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Technical Implementation Manager Jobs in West Roxbury, MA

7AI

Technical Account Manager

Boston, MA · On-site

... technical implementation depth and operational execution. You'll help customers deploy ... Manage customer health, risks, blockers, and escalations through strong cross-functional ...

New

7AI

Technical Account Manager

Boston, MA · On-site

... technical implementation depth and operational execution. You'll help customers deploy ... Manage customer health, risks, blockers, and escalations through strong cross-functional ...

New

DeepHealth

Implementation Engineer

Somerville, MA · On-site +1

$90 - $100/hr

The Implementation Engineer is responsible for end-to-end technical deployment, integration, and ... Ability to manage multiple tasks, work under pressure, and collaborate across teams (required)

Factset

Principal Implementation Specialist

Boston, MA · On-site

Build and manage implementation scope and effort estimates. Collaborate on building project plans * Providing product (functional and technical) guidance on the solutioning of processes based on ...

Seven AI

Technical Account Manager

Boston, MA · On-site

$120 - $160/hr

... technical implementation depth and operational execution. You'll help customers deploy ... Manage customer health, risks, blockers, and escalations through strong cross-functional ...

SevenAI

Technical Account Manager

Boston, MA · On-site

... technical implementation depth and operational execution. You'll help customers deploy ... Manage customer health, risks, blockers, and escalations through strong cross-functional ...

Perk

Lead Implementation Specialist, T&S

Boston, MA · On-site

$134K/yr

Experience in consulting, finance, or direct customer onboarding/technical implementation * Experience in Spend Management solution or ERP implementation * English language working proficiency is a ...

Paperless Parts

Technical Consultant

Boston, MA · On-site

$70K - $100K/yr

Our implementations require discovery, planning, project management, and change management skills ... Technical Implementation Specialists will become experts in manufacturing processes such as CNC ...

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Technical Implementation Manager information

See West Roxbury, MA salary details

$39.9K

$106K

$172.1K

How much do technical implementation manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for technical implementation manager in West Roxbury, MA is $106,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $123,900.00 per year, depending on experience, location, and employer.

What is a technical implementation manager?

A Technical Implementation Manager oversees the deployment and integration of technology solutions for clients or internal teams. They collaborate with stakeholders to understand requirements, manage project timelines, and ensure successful implementation. This role involves coordinating technical teams, troubleshooting issues, and optimizing system performance. Strong communication, project management, and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a technical implementation manager?

To thrive as a Technical Implementation Manager, you need a strong background in project management, technical solution deployment, and systems integration, typically supported by a degree in computer science or a related field. Familiarity with tools like Jira, Salesforce, various ERP systems, and certifications such as PMP or Agile Scrum are often required. Exceptional problem-solving skills, effective communication, and the ability to manage cross-functional teams set top performers apart. These competencies are crucial for ensuring successful technical implementations that meet client needs and organizational goals.

What are the main challenges technical implementation managers usually face in their role?

Technical Implementation Managers often face challenges such as managing tight project timelines, coordinating between diverse technical and non-technical stakeholders, and handling unexpected technical issues during deployment. Navigating shifting client requirements and aligning them with existing system capabilities is common. Success in the role frequently depends on the ability to balance technical complexity with clear communication, all while ensuring projects are delivered on time and within scope. These challenges make the role dynamic and engaging, requiring adaptability and strong organizational skills.

What job categories do people searching Technical Implementation Manager jobs in West Roxbury, MA look for?

The top searched job categories for Technical Implementation Manager jobs in West Roxbury, MA are:

What cities near West Roxbury, MA are hiring for Technical Implementation Manager jobs?

Cities near West Roxbury, MA with the most Technical Implementation Manager job openings:

Technical Implementation Manager jobs near you
Infographic showing various Technical Implementation Manager job openings in West Roxbury, MA as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $106,033 per year, or $51 per hour.

Technical Account Manager

7AI

Boston, MA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

7AI is seeking a Technical Account Manager to join our growing team as the primary business and technical partner for our customers. This is a highly strategic, cross-functional role for someone who combines strong customer success leadership with technical implementation depth and operational execution. You'll help customers deploy, operationalize, and scale 7AI across critical security workflows while driving measurable business outcomes and long-term adoption. As one of the early members of our CX organization, you will play a key part in shaping how we deliver a three-star Michelin experience at scale, influence product direction through customer insight, and build the operational foundation for AI-enabled customer outcomes.

Key Responsibilities

Own the end-to-end customer lifecycle post-sale, including onboarding, adoption, value realization, and expansion readiness. Build and drive success plans, stakeholder maps, program milestones, and cross-functional workstreams. Lead onboarding execution, workflow alignment, and operational enablement activities. Tailor solutions during onboarding to maximize long-term customer success and value realization.

Maintain hands-on ownership of customer environments, including platform configuration, Skills and workflow creation, and ongoing tuning and optimization. Proactively monitor customer health and platform performance, identify degradations or areas of concern. Drive adoption by helping customers mature workflows and expand usage over time. Run customer communication cadences, including status reviews, executive check-ins, QBRs, and ad hoc customer discussions.

Manage customer health, risks, blockers, and escalations through strong cross-functional coordination. Serve as the first line of defense for customer questions and escalations, providing initial technical guidance, customer education, and enablement. Surface customer insights and product feedback to help improve the platform and inform roadmap priorities. Identify opportunities to expand customer adoption and usage based on evolving business needs, security workflows, and demonstrated value.

Requirements 5+ years of experience in Technical Account Management, Customer Success, Solutions Engineering, Implementation, or a similar customer-facing role. Experience managing enterprise or strategic customer relationships in cybersecurity, AI, or other complex technology environments. Strong program management skills, with the ability to drive alignment across multiple stakeholders, workstreams, and milestones.

Technical fluency with workflows, integrations, APIs, platform implementations, and operational systems. Ability to translate technical concepts into clear business value for both practitioner and executive audiences. Demonstrated history of exceptional customer advocacy, with the confidence to challenge internal assumptions and norms in service of customer outcomes. Proven track record of driving onboarding, adoption, change management, and measurable customer outcomes.

Strong judgment in navigating ambiguity, prioritizing issues, and driving resolution. Excellent written and verbal communication skills. Experience with AI, automation, and security operations platforms preferred. Experience in startup or high-growth environments preferred.

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