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Technical Customer Support Manager Jobs in Ohio (NOW HIRING)

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Prior experience in a customer service or support role * Technical support or troubleshooting experience is beneficial * Strong analytical and problem-solving abilities * Ability to communicate ...

Catch Vibe Voice is seeking a Customer Support Manager to oversee daily customer support operations and help maintain a consistently high standard of service. In this role, you will guide and support ...

Customer Support Manager Millwood Inc. Mission: For all who come in contact with Millwood to ... The candidate should have excellent technical skills and unquestionable personal integrity, an ...

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About the Role: Stainless Works is looking for a Technical Customer Support Specialist who ... Order Management: Accurately enter, audit, and track custom and distributor orders using our ERP ...

Customer Support

Milford, OH · On-site

$14.75 - $19/hr

Must Have Technical/Functional Skills • Certified System Administrator (CSA) (Optional) • ITIL ® Foundation Certification • Customer Success, IT service management, or SaaS related ...

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Technical Customer Support Manager information

What is the average salary for a technical customer support manager?

The average salary for a technical customer support manager in the US typically ranges from $70,000 to $110,000 annually, depending on experience, location, and company size. Professionals in this role often have strong technical skills, customer service experience, and may hold certifications in relevant tools or systems.

What are the most commonly searched types of Technical Customer Support jobs in Ohio?

The most popular types of Technical Customer Support jobs in Ohio are:

What cities in Ohio are hiring for Technical Customer Support Manager jobs?

Cities in Ohio with the most Technical Customer Support Manager job openings:

Infographic showing various Technical Customer Support Manager job openings in Ohio as of June 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Mechanical Technical Customer Support Representative

Columbus, OH • On-site

RemX
Recruiting and Staffing Services • 501 - 1,000 employees

$19 - $20/hr

Full-time

Medical, Dental, Vision

Posted 8 days ago

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Job description

Industry leader in first response equipment is searching for experienced Customer Support Representatives to join a growing team focused on delivering outstanding customer experiences. If you enjoy assisting others, resolving issues, and working through technical challenges, this could be a great fit!


ONSITE position in Columbus, OH


Monday through Friday | 8:30 AM to 5:00 PM

  • Additional overtime hours may be required during busy periods, with up to two extra hours per day
  • Future scheduling could include evening shifts and rotating weekend coverage


$19 - $20/hr DOE


Key Responsibilities

  • Respond to customer inquiries via phone and email
  • Guide customers through product and equipment troubleshooting
  • Investigate concerns and provide timely, accurate resolutions
  • Maintain detailed records of customer interactions
  • Navigate multiple applications and resources to identify solutions
  • Deliver courteous, professional, and customer-focused service with every interaction


Needed Qualifications

  • Prior experience in a customer service or support role
  • Technical support or troubleshooting experience is beneficial
  • Strong analytical and problem-solving abilities
  • Ability to communicate complex information in a clear, easy-to-understand manner
  • Excellent written and verbal communication skills


Work Environment

  • Dynamic, customer-focused setting
  • Consistent phone and email activity throughout the day
  • Multi-monitor workstation
  • Team-oriented and collaborative culture


Interested?

If you're passionate about helping customers, solving problems, and making a difference with every interaction, we'd love to connect with you. Apply today to learn more about this opportunity.


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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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