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Technical Infrastructure Program Manager Jobs in Mercer Island, WA

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Technical Infrastructure Program Manager information

See Mercer Island, WA salary details

$109K

$178.4K

$206.4K

How much do technical infrastructure program manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for technical infrastructure program manager in Mercer Island, WA is $178,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $158,000.00 and $204,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.
What job categories do people searching Technical Infrastructure Program Manager jobs in Mercer Island, WA look for? The top searched job categories for Technical Infrastructure Program Manager jobs in Mercer Island, WA are:
What cities near Mercer Island, WA are hiring for Technical Infrastructure Program Manager jobs? Cities near Mercer Island, WA with the most Technical Infrastructure Program Manager job openings:
Technical Infrastructure Program Manager jobs near you
Technical Infrastructure Program Manager

Technical Infrastructure Program Manager

Horizontal Talent

Seattle, WA

$146K - $190K/yr

Full-time

Posted 2 days ago

New

Job description

Join a fast-paced technical infrastructure team supporting the delivery of critical network connections across data center environments. This role is ideal for a highly organized coordinator who excels at managing priorities, removing blockers, and keeping complex projects moving from intake through physical build and final turn-up.

Responsibilities
  • Coordinate end-to-end project delivery across multiple teams, ensuring work progresses smoothly from intake through completion.
  • Validate project readiness by confirming required inputs are in place before engineering acceptance.
  • Track supplier progress and proactively escalate delays or blockers to the appropriate owners.
  • Monitor automated workflows and follow up when milestones stall or dependencies are not met.
  • Prepare and submit work requests for data center field teams, including the necessary build and cabling details.
  • Manage a portfolio of concurrent projects in various stages of physical delivery and verification.
  • Coordinate with field teams during physical installation, troubleshooting, and issue resolution.
  • Support validation and turn-up scheduling to help ensure projects go live on time.
  • Provide clear status updates to stakeholders and surface risks, trends, and recurring issues.
  • Maintain documentation, process notes, and escalation paths to support consistent delivery.
Skills
  • Experience coordinating cross-functional projects in a fast-moving operational environment.
  • Familiarity with data center operations, including cabling, rack positions, and physical infrastructure workflows.
  • Strong understanding of project lifecycle management and milestone tracking.
  • Ability to manage multiple priorities and several concurrent workstreams at once.
  • Excellent stakeholder communication skills with the ability to keep teams aligned and informed.
  • Experience identifying blockers, triaging issues, and routing work to the correct team.
  • Strong documentation and reporting skills with attention to detail.
  • Comfort working with supplier and vendor dependencies in a highly coordinated setting.
  • Working knowledge of network deployment concepts and fiber/optical infrastructure.
Preferred Skills
  • Background supporting technical infrastructure, telecom, or network delivery programs.
  • Experience managing work in ticketing or workflow systems.
  • Exposure to change management within controlled maintenance windows.
  • Ability to identify patterns across projects and recommend process improvements.
  • Experience reducing escalations by improving coordination and handoff quality.
  • Formal training in project coordination, operations, or a related field.

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where all people feel respected, supported, and empowered to succeed. We welcome candidates from all backgrounds and encourage you to apply if this opportunity aligns with your skills and experience.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

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