This position requires a well-rounded technical skill set, strong troubleshooting abilities, and a ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... This position requires a well-rounded technical skill set, strong troubleshooting abilities, and a ...

Nextech

IT Support Specialist

Franklin, TN

Provide day-to-day technical support for employees across the organization. * Configure, deploy ... Stay current on emerging technologies, security practices, and IT support trends. Required Skills

Metric DCX

IT Support Specialist

Nashville, TN · On-site

This role provides remote and deskside technical support, assists with device deployment, and works closely with the IT Director to coordinate ongoing projects and daily operations. Key ...

TechnologyAdvice

IT Support Engineer

Nashville, TN · On-site

Own day-to-day, hands-on IT support including ticket management, technical troubleshooting and ... strategic projects. * Serve as a technical point of contact, investigating complex or unfamiliar ...

Careers at Truxton

IT Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

The IT Support Technician serves as the primary frontline support contact for Truxton employees ... Providing responsive technical support for employees across hardware, software, mobile devices ...

Truxton

IT Support Technician

Nashville, TN

$20.75 - $28.50/hr

Description The IT Support Technician serves as the primary frontline support contact for Truxton ... Providing responsive technical support for employees across hardware, software, mobile devices ...

FirstBank

IT Support Specialist

Nashville, TN · On-site

This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software for new hires, terminations, and transfers ...

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All JobsTechnical It Support JobsTechnical It Support Jobs in Tennessee

Technical It Support information

See Tennessee salary details

$13

$23

$40

How much do technical it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical it support in Tennessee is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.72 per hour, depending on experience, location, and employer.

What is technical IT support?

Technical IT Support refers to professionals who assist users with computer hardware, software, and network issues. They help troubleshoot problems, install and configure systems, and provide guidance to ensure that technology functions smoothly within an organization. Technical IT Support can be provided onsite, remotely, or over the phone, and may involve resolving issues for individuals or managing larger-scale system outages. Their goal is to minimize downtime and help users get the most out of their technology resources.

What are the key skills and qualifications needed to thrive as a technical IT support specialist?

To thrive as a Technical IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills ensure timely resolution of technical problems, minimize downtime, and maintain smooth IT operations across organizations.

What are some of the most common challenges faced by technical IT support professionals, and how can they be addressed?

Technical IT Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. To address these challenges, it's important to develop strong organizational skills, maintain up-to-date technical knowledge, and practice clear, patient communication. Many workplaces also provide ongoing training and encourage collaboration within the IT team to share knowledge and streamline problem-solving.

What is the difference between Technical IT Support vs Help Desk Technician?

AspectTechnical IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, remote, or client sitesHelp desk, call center, remote support
Job FocusDiagnosing and resolving technical issues, hardware/software supportResponding to user inquiries, troubleshooting basic problems
Industry UsageIT services, corporate support, MSPsIT support centers, corporate IT departments

Technical IT Support and Help Desk Technician roles often overlap but differ mainly in scope. Technical IT Support typically involves more complex troubleshooting and hardware/software support, while Help Desk Technicians focus on user inquiries and basic issues. Both roles require similar certifications and are vital in IT service delivery.

Which technical IT support job is the highest paid?

Senior IT support roles such as IT Manager, Network Architect, or Cybersecurity Manager tend to have the highest salaries in the technical support field, often exceeding $100,000 annually. These positions typically require advanced certifications, extensive experience, and strong technical skills in areas like network infrastructure, security, and systems administration.

What are popular job titles related to Technical It Support jobs in Tennessee?

For Technical It Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Technical It Support jobs in Tennessee look for?

The top searched job categories for Technical It Support jobs in Tennessee are:

What cities in Tennessee are hiring for Technical It Support jobs?

Cities in Tennessee with the most Technical It Support job openings:

Technical It Support jobs near you
Infographic showing various Technical It Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,174 per year, or $23.6 per hour.

IT Support Analyst II

HCTec

Brentwood, TN • On-site

Full-time

Re-posted 20 days ago

HCTec rating

7.2

Company rating: 7.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

138th of 226 rated it services

Job description

Job Summary:

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities, and the ability to communicate technical information to non-technical users.

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Key Responsibilities:

Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.

Answer and respond to and resolve help desk requests in a timely manner.

Analyze and troubleshoot complex technical problems and provide effective solutions.

Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.

Perform routine maintenance on computer systems, such as backups and software updates.

Manage user accounts and permissions across various systems and applications.

Participate in the development and implementation of IT policies and procedures.

Document and maintain a knowledge base of common issues and solutions.

Assist with the testing and implementation of new software and hardware.

24/7 On-Call IT Support rotation.

Travel to client locations in the local area.

Qualifications:

2+ years of experience in IT support or related role.

Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

Experience with server administration and virtualization technologies.

Excellent written and verbal communication skills.

Ability to work independently and in a team environment.

Strong problem-solving and analytical skills.

Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.

Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

Employment Type: FULL_TIME

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