The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Quick apply
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst II
Brentwood, TN · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be ...
Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be ...
IT SUpport Engineer
Nashville, TN · On-site
IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to ... Provide technical support across multiple client environments, both remotely and onsite
IT SUpport Engineer
Nashville, TN · On-site
IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to ... Provide technical support across multiple client environments, both remotely and onsite
IT Support Specialist
Rossville, TN · On-site
Medical
Retirement
Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... This position requires a well-rounded technical skill set, strong troubleshooting abilities, and a ...
IT Support Specialist
Rossville, TN · On-site
Medical
Retirement
Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... This position requires a well-rounded technical skill set, strong troubleshooting abilities, and a ...
IT Support Specialist
Rossville, TN · On-site
Medical
Retirement
Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... This position requires a well-rounded technical skill set, strong troubleshooting abilities, and a ...
Quick apply
IT Support Specialist
Rossville, TN · On-site
Medical
Retirement
Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... This position requires a well-rounded technical skill set, strong troubleshooting abilities, and a ...
IT Support Specialist
Rossville, TN · On-site
Medical
Retirement
Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... This position requires a well-rounded technical skill set, strong troubleshooting abilities, and a ...
IT Support Specialist
Rossville, TN · On-site
Medical
Retirement
Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an ... This position requires a well-rounded technical skill set, strong troubleshooting abilities, and a ...
Provide day-to-day technical support for employees across the organization. * Configure, deploy ... Stay current on emerging technologies, security practices, and IT support trends. Required Skills
Quick apply
Provide day-to-day technical support for employees across the organization. * Configure, deploy ... Stay current on emerging technologies, security practices, and IT support trends. Required Skills
IT Support Supervisor
Memphis, TN · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... technical teams
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IT Support Supervisor
Memphis, TN · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... technical teams
IT Support Specialist
Nashville, TN · On-site
$55K - $80K/yr
If you come from a customer-facing background and have built your technical skills on top of that ... Serve as the first point of contact for IT support requests across corporate and retail teams ...
IT Support Specialist
Nashville, TN · On-site
$55K - $80K/yr
If you come from a customer-facing background and have built your technical skills on top of that ... Serve as the first point of contact for IT support requests across corporate and retail teams ...
If you come from a customer-facing background and have built your technical skills on top of that ... Serve as the first point of contact for IT support requests across corporate and retail teams ...
If you come from a customer-facing background and have built your technical skills on top of that ... Serve as the first point of contact for IT support requests across corporate and retail teams ...
Role: IT Support Engineer Role Summary The IT Support Engineer is responsible for delivering ... This role focuses on resolving day-to-day technical issues, provisioning and supporting endpoints ...
Role: IT Support Engineer Role Summary The IT Support Engineer is responsible for delivering ... This role focuses on resolving day-to-day technical issues, provisioning and supporting endpoints ...
IT Support Specialist
Nashville, TN · On-site
If you come from a customer-facing background and have built your technical skills on top of that ... Serve as the first point of contact for IT support requests across corporate and retail teams ...
Quick apply
IT Support Specialist
Nashville, TN · On-site
If you come from a customer-facing background and have built your technical skills on top of that ... Serve as the first point of contact for IT support requests across corporate and retail teams ...
IT Support Engineer
Franklin, TN · On-site
Role: IT Support Engineer Role Summary The IT Support Engineer is responsible for delivering ... This role focuses on resolving day-to-day technical issues, provisioning and supporting endpoints ...
IT Support Engineer
Franklin, TN · On-site
Role: IT Support Engineer Role Summary The IT Support Engineer is responsible for delivering ... This role focuses on resolving day-to-day technical issues, provisioning and supporting endpoints ...
IT Support Technician
Chattanooga, TN · On-site
$17.50 - $24.25/hr
Position Summary S&P Air Control is seeking a dependable and customer-focused IT Technician to provide first-line technical support across a multi-site environment. This role serves as the primary ...
IT Support Technician
Chattanooga, TN · On-site
$17.50 - $24.25/hr
Position Summary S&P Air Control is seeking a dependable and customer-focused IT Technician to provide first-line technical support across a multi-site environment. This role serves as the primary ...
IT Support Technician
$20.75 - $28.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description The IT Support Technician serves as the primary frontline support contact for Truxton ... Providing responsive technical support for employees across hardware, software, mobile devices ...
IT Support Technician
$20.75 - $28.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Description The IT Support Technician serves as the primary frontline support contact for Truxton ... Providing responsive technical support for employees across hardware, software, mobile devices ...
IT Support Technician
Chattanooga, TN · On-site
$19.50 - $26.75/hr
Description Position Summary S&P Air Control is seeking a dependable and customer-focused IT Technician to provide first-line technical support across a multi-site environment. This role serves as ...
IT Support Technician
Chattanooga, TN · On-site
$19.50 - $26.75/hr
Description Position Summary S&P Air Control is seeking a dependable and customer-focused IT Technician to provide first-line technical support across a multi-site environment. This role serves as ...
IT Support Technician
Nashville, TN · On-site
$20.75 - $28.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
The IT Support Technician serves as the primary frontline support contact for Truxton employees ... Providing responsive technical support for employees across hardware, software, mobile devices ...
Quick apply
IT Support Technician
Nashville, TN · On-site
$20.75 - $28.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
The IT Support Technician serves as the primary frontline support contact for Truxton employees ... Providing responsive technical support for employees across hardware, software, mobile devices ...
IT Support Analyst II
Brentwood, TN · Hybrid
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
IT Support Analyst II
Brentwood, TN · Hybrid
The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will ...
Technical It Support information
See Tennessee salary details
$13.09 - $15.59
14% of jobs
$16.90 is the 25th percentile. Wages below this are outliers.
$15.59 - $18.09
21% of jobs
$18.09 - $20.59
14% of jobs
The median wage is $20.74 / hr.
$20.59 - $23.09
18% of jobs
$24.79 is the 75th percentile. Wages above this are outliers.
$23.09 - $25.59
12% of jobs
$25.59 - $28.09
6% of jobs
$28.09 - $30.58
4% of jobs
$30.58 - $33.08
3% of jobs
$33.08 - $35.58
3% of jobs
$35.58 - $38.08
3% of jobs
$38.08 - $40.58
1% of jobs
$13
$23
$40
How much do technical it support jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for technical it support in Tennessee is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.72 per hour, depending on experience, location, and employer.
What is technical IT support?
Technical IT Support refers to professionals who assist users with computer hardware, software, and network issues. They help troubleshoot problems, install and configure systems, and provide guidance to ensure that technology functions smoothly within an organization. Technical IT Support can be provided onsite, remotely, or over the phone, and may involve resolving issues for individuals or managing larger-scale system outages. Their goal is to minimize downtime and help users get the most out of their technology resources.
What are the key skills and qualifications needed to thrive as a technical IT support specialist?
To thrive as a Technical IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills ensure timely resolution of technical problems, minimize downtime, and maintain smooth IT operations across organizations.
What are some of the most common challenges faced by technical IT support professionals, and how can they be addressed?
Technical IT Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. To address these challenges, it's important to develop strong organizational skills, maintain up-to-date technical knowledge, and practice clear, patient communication. Many workplaces also provide ongoing training and encourage collaboration within the IT team to share knowledge and streamline problem-solving.
What is the difference between Technical IT Support vs Help Desk Technician?
| Aspect | Technical IT Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL Foundation |
| Work Environment | On-site, remote, or client sites | Help desk, call center, remote support |
| Job Focus | Diagnosing and resolving technical issues, hardware/software support | Responding to user inquiries, troubleshooting basic problems |
| Industry Usage | IT services, corporate support, MSPs | IT support centers, corporate IT departments |
Technical IT Support and Help Desk Technician roles often overlap but differ mainly in scope. Technical IT Support typically involves more complex troubleshooting and hardware/software support, while Help Desk Technicians focus on user inquiries and basic issues. Both roles require similar certifications and are vital in IT service delivery.
Which technical IT support job is the highest paid?
Senior IT support roles such as IT Manager, Network Architect, or Cybersecurity Manager tend to have the highest salaries in the technical support field, often exceeding $100,000 annually. These positions typically require advanced certifications, extensive experience, and strong technical skills in areas like network infrastructure, security, and systems administration.
What are popular job titles related to Technical It Support jobs in Tennessee?
For Technical It Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Technical It Support jobs in Tennessee look for?
The top searched job categories for Technical It Support jobs in Tennessee are:
What cities in Tennessee are hiring for Technical It Support jobs?
Cities in Tennessee with the most Technical It Support job openings:
HCTec rating
7.2
Based on 11 frontline employees who took The Breakroom Quiz
136th of 224 rated it services
Job description
Job Summary:
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities, and the ability to communicate technical information to non-technical users.
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
Key Responsibilities:
Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.
Answer and respond to and resolve help desk requests in a timely manner.
Analyze and troubleshoot complex technical problems and provide effective solutions.
Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
Perform routine maintenance on computer systems, such as backups and software updates.
Manage user accounts and permissions across various systems and applications.
Participate in the development and implementation of IT policies and procedures.
Document and maintain a knowledge base of common issues and solutions.
Assist with the testing and implementation of new software and hardware.
24/7 On-Call IT Support rotation.
Travel to client locations in the local area.
Qualifications:
2+ years of experience in IT support or related role.
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
Experience with server administration and virtualization technologies.
Excellent written and verbal communication skills.
Ability to work independently and in a team environment.
Strong problem-solving and analytical skills.
Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.
Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.
Employment Type: FULL_TIME
About HCTec
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
201 - 500 Employees
Headquarters location
Brentwood, TN, US
Year founded
2010