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Technical Customer Service Manager Jobs in Georgia

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

A leading aerospace organization is seeking a Customer Service Manager to lead customer support operations, strengthen key account relationships, and drive service performance across a complex, cross ...

A leading aerospace organization is seeking a Customer Service Manager to lead customer support operations, strengthen key account relationships, and drive service performance across a complex, cross ...

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

TECHNICAL SERVICE MANAGER

Conyers, GA · On-site

$100K - $100K/yr

The Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems including conducting training. This person routinely ...

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Showing results 21-40

Technical Customer Service Manager information

What is the difference between Technical Customer Service Manager vs Customer Support Supervisor?

AspectTechnical Customer Service ManagerCustomer Support Supervisor
CredentialsRelevant technical certifications, customer service experienceCustomer service experience, leadership skills
Work EnvironmentTechnical support teams, cross-department collaborationCustomer service teams, call centers
Employer & IndustryTech companies, software firms, IT servicesRetail, telecom, service industries
Search & Comparison IntentUnderstanding technical support roles, career pathsSupervisory roles, team management in customer service

The Technical Customer Service Manager focuses on managing technical support teams, resolving complex issues, and ensuring technical solutions meet customer needs. In contrast, the Customer Support Supervisor oversees customer service teams, focusing on team performance and customer satisfaction. Both roles require strong communication skills, but the Technical Customer Service Manager emphasizes technical expertise, while the Supervisor emphasizes team leadership.

What does a technical customer service manager do?

A technical customer service manager oversees support teams that assist customers with technical issues related to products or services. They coordinate troubleshooting, ensure customer satisfaction, and often use tools like CRM software to track and resolve problems efficiently.

What are the most commonly searched types of Technical Customer Service jobs in Georgia?

The most popular types of Technical Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Technical Customer Service Manager jobs?

Cities in Georgia with the most Technical Customer Service Manager job openings:

Infographic showing various Technical Customer Service Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Manager

Swainsboro, GA

All Ways Caring HomeCare
Outpatient Health Care • 51 - 200 employees

$17.10 - $17.50/hr

Full-time

Retirement

Re-posted 22 days ago


Job description

Overview

Who we are looking for:

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

Responsibilities

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

Qualifications

What you will need:

  • Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver’s license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills